Joe Leyland
Just got back today from a 1 week all inclusive stop here.
We had 2 rooms between 4 people, both rooms were great. They were cleaned daily to a very high standard.
The food was good, there was a large selection offered at all meal times, I wasn't really a fan of the breakfast but no one else in my party had any complaints there. Dinner and Tea time were both good, a large selection every day as well as mixing up the offerings daily which is always good to have. The soup in particular was flawless everyday, every new option was continuously done perfectly and always piping hot. The pool bar which offers snacks during the hours the main restaurant isn't open was very good. It has a small selection of food for you to choose from, but its cooked fresh right in front of you and was always very tasty.
The hotel is in a great location right across from the beach, you can walk all the way up the front straight from the hotel and there is also a bus top literally right outside the hotel boundary if needed. The main pool area was large, we only spent one day directly at the pool and had no problem securing beds midday.
The staff were always friendly, bar service was fairly quick for the most part but sometimes an extra staff member could have helped. There's a system in place for pouring your own drinks during the day which the pool bar has here which is very good, all all inclusive hotels should have this. I can't speak much for the entertainment as its not really something I take advantage of when I'm away but they all seemed very nice and they're a sizeable team! The only issue I could point out at this hotel is the lifts in the main building, maybe I have been lucky in the past but I've never had the wait times for lifts anywhere else like I had here. Sometimes it would be fine and quick but regularly you could be stuck waiting 3-5 minutes if you're in a group.
I would definitely recommend this hotel though and would happily stay here again!
Ovidiu Batki
Great experience! Nice well fitted rooms. I have never been in 5 star hotels, but I think this hotel should be very close to that. If there would be ranks between 4 and 5 stars I would give them 4 3/4 stars. It was really very pleasant. I will definitely choose this hotel if I ever travel again in the area.
Jamie Chico Mccarthy Evans
So I'd avoid during off peak times as they have the Spanish pensioners there and cater to them, staff were brilliant and entertainers were amazing also but to pay £700 for all inclusive then not being able to eat at the hotel was worse. Spoke to the general manager who sorted a few things for us out but said that there is renovations being done, said we could order anything and it would be cooked for us, went to the restaurant and ordered a steak which was ok but it was more like thin sandwich steak.
I would of liked to given this hotel a great review but unfortunately will never be returning for the future thank god I brought more money than normal this year. Overall
Staff - friendly and amazing
Food - disgusting
Drink - could be better but I mainly drunk coke all the time
Rooms - didn't really have a problem with the room other than it's not what was requested.
That's 1 birthday holiday ruined.
R S
I normally wait until I come back from holiday to write a review.But I was so disappointed with the food, room and its condition. We stayed in the family room at the back of the main hotel and no where in the description when we booked did it say room would not be in the main hotel. On our first day we had to get the toilet fixed, the shower head changed and the beds were squeaky and had to ask for bed toppers to make them comfortable. The food was very basic catered for the local, basic and not much choice. Asked to change the room and they wanted to charge us extra, never have we had this issues in so many different hotels we have stayed in Spain and the Canary islands. Would I recommend to friends or stay here again 🤔 NOP!
Darren Hawley
Hotel is most certainly not a four star and has some strange quirks. Eg: you can have beer and wine at the restaurant however you can get it from other side of door via same man and take any drink in. To use pool bar you need a token which is a bit daft when all inclusive. Tea was served in a plastic cup causing me to have stubbed fingers now. Poor vegetarian options. The hotel needs a good wash, pool open 11:30 and shut just after 3. However entertainment team were great
My Booking
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