Cezary Trusiewicz
Wonderful hotel with very nice view from higher levels. Excellent food and drinks with big variety, very good service, close to the comfortable beach, good location, beautiful gardens. The pool is a little bit shallow, but manageable. Cool attractions every night (karaoke, dances, live music, aerobic, sports). I highly recommend to stay here.
Lisa H
Rooms were ok, dated and hard beds but nice view, clean and decents showers plus a bath. Service was overall good, Danielle is definitely best barmaid at pool bar. Entertainment was pretty non existant. Nothing for kids to do apart from Pool table but 2 euros a game! Location is good, very pretty, 10 min walk to kavros with spar shop, restaurants and bars, 8 euro taxi to georgolpolis village with loads of choice. All inclusive was reasonable food wise plenty of choice but beer tastes like its watered down with soda water and couldn't get tipsy if you tried on that stuff. Cocktails on AI were just basically spirit with mixer apart from tequila sunrise which pushed the boat out and had grenadine too! Snacks in afternoon were basically leftover from lunch. No decaf or milk/lactose free alternatives available, luckily I'd taken my own due to medical reasons not because of posh preferences.
Sarah Hendrickx
A nice hotel at the beach. Wonderful pool and a private beach. The staff was very friendly and the rooms are good. The restaurant food is tasty, with a wide enough selection. Really loved the pineapple beignets!
Downsides: the rooms closer to the pool area can get a bit noisy, as the walls there seem pretty thin. The location isn't ideal for many excursions, since it's an hour to Chania and about two hours to Heraklion. Most tour busses do stop near the main road here though.
Stefan Badea
The food here is terrible!!! After 3 days I got food poisoning and was sick for 2 days in bed. These guys don't know you actually need to cook the food all the way, many times the meet or the pastry was raw...
Then the manager called me 10 times next day on the phone in my room to appear friendly so I won't make a complaint, but never said they are sorry and take responsibility for the event, she was just annoying me. Don't go here unless you have a strong stomach...
Ieva Š.
Please do not choose this hotel if you are traveling three adults or parents with teen child!!!
They do not have triple rooms. Instead they suggest to sleep in prison/motel-like foldable beds (please see photo attached) or childish sofa, which is 150 cm.
We asked hotel to change our room, or at least bed, however, with no results as the staff did not even tried to listen to our reasonable complaints.
Staff at the reception (especially the older Greek man) was exceptionally impolite and rude.
Wine at the bar is terrible! Like acid or vinegar :(
Food is okay.
Room and cleaning services are okay.
However, the air conditioning in some rooms are not working.
Animators and activities during evenings are very poor.
There are no self-service of drinks during lunch and dinner time, which is weird and awkward. You need to wait until waiter come and take your order. So if you want to order twice – please arm yourself with patience! What is more, there are no drinks service until 11am (not even soft drinks). You should wait in long queues by the pool bar.
Sadly, we do not recommend this hotel.
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