Hotel TRH Taoro Garden

Clay

The hotel staff was nice and always there for some fun. The rooms were fune but the bath was had a slightly broken sealing and it overall wasn't the best. but it was fine. the food was good however when you are there for more than than a week you notice that there isn't a big variety it repeats after a week but the food is really good and there is something for everyone. the bar is also good, there are many drinks you can choose from they also have very tasty non alcoholic drinks that look really good. You can get around easily with the bus or by foot the pool and garden also look very beautiful.

Steve Branch

From the moment we arrived at Taoro Garden to the moment we left the staff were fantastic. Nothing was ever too much for them, from the reception staff, dining & bar staff, cleaners etc, they were all superb. Very friendly, courteous & helpful. The hotel itself is great. Our room was perfect for us, spacious, and well equipped and decorated, with views over the lovely gardens and pools. The hotel is situated about a 15 minute walk from the centre of town which means it was nice & quiet for relaxing and sleeping but near enough to walk in to town for an evening meal or to enjoy the delights of Puerto de la Cruz. As is typical of a volcanic island, roads and paths are steep. If walking, a handy flight of around 200 steps go from the rear of the hotel down into the town, or you could use the roads which takes just a couple of minutes more. We stayed on a B&B basis & the breakfasts were tasty and with a great choice. We stayed in a few evenings for a meal and were again impressed with the choice and quality. I would definitely recommend this hotel.

Charlie Hook

Just had a 4 night stay at the hotel, great service, friendly staff, very clean everywhere, gardens where very nice and extremely well maintained , full of palm trees parakeets and lizards! Lovely swimming pool and terrace area, Staff all helpful and friendly( bar, dining room and reception) Room clean modern and great balcony. Only criticism of the room is that tea and coffee and bottled water could be free in the room but not a huge issue. Also could be more entertainment in the evening and day trips but again not a massive issue.

Sohmal Musini

Overall, we had a nice time in this hotel but some drawbacks have negatively impacted our stay. First of all, the pool is NOT heated contrary to what they claim on their website and on Google reviews. It is now 12:30 and no one is in the pool because the water is too cold. Secondly, the hotel does not have enough parking spaces. They have only a dozen places for hundreds of customers so in practice you will have to park outside and this is not easy. Thirdly, you have to rent a kettle for 20eur and spend 12eur to purchase tea / coffee for your room which is unheard of and sounds absolutely ridiculous to me. On the plus side, food is satisfactory at the buffet and varied. The hotel is super clean and have good infrastructures. Staff is lovely. Hotel is very quiet. This hotel has so much potential and would be a real gem if they corrected the three points above.

Angela Cooper

Beautiful garden with large pool and comfortable rooms. Had a lovely relaxing week here. The staff have been amazing. Really friendly helpful staff. The food was good with loads of choice. Brand alcohol with loads of choice. We did the all inclusive which was really good value. Frequent free bus into town and beach. Make sure you go to the park next door too. A big thank you to all the staff x