Darren Waring
Just to recap on what others have posted. Stayed here on an inclusive for a week, definitely not a 4 star hotel more like a 3 star hotel. Hotel is clean. Rooms are modern and kept clean daily with towels being replaced and beds made. Rooms do not come with tea and coffee facilities which is unheard of for a supposed 4 star hotel, even supplying just a kettle and cups would be beneficial. Pillows on bed are awful, flat and well past their date. You are charged an extortion price for using the room safe, 40+ euros which you get 20 euros back when returning the key. Wifi signal is good around the hotel. Pool area is very small, sun longe area is on grass which most of it has turned to mud. Sunbed mattress are very dirty. Food is varied having theme nights each night, most of the food was ok and you can usually find something to eat to your liking Take your own tea or buy some from the nearby supermarket as what the hotel supply in the restaurant is undrinkable. Hotel staff are friendly but watch out for the black guy on the entertainment team only word to describe him is lecherous, he doesn't interact with male or older female guests but if your a young female then he's like a bee around a honey pot. To sum up for the price we paid it was ok but doubtful I would stay again.
jon myers
We arrived Friday evening and was greeted by friendly staff on reception. Checked in and went up to the bedrooms. The initial impression was decent size rooms. overall cleanliness good although some of the furniture and mirrors were a little dusty. View from the balcony overlooking the sea was really nice.
No tea/coffee making facilities in the bedroom and an empty fridge. Maybe a bottle of water in the fridge would've been good. Down for breakfast the next morning. Usual all inclusive stuff. Disappointed with the cooked breakfast! no proper sausages, baked beans only just warm and the rest of the choice wasn't very hot either. Toasters take forever to brown the bread.
Majority of the staff in the restaurant very nice but one of the team was quite bossy and abrupt. (Jose)
The pool area was awful. Small pool surrounded by mud basically. A complete renovation of this area is required!!!
Cushions to go on the sunloungers were absolutely filthy.
Snacks ok but nothing great. Choice of drinks not bad although they did keep running out of certain things.
Entertainment rubbish. Ok if you don't mind the same music over and over again. Loads of screaming children running about and not good for older entertainment.
Furniture in the communal areas really dated and grubby.
Choice of food in the evenings pretty poor. Not like we've been used to with 4* hotels previously. One evening my husband got chicken skewers which were very undercooked and inedible. The following evening we were horrified to find a small worm crawling about in the onions which were served up with the hotdogs. Staff did'nt seem bothered about it when challenged. We spoke to the manager the following day who apologised and said he would deal with it. He told us he would see us before we came home but never did. The restaurant is far too small for the amount of guests which means long queues and substandard food.
Overall a very disappointing experience. Definitely not a 4* hotel. We will not be coming back!!
keith haugh
I will be as honest as I always am and begin by saying that on reading the reviews, being mixed, I thought I would give it a stay...needless to say as I have given it one star, I would not stay again.
To begin, the room was lovely, very modern and very clean, absolutely no issues with it.
To the management, your reply informs me that you couldn't care less about my experience as it's the exact same generic reply which has been effortlessly pasted to the many negative reviews. Shame on you
The bed was made each day and fresh towels were supplied also, fantastic.
The staff at the bar were nice, especially Fran...........that's where the happiness ends.
The food was varied but never warm enough. There are no heat lamps over it, just regular bulbs, so unless you get there when it begins serving, your food will be cold as was mine most days.
The €1 for a reusable cup is again being used in this hotel and as I've experienced before, it just brings the whole experience to a budget level.
The pool area is an absolute disgrace. I read on the hotel website that it is its "highlight", that's laughable.
Firstly the Sun Longer area is on what used to be grass but now is soil and dirt. There are no tables where you can put your drinks so the dirt acts as a resting area for the reusable cups.
the cushions for the filthy loungers can be retrieved from a basement area and can only be described as maggot ridden .
I have never seen such filth where I am expected to lie upon. They have to be seen to be believed, each one covered in filthy stains and have never ever been washed.
The pool itself needs a decent lick of paint and a lot of TLC.
The toilets in the pool area....where do I begin???
No lights in both toilets, filthy, stinking and extremely dangerous areas to go especially for a female, dungeon like and not safe.
No for the Master in Customer relations "Alfedo" the receptionist.
Picture the scene. We have checked out at 12PM, our flight is at 10PM. I have taken a shower in the filthy toilets under the hotel as I have no choice, now for my partners shower...."Hello Alfedo, the showers in the Ladies Toilets downstairs don't seem to be working, is there anywhere that I can take a shower before I go to the airport please?" Alfedo responds "You can use the Men's showers in the men's toilets or the Outdoor showers at the swimming pool." Alfredo told my partner to go into the men's toilets and have a shower there. The men's toilets were open and being used throughout. I asked him countless times was there a safe place where my partner could shower, maybe a unoccupied room? The answer was always "No", go and use the men's toilets.
I cant actually believe the audacity of this absolute clown who obviously has no wife or daughter of his own. Would you expect your daughter or partner to shower in a Mans toilet Alfredo, with one door in or out surrounded by men using the facilities half naked, considering the high rate of sexual assaults and rapes at this present moment in time, I would think not!!!!!
As a direct result of this final experience which for me was the nail in The Parasol coffin. I will not be back and if you decide to choose this hotel, be prepared for excactly as I Have described it.
Paul 100% honest reviews
The room was lovely, fresh, modern and very clean, absolutely no issues as the maid does a superb job everyday she cleaned it and brought us fresh towels.
Fran who worked the pool bar deserves a pay rise, he was brilliant, polite and friendly.
€1 for a reusable cup is ridiculous idea.
The cushions/matresses for the loungers are disgustingly dirty and don’t smell nice either, each one is covered in filthy stains.
There is no free water in the mini fridges, unlike all the other all inclusive hotels we have stayed at, we have stayed in worse, yet they still gave free bottled water.
The food was also lukewarm warm, glad there was at least 1 microwave, but you gained a star back for your themed nights, they were intriguing with some tasty meals.
The entertainment was lacking information relating to where the events were being held each night. Not all guests seated at tables were included in the events, such a shame.
Our Kid
I didn't book this holiday i think the best part for me was the view from the hotel.window pretty cool aircon fine no tea and coffee facilities. No toothpaste shampoo rubbish cleanliness fair phone at side of bed filthy with dust. Food apauling. Same food every day and I found mouldy bread and mould on my cheese. Seriously fried eggs undercooked watermelon rotting we survived on paying a small fortune by eating out seriously be prepared to starve. The drinks are nothing like expected revolting the barstaff are rude watched chef handle raw meat then without changing gloves carry on cutting watermelon seriously tread carefully with the food in this place im not fussy and was verry surprised. Pool area dirty unkempt not worth the money if you ask me stay clear.
My Booking
