Kirsty
Me and my boyfriend just got back from staying here a few days. The hotel was lovely rooms were clean and the beds were comfortable even though it was two singles pushed together. The only negative was that the air-con was on the loud side but the hotel itself was quiet (you couldn’t hear people in the rooms next door or above). We paid to have breakfast included and definitely wasn’t disappointed loads to choose from and the fresh fruit was delicious. The pool side was lovely but could have done with some low background music as the silence did make it a little uncomfortable when walking to sit on the loungers. Staff were nice enough especially the breakfast staff always greeting us with a smile and saying good morning overall great location and hotel.
Phillip Hamilton
A little gem of a hotel, in a fantastic location between the beach and the town centre. We have just had a week at the Fenix Hotel, It was great. The rooms are bright airy with very comfortable beds. The meals are varied and plentiful with a fantastic breakfast. Lovely staff. We will certainly return next year.
Peter
The furniture is worn. The air conditioning is too weak. The cleaning staff is too loud. The bathroom is outdated. In some rooms, the exhaust air smells unbearable. Although a superior room was booked, every year we receive a room that differs in size and furnishings (double bed, 2 single beds). Some rooms are half the size of others but come with an unnecessary roof terrace. However, a different price is charged. It was a good hotel 20 years ago. Not recommended.
Vasilij Golubev
nix
1 month prior to coming to hotel specifically asked for single large mattress. Got told that will get it by hotel personnel via email. On arrival hotel personnel told me that it’s impossible, that all rooms with king size beds are pushed together single beds and only mattress topper helps not to fall between. Actual mattress base is very unstable as well. Unacceptable, especially for the price range.
Only location and personnel is great. The rest is very bad. Slow internet, unstable beds, AC very loud and high humidity in rooms with high settings, sound proof doesn’t exist, small and old TV. Ok the hotel can be 1980-90 stile, but for that price it definitely doesn’t have that should have
Jere Nevalainen
The hotel’s location is excellent, and the rooms are spacious, with the added bonus of a small balcony where you can enjoy coffee and a snack. The breakfast was generous, and the chef made omelettes to order, just for you. However, the breakfast attendant tried every morning to charge us again for our breakfast, even though we explained each time that it had already been paid for. He did not listen and was rude every single time. There were three of us staying at the hotel, and this happened every morning, which ruined the atmosphere of breakfast for us. The service was otherwise consistent throughout our stay.
My Booking
