Kim O'Connor
We have just come home today 😥 and had a great time. The staff are all lovely, drinks are great and there is a good variety, pink lady cocktail was a firm favourite. We found the entertainment to be really entertaining and the football pitch was a great bonus. The pool is lovely albeit a bit of a labyrinth trying to navigate around the sunbeds which are just everywhere. It's pretty much if there's a space one will fit then one goes there. Very haphazard and felt like you were on top of each other, no personal space. I was shocked at the state of it come 7pm! The mess the guests left was disgusting but that's not the hotel's fault at all, plenty of bins around.
Bracing myself now but.....I found one downside to the hotel was the food. Not saying there's not a lot of variety or that it's not fresh, the fruit and cold meats, salad and cheeses are delicious, good job really because that's all my daughter ate. Snack bar toasties and burgers are winners. Breakfast was generally good too aside from cold pancakes. I just found the standard to be a bit low and bland. Some strange dishes too for example baby carrots and pickled onions in a beef Rogan josh 🤔 and mushrooms that seem to be cooked in vinegar. Also it didn't help that I got food poisoning on Tuesday and couldn't face anything then. So yes we did eat out a couple of times. Great location to have a couple of evenings out. The bars across the roads are good for live acts and 12 mins to the beach. Kids loved it and already want to come back. Overall I'd say it's exactly what I'd expect from a 4 star all inclusive in school holidays.
Daniel Davis
Stayed here 24 years ago after it had just opened, remember the air con was broken but keen to try again.
Room: We opted for the club access and were given the 24th floor, great views (I would have loved a full sea room but given one to the side). The room was clean and spacious but the beds were very uncomfortable, causing various aches and ailments for myself and my partner. However keept clean daily.
Service was fantastic throughout, though I'm sure some colleagues here don't get a day off as I saw some every day, however it meant we got to know them throughout.
Location, while it is a small trek to the beach, I created a nice walk to and fro and is conveniently located by several amenities.
Food. As some have mentioned a menu would be nice as there is some repetitiveness and some food was either under or overcooked and some not labeled at all.
Being club means access to the roof terrace which hosts terrific views and there was always a lounger available if not cabana beds. The club lounge offered a great help yourself bar function with a great selection and the restaurant had a specific area which was much quieter and had some exclusive extras.
Would I stop again, sure, but I would want a sea view next time 😉
Marshall
Stayed here for 5 nights. Me and 1 of my friends. This hotel is more of a family hotel don’t really see younger people in this place. Only bad point we really had was the WIFI in the room was not good at all and the shower pressure wasn’t the best. Apart from them 2 issues everything was perfect! They had really nice cocktails on the all inclusive offer. We upgraded to the club room would recommend that we was on the 21st floor lovely view we had up there, we also had a private bar on the 24th floor that only club members can use, this is a self service bar and was really good up there. The food was ok but wasn’t many option to pick from. But overall it was a good stay and would come back!
Luke Pell
A great hotel, especially for the family. While dinner and snacks are served at great times, it would be nice to have a menu in advance as some of the items available are not to everyone’s taste.
Rooms are clean and spacious with plenty of room for 4 adults.
Evening entertainment is fantastic with plenty of variety. Tom from the entertainment staff is an absolutely fantastic host with a great personality. Karaoke is definitely one to try out! Thank you for a great holiday!
trishul casula
We recently stayed at Flamingo Oasis Hotel in Benidorm, and I’m sad to say the experience was very disappointing, especially for a family-friendly hotel. I’m sharing this to help others make an informed decision.
1. Rude and Frustrated Bar Staff
I understand it’s a busy time with many people on holiday, but being busy doesn’t justify poor service. Bar staff were visibly annoyed, and I often felt uncomfortable placing an order. One particular incident stood out—a guest asked for a drink not included in the all-inclusive package, and instead of politely informing them, the staff member responded rudely. It felt like they didn’t want to be there or serve guests at all, which is not what you expect from hospitality staff.
2. Poor Cleanliness & Limited Food Options
Plates in the restaurant were often dirty or had food stains, and I had to search each time for a clean one. Glasses at the drinks counter had a horrible rotten egg smell, making it difficult to drink even water.
Additionally, food choices were very limited—far fewer options compared to other family resorts we’ve stayed in across Europe and even other parts of Spain. This was especially disappointing considering the hotel’s “all-inclusive” offering.
3. Room Issues and Hygiene Concerns
Our room was uncomfortably hot, and the air conditioning didn’t seem to work properly. We reported it several times, but nothing was done. While the room was cleaned daily, the bedsheets were never changed during our stay. This was particularly concerning since we had our 4-month-old baby with us. Thankfully, my wife had packed our own throw and towels for the baby’s hygiene.
Towels were replaced but not cleaned properly—they had a terrible smell, again similar to egg wash, as if no detergent had been used. It was unpleasant and unhygienic to dry off after a shower with them.
Final Thoughts
This hotel may look appealing on the surface, but basic standards of hygiene and hospitality were lacking. For the price and its supposed family-friendliness, we expected much more. I wouldn’t recommend Flamingo Oasis, especially to families with young children. There are better-maintained and more welcoming options in Benidorm and across Spain.
My Booking
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