R. Siny
We booked this hotel for a family vacation and were pleased to find a 4-star hotel located away from the noisy party areas near the beaches. We assumed this would provide a quiet environment and a good night’s sleep. Unfortunately, we were mistaken.
First, it’s important to note that the hotel is situated directly above a major bus terminal. This wouldn’t be such an issue if the hotel had double-glazed windows, but it doesn’t. As a result, the loud sounds of bus engines became the constant background noise whenever we tried to sleep. Even closing the windows properly was difficult, as they are, like much of the hotel, quite old.
We also believed that booking a 4-star hotel outside the city center would help keep away party groups and rowdy guests. Sadly, this was not the case. The hotel was full of such groups, and the staff didn’t make much effort to separate them from families. The hallways have terrible acoustics, and the doors close with a loud slamming mechanism. Any late-night conversations or door slams echoed throughout the hotel, waking us up repeatedly. Over our eight-night stay, we didn’t have a single uninterrupted night’s sleep.
Even if you manage to fall asleep, the beds are not true beds. They’re thin platforms with legs and a mattress on top. Because the legs are so narrow and the furniture is poorly maintained, the entire bed shakes whenever you turn over. When we raised this issue, housekeeping simply provided sticky pads to put under the legs.
If you’re vegan or vegetarian, be aware that you’ll struggle to find protein during your stay. We booked a full-board package, but nearly 90% of the dishes included meat or fish. Although the kitchen sometimes added vegetarian options, none of the dishes were labeled, so it was impossible to tell which items were suitable for vegetarians.
Another issue was the policy on drinks. Even with full-board, you have to pay for drinks at lunch and dinner. They wouldn’t even serve tap water, which we found absolutely unreasonable.
On a positive note, the hotel was clean, the pool was nice (as long as they weren’t blasting loud club music for hours on end—which seems to be a weekend habit), and the dining room staff was friendly. The hotel also offers free parking, and there’s plenty of space and easy access.
Overall, the hotel is in desperate need of a complete renovation and furniture upgrade. If you’re a light sleeper, this place could truly drive you crazy. I would strongly advise against it for families or anyone seeking a quiet, relaxing vacation.
Niall McConnon
Good value for money.
It's located right beside the bus station. Nice and quiet away from all the action. The 20-30min walk to the oldtown/beach is downhill, so it's not too much of an issue.
The room and bathroom were a great size.
The pool/gym facilities were good too. They were very quiet in the morningtime.
Laura
We booked this hotel as we were going to a party in La Nucia, and the hotel was in close proximity and an easy place for pick up and drop off.
The staff were welcoming and friendly both at the check-in desk and the cafeteria.
The rooms were a nice size and generally quite clean. There were just a few things that could've been improved (smears on glass in bathroom and bedroom, a used chewing gum that was stuck on the side of the wardrobe and a clothes sticker on the bathroom counter).
NK
Thanks to Alvaro and Joselyn for their professionalism and their kindness. The hotel’s location is perfect. The rooms are okay, very basic, could be better. But i think for the price it’s okay.
T4lso@hotmail.co.uk Martin1987
We booked this hotel knowing it was up out of town, and was a walk, so know it won't suit everyone.
Great base, right above the bus station and 2 mins walk from the train station. 10/15 min walk into the old town and avantie beach front.
Hotel it's self feel like a city break hotel, rooms really great size, air con - best I think we have ever had abroad. Bathroom great size, and shower brilliant amazing pressure. Room has 2 double beds, and extremely comfortable brilliant.
Pool area really nice and pool bar really reasonable priced, Julia the server was just lovely.
I would 100% book this hotel again.
My Booking
