Andrew N
This hotel is in a great location. Close to the marina and the shopping mall, whilst retaining peace and serenity. The buffet breakfast was delicious and varied, the staff are always on hand for replenishment and table-clearing - Francisco was incredibly friendly and approachable. Our room was spotless, with tasteful decor and a relaxing vibe. A bottle of cold water was brought to our room each day, which was an incredibly pleasant addition. The staff were supportive and helpful throughout our stay.
The pool area was spacious and peaceful, with plenty of loungers to unwind in the sun.
m adas
My experience was nothing short of outstanding. The property is ideally located within easy walking distance of the beach and Porto Banús, with other major attractions readily accessible — making it a superb base from which to explore the neighbouring areas.
The room and bathroom were spacious. Breakfast was also a highlight — fresh and varied.
I would like to extend my sincere thanks to all the staff for their warm hospitality. In particular, I am especially grateful to the reception team, who kindly and efficiently accommodated my preferences regarding the room.
Definitely not my last time in this hotel.
Emma Chase
We stayed on a bed and breakfast basis. The rooms are lovely and big. The beds are so comfy. The breakfasts catered for everyone and were delicious.The staff were very friendly and welcoming! The pool was great with plenty of sun loungers! The hotel was very clean! It is only a 10 minute walk to the marina where there are tons of restaurants and bars!! The only negatives were that the drinks were quite pricey! Two vodka and cokes and two frozen daiquiris were €54! And the road next to the hotel was very noisy and busy so if your balcony is near the road it is quite loud but you get used to it and you can't really hear it from the room. Had a wonderful stay! Would highly recommend this hotel.
Mona Almalik
⭐️⭐️⭐️ (3/5)
The location of the hotel is excellent — just a short walk to the beach and Puerto Banús marina, right in the heart of the shopping area. Breakfast was good with a decent variety.
However, service felt very passive — no one really offered help unless we specifically asked. For example, at breakfast, coffee isn’t served to the table; you have to use the self-service machine, which doesn’t quite match the expectations of a 4-star hotel.
Room service also closes early at 10:30 PM, which is inconvenient for a hotel in such a lively area.
We experienced drainage issues in several rooms (sink, shower, and bidet), and overall the stay felt closer to a 3-star experience.
While the staff were polite and available, the attention to detail was lacking. Housekeeping was quite basic — rooms had visible stains, and floors weren’t vacuumed properly.
With more proactive service and better maintenance, this hotel could be much more enjoyable.
Lauren Abecassis
We booked this hotel last minute and we were super happy upon arrival. Only good things to say. Hotel is beautiful, staff is friendly, breakfast is good and rooms are clean. Francisco during breakfast was such a pleasure and great service!