Cl3opatra
Most of the pictures of the building are real. The hotel has cracked outside walls paint scabbing, doors that barely open/close. The location of it is decent, right on the sea side. The pools are small and the water is not clear and doesn't seem particularly clean. The bar is outdated and in need of renovation, the same for the tennis and volley, courts. Cracks and rust almost everywhere.
On the other side, the staff is what made our stay amazing 👏! The staff are 5 ⭐️ , starting from the reception : Nyle, Angela and the older man with glasses - all of them are profesional, friendly and extremely helpful, they made the check in/ out process so smooth and quick, helped us with any queries. The restaurant staff were so friendly and efficient, we could not fault any of them , specifically Dan and Julian, they were so kind and attentive with guests that you could see that they enjoy their jobs. The animation crew was so small ( we only met Akos and Quentin in the whole week that we were there) , and it seemed that it was a afterthought. The kids club was almost non existent, the kids disco was really boring and didn't really captivated kids. The boys did try, I will admit that, however it needs more organisation.
The food is again one of the highlights , as it was soooo delicious and cooked fresh 😋. So much variety and so flavour, we absolutely enjoyed every meal we had, and we never got bored of the menus. Also, the drinks were really nice, exactly what you need on a seaside .
All in all, with the good and the bad, we would go again and we HIGHLY RECCOMEND the hotel!
Cerys
Me and my partner stayed here for a week, we are a young couple and honestly this hotel shocked us, we couldn’t believe it was only 3 stars. We payed for all inclusive and it was lovely the service was amazing although the food did get a tiny bit repetitive but still amazing. The rooms were so clean, also had a cleaner come in every single day cleaned the floors, bathroom, and made the beds look lush. The repetition staff were honestly incredible all of them were so lovely, I did have my bed break due to wear and tear no one’s fault and we went to reception and it was sorted out straight away we had a maintenance man come 10 minutes before his shift finished and still continued to sort it out he was amazing.
The pool area was lovely lots of sun loungers, the pool bar was amazing - snacks and drinks all day long, also had a pool table, the service was amazing in there there was one lady called Sandra and she was so so lovely. Also the reps were really good, they’d always do games and it was be very inclusive they also would put on some type of game or show every night and the pool bar for example: bingo, music quizzes, acrobatics. One of the reps he was Hungarian (we keep forgetting his name) but he was the most genuine person ever my boyfriend asked him to play football and he went out of his way to go play football with just him for about an hour and half.
Honestly couldn’t fault this place, the view is incredible lots of sun loungers on the beach.
About a 5-7 minute drive from playa Blanca costing about €6 in taxi.
10/10 hotel.
I’d recommend!
KazlaZ
Great location, right on the sea, some room got amazing sea view. A lot of sunbed at pool and beach. Short walk from rooms to restaurant, pool bar, beach or pool. Hotel staff is very friendly and helpful, especially animation team. Food is great, drinks good too: Amstel beer, great local wines and sangria, good cocktails. Rooms and hotel is due for refurbishment, but still good quality, nice, clean and tidy. I think all rooms got balconies or terraces. Nice family hotel. 5-7 min to playa blanca center bytaxi for € 6/7 one way.
Tam Tam
I arrived after a long day of travel to be greeted by a lovely lady on reception (Angela), who took my details and told me to leave my luggage and go and get some food from food hall before it closed! I had a lovely evening meal, then went back to reception to retrieve my luggage and obtain room key, my room has been upgraded and it’s such a lovely clean room, I have Wi-Fi, a fan I lounge and fan and AC in bedroom.
Will update at the end of my stay but so far have nothing but positive praise for staff and location!
Update: Overall a fantastic stay! The hotel is a great location and you can easily walk to the bus stop in Faro (10 min walk) and catch a bus into Playa Blanca Marina at around €1.40.
The local Hyper dino shop saved the day! I would go for snacks and such as although the food was good, its wasn’t always a good selection for my tastes, which leads me onto my next point, if I were to stay here again I would only do room only, as I ate out most of the time! I feel the all inclusive was a genuine waste of money!
Like I said I could not fault the staff every one was lovely and professional, I remember one staff member Mohammed, who was very friendly as he could see I was travelling on my way own and I really appreciated his kindness in stopping to chat with me.
The beach facilities were fab! Having my own little cove to sunbathe in was a great joy! The club house was fun but I didn’t tend to use it much at night, I’d go into the marina area for the bars and restaurants.
My room was cleaned most days and again I have nothing but praise for the room cleaners, they were lovely and professional and the rooms were always cleaned to a high standard.
Also the reception staff here are amazing! They were always so friendly and helpful.
I would definitely recommend a stay here! But if you are looking for super lively go stay closer to the marina or stay in PDC.
This hotel stay gave me the peace and mental reset I needed and wanted.
Aly Warner
Enjoyed a sea facing room on the 1st floor. Huge spacious lounge and worth paying the extra for. Great views in a quiet location overlooking the promenade and sea. Balcony was separate from others and had two chairs and a table. Fans in bedroom and lounge - didn’t need the air conditioning but it comes with an extra cost if needed. We knew there was no kettle in the room so came prepared with our own. Bathroom was basic but functional- shower over the bath. Occasionally the temperature and pressure was temperamental, but always hot water. We hired a car and there was plenty of free and a ailabke parking at the front of the hotel. The area felt safe. Local shops and bars about a 10 minute walk away. The restaurant area was big and always able to find a free table. There is some seating outside, but one area allowed smoking so check before you sit down. Food was varied and plentiful. As with all buffet style there are repetitions of food, but a lot was freshly cooked in front of you. Only a few drinks dispensers and coffee machines were not turned on during dinner or lunch service. The pool area was clean and tidy and generally quiet. One special feature was the private sunbeds on the beach in rock formations with shade.
