Luke Pell
A great hotel, especially for the family. While dinner and snacks are served at great times, it would be nice to have a menu in advance as some of the items available are not to everyone’s taste.
Rooms are clean and spacious with plenty of room for 4 adults.
Evening entertainment is fantastic with plenty of variety. Tom from the entertainment staff is an absolutely fantastic host with a great personality. Karaoke is definitely one to try out! Thank you for a great holiday!
trishul casula
We recently stayed at Flamingo Oasis Hotel in Benidorm, and I’m sad to say the experience was very disappointing, especially for a family-friendly hotel. I’m sharing this to help others make an informed decision.
1. Rude and Frustrated Bar Staff
I understand it’s a busy time with many people on holiday, but being busy doesn’t justify poor service. Bar staff were visibly annoyed, and I often felt uncomfortable placing an order. One particular incident stood out—a guest asked for a drink not included in the all-inclusive package, and instead of politely informing them, the staff member responded rudely. It felt like they didn’t want to be there or serve guests at all, which is not what you expect from hospitality staff.
2. Poor Cleanliness & Limited Food Options
Plates in the restaurant were often dirty or had food stains, and I had to search each time for a clean one. Glasses at the drinks counter had a horrible rotten egg smell, making it difficult to drink even water.
Additionally, food choices were very limited—far fewer options compared to other family resorts we’ve stayed in across Europe and even other parts of Spain. This was especially disappointing considering the hotel’s “all-inclusive” offering.
3. Room Issues and Hygiene Concerns
Our room was uncomfortably hot, and the air conditioning didn’t seem to work properly. We reported it several times, but nothing was done. While the room was cleaned daily, the bedsheets were never changed during our stay. This was particularly concerning since we had our 4-month-old baby with us. Thankfully, my wife had packed our own throw and towels for the baby’s hygiene.
Towels were replaced but not cleaned properly—they had a terrible smell, again similar to egg wash, as if no detergent had been used. It was unpleasant and unhygienic to dry off after a shower with them.
Final Thoughts
This hotel may look appealing on the surface, but basic standards of hygiene and hospitality were lacking. For the price and its supposed family-friendliness, we expected much more. I wouldn’t recommend Flamingo Oasis, especially to families with young children. There are better-maintained and more welcoming options in Benidorm and across Spain.
Phil Haslam
I really liked it at this hotel. I would definitely go again. It’s definitely aimed at the British being able to watch Premier League football was an added bonus especially in my room. The staff at the bar and reception were brilliant. You could have a cheeky laugh with them and the cleaner For my room on level nine was very polite too. The food was more than okay plenty for and was replaced quickly on every occasion some people will moan about the chips but that’s just typical British people with no variety the meat stews and curries was really tasty. All inclusive cocktails were bang on.
Tracey Sinclair
We had a club suite, very nice. Food, something to suit everyone, great selection of drinks. Service great. Lovely and clean everywhere. 10 mins walk to top of the strip and around 15 mins to the beach
andrew knaggs
A good hotel.
The rooms were big and the ensuites were a good size too.
The food was good and plenty of drinks to choose from.
There are plenty of things for kids to do and live entertainment in the evening.
The indoor pool is small but good enough for the kids.
The outdoor pool is good but because of the hotel next door you will have to keep moving your sun bed to catch the sun.
I would say the hotel is more for people who want a long weekend stay as it's a 15-minute walk to the nightlife.