Dexter Smith
This all-inclusive was rather exceptional considering the price. The rooms were clean and comfortable, and our suite was very spacious. The bathrooms were big, but the shower wasn't adjustable. The food was decent, the hotel does themed nights each day, I recommend eating out on Saturday however since the selection of food was rather poor, and my friend received what may have been raw chicken (unconfirmed). However none of us got ill from the food, and on the other days we stayed it was fabulous. The drinks selection was good, but long queues regularly formed at the pool bar. The hotel is opposite the beach where sun loungers can be rented for 8€ a day each, which is reasonable. The location is the best part of this hotel, being right on the beach and within walking distance of multiple clubs and restaurants. However there was a lack of tourist shops/supermarkets nearby. I am removing a star since we did not have towels in the hotel room on the first night. Other than that, a flawless experience, and I would happily stay here again.
Yuliia Lytvyneko
We had a generally pleasant stay. The sea view from our balcony was amazing and definitely a highlight. The food was repetitive but plentiful and satisfying.
However, be aware that check-out is strictly at 12 p.m., even if your flight is in the evening — no guest room is offered, only luggage storage. This was inconvenient as we were traveling with a small child who naps during the day.
There are very few umbrellas by the pool, and people start lining up two hours before it opens just to get a spot. The elevators are also old and very slow.
Our child loved the mini disco, but overall, there are some areas the hotel could improve.
Mikaela Norris
We stayed in a junior suite which was lovely, spacious and well equipped. The pools are nice, hard to get a sun lounger if you don't get in early. The beach is just outside the hotel. It's busy but it's nicer to be a bit away from the town center. Entertainment is ok. In terms of food, there is a good range and it's good quality. Even as a vegetarian I found plenty I wanted to eat. There's cocktails and sangria on the all inclusive so all good there.
Daro Birch
The holel is all right, we had superior rooms with balcony and see view,however, most of the rooms have a sea view here. Very kind, profesional and helpful stuff st the reception. Various good choices and SUPER, SUPER KIND AND NICE RESTAURANT AND BAR STUFF!!! THANK YOU ALL VERY MUCH!!!. We recommend GOLD option, esoecially for those who appreciate more quite, elegant atmosphere while enjoying your food.
We didn't use the pool or facilites around the pool including animation activities,,however, noticing the number of happy people pkaying around there and later at the evening animations activities everyday, we assume that these facilites and animation stuff were both much appreciated by the guests.
A "weak" point were bit crowded elevators but only at "rush hours".
Overall, one shall not be let down staying in Puente Real Hotel, at least we were truly hapoy! 😉
Once again BIG THANK YOU TO THE WHOLE STUFF AND THE WHOLE WORKING CREW IN THE HOTEL!
WE APPRECIATE YOUR HARD WORK AND ALL EFFORT S TO MAKE OUR VACACIONES HAPPY! 🙏🙏🙏
Rebecca Dorrington
We stayed as a family with a teenager of 15 and a child of 8 years. The entertainment staff are absolutely brilliant and work very very hard, day and night, the bar staff work very hard too, everyone so friendly and polite, big hats off to the snack pool bar lady who also worked extremely hard! Basic rooms, but had a lovely room, was kept clean and tidied daily by cleaners, hotel very clean. We went all inclusive Gold, which I would recommend as you have a separate bar service from the other guests, more quieter area for eating in the restaurant, and all the branded spirits. Lovely location, opposite the beach, 10 minute taxi to waterpark, and old town. All inclusive food was good, you also have 3 cuisine evening meal options with the gold all inclusive. Once again big shout out to all the staff who worked very hard and made our holiday..
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