Rebecca Dorrington
We stayed as a family with a teenager of 15 and a child of 8 years. The entertainment staff are absolutely brilliant and work very very hard, day and night, the bar staff work very hard too, everyone so friendly and polite, big hats off to the snack pool bar lady who also worked extremely hard! Basic rooms, but had a lovely room, was kept clean and tidied daily by cleaners, hotel very clean. We went all inclusive Gold, which I would recommend as you have a separate bar service from the other guests, more quieter area for eating in the restaurant, and all the branded spirits. Lovely location, opposite the beach, 10 minute taxi to waterpark, and old town. All inclusive food was good, you also have 3 cuisine evening meal options with the gold all inclusive. Once again big shout out to all the staff who worked very hard and made our holiday..
Rebecca Reeder
Just come back from staying at this hotel. We had a great time. The hotel is clean and the room was clean and spacious. The entertainment was very good and the team were very friendly and worked hard to keep everyone entertained. All the staff were friendly in the hotel, the food was of a good standard and we found something easily to eat every meal, there was a theme night in an area of the buffet nearly everyday which was good 😊 we would definitely return to the hotel without a doubt.
Fay Pearce
Just come back from a four day holiday here, which was enough to be honest. The room was kept very clean, there are no provisions for tea and coffee in the rooms!! Never been to a four star (cough cough) where you do not have this in the room!!! Room overlooked the entertainment stage, the music stopped promptly at 11pm.
It was difficult to get a sun lounger. People queuing and leaving beds empty and clear off!!
Entertainment for families was really good. Pool bar staff were very busy and we're nice. Snack bar was too busy, queuing for food, limited options. My friend had a pedicure, cost her €60 which wasn't expected and the quality of the nail polish was terrible! Food - nice display but same things were out most days. Had to queue to get in, it's like a canteen! Perhaps 'sittings' would be a better arrangement!
For what we paid it was adequate and enjoyed the sunshine but wouldn't go back, sorry.
Mandi Rafferty
Spent 5 days at this hotel and cannot fault it!! Loved our stay there!! The cost was super reasonable for all inclusive too!! Food was great, always found something delicious to eat, especially Mexican night with the nachos and BBQ ribs!! Rooms had everything you need and wine and water in our superior room were very welcome. The view was to die for too, straight into the ocean with the most amazing sunrises that I could watch from the comfort of my bed, bliss!! Staff were super friendly, special mention going to Walter and Dillon at the restaurant bar, super guys, very professional, efficient, helpful and funny! We arrived at the hotel from the airport in only 12 minutes, which was a bonus! Shops and restaurants within a few minutes walk. The animation staff worked so hard to entertain everyone of all ages and never stopped being cheerful and energetic!! I will definitely be back again and will recommend to anyone that will listen
Robert Williams
The hotel was OK, we arrived late, no food or drink available, nothing laid on for us. We checked in and were told where the elevator was and how to get to our room. No welcome pack of any sort, no contact from any rep, just a case of get on with it.
The room was good, however the constant noise was a headache in itself. We were in room 2820, lovely balcony, sound of ventilation fans running constantly and doors banging, lifts making noises, could hear people, vehicles, delivery vehicles etc below all through the night. The food was well presented but choice was repeated, if you like pork and fish like i thought i did.... I was sick twice, my wife also. We then ate out 4 out of the 6 nights. Having toasties from the snack bar was sufficient for breakfast and lunch rather than eating in a very overcrowded dining room. Normally I eat anything, no complaints just get it in. However this time it didn't taste quite right.
The bar staff were very friendly and helpful as were the snack bar and pool bar staff. We tried 3 times to get a sun lounger by the pool. Not a chance, apparently there were people queuing at 7.30am before the pool opened. We went to the beach and paid €16 per day for 2 sun loungers. Took toasties with us with crisps and drinks purchased from the concession stand outside the hotel and had our picnic on the beach in peace and quiet.
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