Mr. Dukey
After finding myself in an awful situation where I lost my phone, wallet and address to my villa, the staff here kindly let me use their phone multiple times to ring home, sort out money and a booking for the night. In the morning, they also went to an extra effort to made sure I had a taxi to my booked villa, communicated the situation to the taxi driver and even checked up I got there afterwards. Thank you to all the kind staff!
Tom Kirkwood
Just stayed here for 8 days. Great value for money, no complaints at all. The location isn’t ideal for anyone with mobility issues but if you know about this already then you can’t complain.
I’m not sure how child friendly it is because there doesn’t seem much for children to do although i suspect there are hotels in the area specifically catered towards that.
Food was basic but tasty nonetheless and the breakfast menu was varied. I only ate once in the evening and that was a good selection also.
The pool area is bigger than in the pictures and we didn’t have any trouble finding sunbeds each day although we were down for when the pool opened each day. Periodically throughout the day people would move so sunbeds would become available. Due to the movement of the sun, some parts of the pool area will be in shade because of the hotel building but this will change throughout the day, again this was no complaint.
There was a mix of people around the pool, if you are wanting complete silence then be aware that this may not be the place for you, however i’m not sure this is anything you can control in a place like Benidorm.
Drink prices at the bar were fair and the staff were all brilliant.
The room was good with no issues, we were in a room that was overlooking the concert venue and we were able to get a great view of Status Quo one of the nights.
Special mention that the hotel provided us with a complimentary bottle of prosecco due to it being a birthday.
Highly recommend this hotel due to its great value for money.
KierisPaul Wright
We loved this hotel, i thought the food was good, and despite reservations about the pool being in the shade it wasnt to bad at all.
Loved the pool games with Jose and tried my spanish out on the staff who gave me some great tips.
Really good location, i would say a 15 minute to The Old town.
Aiden Fryer
Ok stayed here for 8 nights last week august. Firstly the negatives you had to pay for water in this hotel despite paying already for the food water was not included absolutely disgusting. When I ordered a drink in the bar the waiter tried to take my full bottle away from me when I was sat drinking it. Then went onto the dance floor to return back to table the drink had been removed. The entertainment wasn’t the best music was a mix of English and Spanish the dance act was best part of the entertainment.
Now for the food I had a hotdog that was stone cold on a night with hotdogs there was no tomato ketchup. The steak was over cooked the bacon for breakfast wasn’t cooked enough but I did enjoy the desserts great ice cream machine the fish was nice too but be careful of bones it made me question how cooked my food was so I avoided a lot of hot food when it was hot of course. The pool was nice and peaceful around the sunbeds. I had a cockroach pass me by one night going to my room but it was air conditioned and had a fridge so I had plenty of cold drinks throughout my stay. But overall you must provide FREE water for eating with food im on the fence if I would stay here again the meals need to improve for price per stay.
Ginger Burns
Very clean, not just the rooms but the whole hotel.
Plenty of sunbeds/parasols and not a huge rush every morning. Good sized pool and a good temperature, not freezing.
Rooms very clean, fresh towels and bedding every day. Paper thin walls, can hear everything being said or happening in the rooms above and to the sides.
The food is poor. We had the option of upgrading from half board to full board for just £12. I honestly wish I kept the £12 instead. I'm a fairly fussy eater but can always find something to eat, but I couldn't here. My wife will eat anything and even she struggled. Very little variety and the same food was repeated every other day. The food was tasteless, not cooked properly, bland and not tasty at all. We ate out most meals. One day we decided to just eat snacks from the bar, toastie and chips, we had to wait 20 minutes for the chips after being given the toastie. No apology or explanation. Someone else who was waiting was given a pizza that was burnt, like black proper burnt. When he questioned it the person behind the bar visibly huffed and shrugged. I found the service from the staff quite cold, almost felt like they were treating you with contempt at times.
It is quite a steep uphill walk back to the hotel from the beach/front/bars and strip.
In future I will not be staying at this hotel, much better hotels for the same or similar price are available.