Paul Smith
We recently stayed at Hyde Park Lane and overall had a nice experience. The staff were lovely, really friendly and helpful throughout our stay.
The villa itself was clean and well looked after, and the cleaners did a great job each day. That said, the bathrooms and kitchens do feel a little dated, and the room was on the small side for the three of us. When I booked online, I had expected two twin rooms and a fold-out bed, but in the end we had one double and a fold-out. This meant I ended up sleeping on the sofa all holiday, which wasn’t ideal...I don’t think anyone should really be expected to sleep on a sofa. To be fair, this may have been more of an issue with Love Holidays than the hotel itself, but still something worth noting.
On the positive side, the pool areas were great. We mostly used the quieter one at the top, which was really handy as it was close to our villa. The location is a little further out from the main strip, so if you want to be right in the heart of the nightlife, it might not be the best choice. We took taxis down most nights (around €5), then strolled back slowly, stopping off at bars and shops, so it worked out fine for us. It’s also very close to Rancho Texas, which was a brilliant day and evening out.
All in all, Hyde Park Lane is a lovely place with welcoming staff and nice facilities. For us, the only real downside was the room setup and being a little further away from the strip than we’d have liked. Next time, we’d probably choose somewhere a bit closer in, but we still enjoyed our stay.
Hazel
Only back from 2 week holidays here, can’t fault it I was with my two children so the hotel was lovely, room was cleaned every 2 days which was great, location about 15/20 mins from strip which wasn’t bad, taxis are cheap too, staff are really helpful and Gerry (I think his name is) at the pool for entertainment was brilliant! Life to the party! We had breakfast included also and it was lovely, Will be back again in the future.
John Reynolds
While we had a wonderful experience last year and chose to return for this summer’s holiday, unfortunately, our stay did not meet the same standard, and we do not plan to return in the future.
The hotel’s facilities, location, and pool remain superb, but we encountered significant issues with the air conditioning in our room. The temperature was consistently warm throughout the day, only cooling slightly in the early hours before becoming uncomfortably hot again. The system appeared to be locked at 23-25°C, leaving us unable to adjust it for comfort.
Despite multiple visits from maintenance staff, the issue was not resolved. The technicians used a thermometer at the unit (positioned 8 feet high, where airflow was not reaching the room effectively), but we were never informed of their findings. The only solutions offered were a room change—which, after Jet2’s intervention, still presented the same air conditioning problems—or a basic office fan. The new room also had the added inconvenience of being near the entertainment area, resulting in noise disturbances until midnight, which was particularly challenging with two young children.
We were initially told that the temperature regulation was due to Spanish law, though my subsequent research indicated that hotels are exempt from such restrictions. The overall handling of the situation was disappointing, and it was only after Jet2’s repeated follow-ups that any action was taken.
While we appreciate the hotel’s many strengths, the air conditioning issue significantly impacted our comfort and overall experience.
D Gibson
Stayed in villa 3. Private pool , 4 sun loungers, pool umbrella, very private outdoor space with a covered terrace, built in BBQ ,dining table and chairs. Inside 2 bedroom villa with a lounge sofa that converts to a 3rd bed. 2 bathrooms, great rainfall shower. Lounge dinner second dinning table and large sofa 55 inch TV. Kitchen has induction hob microwave kettle Tassimo coffee machine fridge freezer, basically everything you would need. Villas cleaned every 2 days with fresh beach and bathroom towels left. Overall great. Hotel restaurant offers inclusive meals buffet style, great choice and the staff in restaurant are amazing. I would definitely return to this resort and villa
Amy Payne
Lovely hotel. Spotlessly clean rooms and hotel grounds. Food for breakfast and dinner was delicious and lots of choice, including a childrens section. Hotel is in a good location with a 20 min walk or 5 min taxi to the strip of shops and restaurants and the zoo with water park is the same and only costs about 5 euros to any of these places. Childrens mini disco in the pool is great fun and David the childrens rep/entertainer was so great with the kids. Beach is close to hotel but if you want an amazing experience, a short 10 min taxi to playa chica beach is recommended as it has so many fish swimming even in the shallow waters and will take food from you. We have had a lovely holiday and will definitely be back.
My Booking
