Licel Codeghini
After reading all the reviews I was apprehensive about the hotel but I don't regret booking here. The room was huge, great view, staff were soooo friendly and amazing. Great variety of food and some of them were amazing, other ones could improve. Sangria was excellent. The only negative thing was the Cocktails that can be better.
Activities every night for kids and adults. Pool was great although the big one with the slides was with sea water, my kids didn't like that
David Fallows
Spent a week here in October, after reading previous reviews I was a bit concerned.
Nothing could have been further from the truth. The hotel is lovely and clean, staff are very friendly and will go out of their way to help. The choice of food is excellent and well prepared, there's a full restaurant service breakfast, lunch and evening.
The pool area is excellent with a bar providing food (burgers, sandwiches and salad etc).
The water park is a godsend, even though it's salt water it wasn't that strong and didn't cause any problems at all.
I would most definitely stay here again.
Nick Weinel
Generally clean, could do with a freshen up. Food quality wasn't quite up to what we were expecting. Really bizarre that only some tables in the restaurant had tablecloths (in reserved area maybe for upgrades/VIP customers?!)
Emily Ford
The hotel was alright, but not perfect. I will say I did thoroughly enjoy my time here, there’s just a few nit picky things that would make this hotel amazing, mainly the issues surrounding the food.
The decor of the hotel is nice, although some parts maybe could do with some modernising. The location is excellent, just a small walk to the beach and the entertainment area (which is shared by the surrounding hotels) was fun, and always had a decent show on every night. The quiz nights were the funnest! There are also little shops within walking distance.
I mainly wanted to talk about the food - for my fellow gluten free foodies and celiacs, this place did provide me with food however there are issues I want to talk about. The options were very limited on the menu, which could be found lying about somewhere in the restaurant (different location every night, haha). They didn’t make it clear whatsoever that you have to preorder gluten free food, so the first night the staff seemed hassled when I ordered off the menu in the evening. You’d think they would expect orders in the morning, but no, when I would order every morning for my meals for the day, the staff would try and grab each other and seemed very confused about the gluten free order. You also had to order for specific times each night, which can be a little bit inconvenient as plans can change in the day when you’re on holiday!
The food on the buffet is labelled with allergens, but please be aware celiacs that they are often labelled wrong! I went to eat the meatballs which were labelled as having no wheat, but my partner asked the chef just to double check and the chef told me not to eat it, and was very shocked they were labelled as gluten free. I was very surprised as that could have been a very serious incident if my partner had not double checked for me! When I returned later that day, lots of meals had quickly had an extra “wheat” picture slapped next to the names of the dishes, meaning I could have had any of those dishes and been very poorly. I wasn’t pleased as you can imagine, so I would definitely say that the gluten free meals here weren’t great. Also, one night I ordered chicken nuggets and they came out still frozen in the middle!
My partner said the food wasn’t that great there for him either, the options were very limited and food often was cold and lacked taste. We both loved our pizzas though!
My view from the room was fantastic, and the pool was great and warm! Heated pool! The hotel would have been great if it wasn’t for the issues with the food there. Lots of members of staff were very friendly though, which was pleasant. There are other restaurants located around which I would recommend going to. All in all, it was an alright hotel with some really brilliant things, and also some negatives. I do believe they will get better for gluten free as time goes on, as it’s becoming more well known across the world. I have faith!
Darren Kavanagh
Sold by tour operator as 4 star. Definitely not 4 star. 3 star hotel but probably gets 4 star because it has a water park and spa area. Our room had holes in curtains, holes in towels, the door on to the balcony looked like it had several repairs carried out on it and only had a very simple latch to keep it locked. Entertainment is 1 star. One night the family entertainment involved someone doing hand shadow puppets on the stage. If you have kids over 12 you'll struggle to entertain them. No club for teenagers here. I would class hotel Polynesia and the holiday village in Rhodes as 4 star (for reference purposes) so we were very disappointed with this hotel. I have to say, in spite of the disappointment with the hotel I felt the staff were all very friendly and helpful so the review is not a reflexion on the staff.
My Booking
