Tamara Cerovic
For the first time, I chose a place to stay completely by accident... and it turned out to be a wonderful surprise! Quiet area, beautiful and clean beaches are nearby!
From day one, the staff were incredibly professional and kind. We had everything we needed — a warm welcome, and slow, careful days filled with comfort and ease. 💗
The Canarian Night (a special event) was an exceptional experience! The food was fantastic — traditional, with a modern twist. Interesting textures, and beautifully presented dishes created a cozy and memorable atmosphere.
Our compliments definitely go to the chef!
The whole concept gave us a feeling of happiness and peace.
Emir was especially helpful — such a pleasant person to be around!
We truly appreciated those kind moments with him — his humor and professionalism made a lasting impression.
Stephen T
What a find 😀👍
A beautiful boutique hotel with the most fantastic attentive staff and perfect location. Gorgeous room overlooking the very attractive pool and outdoors area with viewes to the beach and sea beyond. Our gorgeous room with upper mezzanine floor with plunge pool and cabana. The giant sumptuous bed large bathroom with walk in shower and bath fluffy towels and twin basins.
However the friendly highly professional attentive staff who just made the stay even more perfect. Nothing was ever too much trouble. A special call out for the breakfast team and Emil who always gave us a fun start to the day.
Pool area is gorgeous and perfect place to relax.Next door sister hotel has an easy access gym too and location beside seafront boardwalk and short walk to centre is super convenient !!
Our 1st visit and will definitely be more when we return
Thank you team 👌😀
Sohail Inayatullah
Well
Deserving of five star status. 1 quiet warm pool with a helpful life guard. 2 right next to a stunning beach. 3 Amir at breakfast was brilliant and others too. 4 Reception staff outstanding. 5 Gym is at the hotel next door. 6 Next to restaurants. Truly a great place to stay. Highly recommend.
MTS
+ Very good Wi-Fi
+ Beach bags provided by the hotel
+ The first hotel with Google Crome Air that connects the phone to the TV
+ Nespresso machine with capsules daily
+ Large TV screen
+ Bathroom with glass wall
+ A quiet place
+ Room cleaning service is twice a day.
+ The staff is very polite and friendly.
+ Late check-out at no extra cost.
+ Lifeguard Ramon is dedicated to customer, very respectful and helpful, he strictly follows the rules imposed on the pool, towards his colleagues who are on the phone.
+ The temperature in the pool is the most perfect I could find in all the hotels I've been to.
+ the breakfast is buffet and a la carte with premium products .
+ the hotel's location is ideal for walking and shopping
- The minus is the very short menu for lunch and dinner. This forces you to eat outside the hotel. You have a beautiful terrace !
- The mini bar is empty…you can let some drinks ( non alcoholic) extra charge, to not bringing from outside .
- I don't understand the rules about smoking on balconies. On the ground floor and on the top floor it is allowed but in the middle it is forbidden.
- The Canarian Soul Nights it’s a good vibe but the menu is not a really ,,tasting menu “ some dishes is not great, and the beef was well done even I mentioned to be medium rare…it was hard to chewing .
PS. The beach in front of the hotel is public one , but there are the street vendors who are noisy and you don't really want to stay at the beach anymore.
(2 sunbeds with umbrella cost €12/day)
But overall it was a great vacation with good memories. Thank you for the service!
Catherine Ruff
The most beautiful hotel with the best customer service and care on the island. Trust me I’ve tried many! From the moment you walk through the door you’re treated like family/royalty your every wish wherever possible is granted.
Check in is smooth and seem less, your bags are whisked away to your room while you relax with a glass of champagne and check in.
The rooms are spacious and beautifully decorated. We chose to stay in a suite. We had the luxury of a spacious lounge and dining area. A small bathroom with a toilet and sink is supplementary to the main bathroom. Comfortable sofa and chair and large flatscreen smart tv. A fridge and storage space are great extra features in this room. Access to the terrace from the lounge via sliding door.
The bedroom is large and comfortable the bed is huge!! It is possible to close the door and separate the two rooms. Also the most comfortable bed I’ve ever slept in. Another large flatscreen smart tv. Tea and coffee making facilities and fridge also a free safe and lots of storage space. Again there is access to the terrace via a sliding door.
The bathroom is again very large with separate shower and bath and separate toilet. Luxury toiletries are provided and a good quality hairdryer.
The rooms are kept immaculately clean with a daily clean and towel change an evening turn down service will also refresh any towels you need.
The hotel is kept immaculately clean and smells amazing!
The breakfast has a wide selection of continental and the cooked selection is to order. You can eat lunch and dinner and we did on a few occasions always a pleasure especially the Canarian soul night with a locally sourced menu from Tenerife and the surrounding islands. Accompanied by a duo providing great music!
Just one last thing to mention, the wonderful staff and management who always have a smile on their faces. Are keen to make your stay hassle and worry free. There when you need them but discrete and not overbearing.
The hotel is an oasis of calm while outside are the most wonderful restaurants shops and beaches so for me the best of both worlds!