Patricia Phelan
Location was excellent. The rooms are big & bright, large tv, kettle, comfy bed, spacious balcony and really powerful shower with a choice of two heads. The breakfast had a good choice of food and plenty of tables to sit at. The lifts are fast and there are five of them, one of which shows you the city and sea as it rises. The staff on reception are lovely they really know about Benidorm and they are so helpful. The rooms were cleaned every day and kept to a very high standard. I will be back.
Patricia Kane Cavero
Went to enjoy the view and were told we had to wait for a table and we were obligated to pay for a minimum consumption for each person. I can remember when it was free to enjoy the view and you really felt like you wanted to have drink even if you had numerous children.
Tyl Mickle
Location is right next to old town. McDonald’s Burger King and kfc close by along with a Starbucks, hotel is always well air conditioned, our room on the other hand, we booked a double superior and we received a twin room, with the beds bolted down so cannot move them togther to make a double. Me and my partner found this annoying at first as we are a couple and want to sleep in the same bed obviously, however we both adapted to it and actually appreciated the space to stretch, we mentioned to reception about our “ double superior “ and was told I had to ring up 2 days before we got there to request our room be a double, which is strange as I booked a double. But other than that they were helpful 👍
monika pieczynska
The hotel was ok .
The crazy thing is as a hotel guest you have to pay €21 per night for car park!
Small swimming pool . Breakfast average . A lot of Orange which go to the juice machine had mould on it
Ridiculous behaviour of someone who looked like a restaurant or hotel manager ( a girl)..
Who made me feel embarrassed like I've done something wrong on My way out from restaurant from breakfast when I was carrying a cup of coffee with me to the room which I always do when I didn't finish in the restaurant.. she stopped me with hassle and told me very loud to bring it back in front of the other people like i hav an intension to steal it making me feel uncomfortable.
Paying over 270 per night she expected me bringing the cup back ...
I definitely won t come back to the hotel
Ty Mickle
HOMOPHOBIC , paid for a superior double room for me and my partner for my 19th birthday, gave us two single beds.i asked management to be moved to a room where we cooked sleep in the same bed and was told that’s not possible, so they not only put us in the wrong room but refused to correct their mistake, rooms were hot and I mean very hot like hotter than outside, very uncomfortable when I asked for the air con to be on I was refused, like sorry what, it’s literally 30 degrees outside, the single beds couldn’t even be moved together into a double as was bolted down, really disappointed and I feel so worthless, do not stay at this hotel . Not LGBT friendly
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