Susan Fox (Browneyedgirl)
I found The Riviera Hotel to be a very well organised hotel.From booking in to providing information.It was busy as there were several coaches there the weekend I stayed. The food in the dining room which was buffet style was good and the items were continually refreshed.
The hotel is in good location close to the beach and shops.
My friend and I upgraded our room to a refurbished room and further upgraded to a room with a patio on the ground floor.
Because of how the hotel sits on a slope of a hill...our room was actually lower then reception and accessed by a lift or stairs going down..
Our room was a good size and had all that we needed except for a fridge.
Carol Mcilhatton
Eight of us have just been on a Turkey and Tinsel break for 5 days. Cannot fault the hotel at all. Food was excellent and plenty of choice too. Cabaret and the room it's in was excellent. Staff were very pleasant and helpful. The only downside was the location as its on an incline from the seafront. There's a lovely little bus that comes from near the Wetherspoons up to the hotel which was a Godsend for me. All in all a great break away.
Sean Myles
Stay was part of a 4 day break package marketed by Majestic tours. On arrival the concierge informed us that the room booked was substandard but clean however, for £30 we could up grade to a better room with a walk-in shower or for £60 a room with WiFi. We took the £30 option. The room and shower were both to an acceptable standard. Other than breakfast the food was awful, old school meal standard, even the bread rolls were stale. The room cleaning service was scheduled for the second day of the stay and announced by a banging on the door at 9am as we were preparing to go to the coach for a day tour. The cleaner insisted on cleaning the room there and then. Which was both inconvenient and annoying. The hotel noise in the room was a constant to late in the night. The Queen tribute act was over amplified and the singer would be better employed in mime. Location was only a short walk to the beach and a reasonable walking distance from the town. We are of the opinion it would have been better to have used a hotel chain and eaten out in the wide range of good restaurants available in Torquay centre. The tours arranged were very good despite the poor comfort of the coach which was hired by Majestic, we were informed by the driver the coach was owned by Watkins Coaches sub contracted by Majestic Tours who did not own any coaches themselves.
Russ Harp
Stayed here with a group of lads from our skittles team where we all enjoyed our stay at this hotel.
The room i had was very spacious and warm. We used the swimming pool a couple of times, its very small but as long as there's not too many in there then great!
Meal times, waitresses were brilliant, making us all feel welcome, cleaning away used plates pretty quick too.
The Sports Bar, plenty of tv's which is good but sadly the Worthy beer was awful. So we didn't spend too much time drinking there. Went off to other bars instead, which is sad really cos the bar itself is a really nice place.
Showbar was nice, had a couple of tribute artists, Elton John & Rod Stewart, good singers but didn't sound like them. Diva night, young artist was excellent!
Overall, very happy with our 3 night visit, the only downer was the beer.
Jonathan Morris
We stayed at the Riviera Hotel in Torquay with Majestic Holidays from the 17th to the 20th of October for my uncle’s birthday. The food was really good, the staff were brilliant — especially the manager — and the pool and bar were great. We spent lots of time in the bar playing pool and relaxing in the evenings.
A few small issues: one of the older lifts kept going out of service, the hotel layout was a bit of a maze, and the bathroom door lock kept sticking. It was also quite a long walk to the town centre.
Overall, though, we really enjoyed our stay — the friendly staff made all the difference!