Dexter Smith
This all-inclusive was rather exceptional considering the price. The rooms were clean and comfortable, and our suite was very spacious. The bathrooms were big, but the shower wasn't adjustable. The food was decent, the hotel does themed nights each day, I recommend eating out on Saturday however since the selection of food was rather poor, and my friend received what may have been raw chicken (unconfirmed). However none of us got ill from the food, and on the other days we stayed it was fabulous. The drinks selection was good, but long queues regularly formed at the pool bar. The hotel is opposite the beach where sun loungers can be rented for 8€ a day each, which is reasonable. The location is the best part of this hotel, being right on the beach and within walking distance of multiple clubs and restaurants. However there was a lack of tourist shops/supermarkets nearby. I am removing a star since we did not have towels in the hotel room on the first night. Other than that, a flawless experience, and I would happily stay here again.
Mikaela Norris
We stayed in a junior suite which was lovely, spacious and well equipped. The pools are nice, hard to get a sun lounger if you don't get in early. The beach is just outside the hotel. It's busy but it's nicer to be a bit away from the town center. Entertainment is ok. In terms of food, there is a good range and it's good quality. Even as a vegetarian I found plenty I wanted to eat. There's cocktails and sangria on the all inclusive so all good there.
Rebecca Dorrington
We stayed as a family with a teenager of 15 and a child of 8 years. The entertainment staff are absolutely brilliant and work very very hard, day and night, the bar staff work very hard too, everyone so friendly and polite, big hats off to the snack pool bar lady who also worked extremely hard! Basic rooms, but had a lovely room, was kept clean and tidied daily by cleaners, hotel very clean. We went all inclusive Gold, which I would recommend as you have a separate bar service from the other guests, more quieter area for eating in the restaurant, and all the branded spirits. Lovely location, opposite the beach, 10 minute taxi to waterpark, and old town. All inclusive food was good, you also have 3 cuisine evening meal options with the gold all inclusive. Once again big shout out to all the staff who worked very hard and made our holiday..
Mandi Rafferty
Spent 5 days at this hotel and cannot fault it!! Loved our stay there!! The cost was super reasonable for all inclusive too!! Food was great, always found something delicious to eat, especially Mexican night with the nachos and BBQ ribs!! Rooms had everything you need and wine and water in our superior room were very welcome. The view was to die for too, straight into the ocean with the most amazing sunrises that I could watch from the comfort of my bed, bliss!! Staff were super friendly, special mention going to Walter and Dillon at the restaurant bar, super guys, very professional, efficient, helpful and funny! We arrived at the hotel from the airport in only 12 minutes, which was a bonus! Shops and restaurants within a few minutes walk. The animation staff worked so hard to entertain everyone of all ages and never stopped being cheerful and energetic!! I will definitely be back again and will recommend to anyone that will listen
Paul shearan
Great hotel with very pleasant front of house staff. They couldn’t do enough to help out with anything. Had a 7 night stay. Rooms were spacious and very clean. Housekeeping was superb. Coming back after a day out and the room was immaculate clean. Well done to them!!👏. Food was lovely every night with themed dishes most evenings. Lifts weren’t brilliant seeing as there’s 4 but it’s not something to gripe about. Entertainment was fantastic. Something going on all the time. Bingo in the sun, you can’t fault that. Overall I would definitely recommend and come back to hotel Puente Real. Well done all staff and entertainment.