Minna Lohtander
Comfy rooms with a sea and waterpark view. Nice service and all inclusive food offering. The location is optimal for families with lots of activities, games, mini disko and cirkus shows. With a rental car or local buses more actions and sights are accessible.
Deniss Serdjuks
- hotel is not 4* but more like its other hotel across a 3* , food is miserable and seen on occasions cockroaches at the snack bar beside pool. Had fire alarms going off nearly midnight while in bed on two occasions. Only extra this hotel adds to its name is the aqua park across.
- aqua park is not included on your last day of check out so if you’re staying till evening be aware you’ll most likely need to leave your bags and only use a small pool packed with no where to lay. If you’re booked with hotel need to pay extra €20 a person to avail of all inclusive till you leave which was no mentioned anywhere when booking.
Alan Clark
Had a lovely week here. Rooms are spacious and very clean. No tea/ coffee facility in the rooms though.
The pool was a decent size but it was limited for beds around it. People put towels on beds earlier than 6am and the staff didnt police it so that made issues especially for family's whose kids are constantly in the water. Pool also could be cleaner as there was lots of dirt and debris on the bottom.
We was all inc and that was decent really with plenty of choice for breakfast, lunch and dinner. Paper soft drink cups used which could be a bit bigger really but no issues as you can help yourself to soft drinks and water. Snacks are limited so more options could be improved.
Other than that staff are friendly and helpful
Frances Wright
Had a lovely family holiday at this hotel. The service in this hotel is phenomenal! (Bar staff, waiting staff and entertainment) Reception could do with some work.
My room was great, air con stated on even with the balcony door open. But other family members rooms not so much.
The hotel was kept immaculate - even saw lifts being cleaned. Although the lifts in the hotel were slow, stopped on random floors and only 2 in the whole hotel!
Bar and waiting staff are amazing, very attentive and friendly.
Entertainment staff at this hotel are great, very friendly and try to get EVERYONE involved, not just the children - we love Maria!
Facilities surrounding the hotel could do with an upgrade as there's really only gift shops around, one little supermarket and a short walk down to the beach with a few bars/restaurants.
Holly
DO NOT STAY HERE! House keeping will steal off you!!! They went through our bags stole euros in change from my purse and other small items from our room! Luckily we was keeping our money on us after being warned by others about there experiences with the theft and house keeping. We thought we were safe carrying our money on us but still didn’t stop them stealing other items and change which was left in my purse in the room. When reporting this on numerous occasions the receptionists was rude (angello and Nicola) and kept palming us off and didn’t want to know they said it was our own fault and maybe we had left the door open. They genially could not care less. The customer service skills on the pair were disgusting and the manager is even worse. We were made to feel like we was lieing and was told it was our own fault for not putting them in the safe (which was broke). House keeping are aloud to keep handbags on trolley while cleaning the rooms which is rather strange not to mention unprofessional. Not one single camera through the whole hotel either. Unfortunately we wasn’t the only ones who experienced this and probably won’t be the last. It seems to be a common occurrence in the hotel that items from people’s room would just disappear. I would avoid like the plague they will even go as far as stealing sun cream, cigarettes anything that takes a fancy to them. Was an awful experience I’ve never felt so unsafe staying anywhere in my whole life.
My Booking
