Pato GaR
I stayed at this hotel with high expectations given its supposed 4-star rating, but the experience was poor from start to finish. The facilities are completely run-down and feel like they haven’t been renovated in decades. Rather than cozy, the room felt like a cell: no natural ventilation, and the shutter closed so tightly it felt like being sealed in a bunker — no fresh air or daylight whatsoever.
The room had a musty, unpleasant smell. Even the towels smelled odd and not at all fresh, which raised hygiene concerns. Overall, the atmosphere was deeply uncomfortable.
Breakfast was yet another disappointment: extremely low quality, poorly presented, and lacking variety. For the price paid, this should not be something guests have to tolerate.
This hotel clearly lost its 4-star status long ago. It’s not just a matter of aesthetics — the lack of proper maintenance is evident across the entire property. A complete renovation is urgently needed. I would not recommend this hotel under any circumstance.
Joe Wightman
Stayed for long weekend during the quieter period. Hotel was clean and room was larger than expected. The window shutter was really loud and closed automatically everytime I left the room. Bathroom was big but shower door was off its rail. Breakfast was varied. Rooms seemed to be well soundproofed as I didn't hear anyone else there! Best thing about this hotel was the location, 10 minutes from Los Christianos and 10 minutes from Playa.
Jiske Uenk
They stole 100 euros from my friend out of her wallet which was in her suitcase! The cleaner probably just went through all of her stuff. The lights in the room were also flickering all the time and the toiletseat was broken. Also, the WiFi was really bad and only worked al little bit when we opened the curtains and sat next to the window. There were employees at the reception 24h a day so that was great and the breakfast was fine, but overall I don't recommend this hotel at all.
Julia Kats
I was robbed by the cleaners!!! They stole 100 euros out of my wallet. I found out when I came home. I stayed at the hotel for 10 nights. The first 9 nights nothing happened, but they probably knew that we were going to leave so they took the last day as an advantage to steak my money! The room was old, the toilet was broken, the lights flikkered and the breakfast was okay but the same everyday so not much variation. I would not go here again. I am very disappointed.
Nver Abgaryan
I recently stayed at Hotel Zentral Center, and unfortunately, it did not live up to its 4-star rating. The only real advantage of this hotel is its good location, which is convenient for exploring the area.
However, the rest of the experience was disappointing. The furniture is very old, making the rooms feel outdated. The breakfast was poor, lacking variety and quality. The Wi-Fi was terrible, barely functional throughout my stay. Additionally, the parking under the hotel is not free, which was not clearly mentioned beforehand.
Another frustrating aspect was the constant deposit requests—even for an iron that seemed to be from the 19th century, they asked for a €20 deposit. This felt unnecessary and unwelcoming.
Overall, this hotel is far from what you would expect from a 4-star establishment. With some serious renovations and better service, it could improve, but in its current state, I wouldn’t recommend it.
My Booking
