Alyona McGill
One of the worst hotels I've staying in abroad. The rooms are dirty, covered in ants and generally cramped.
The food is disgusting. Mostly inedible.
I got bed bug bites up my legs on my first night.
Connor Hawksworth
We just finished staying here and had a great time. The rooms are big and we took our 7 month old baby. I emailed the hotel to ask if we could get a travel cot and they put one in the room before we arrived which was nice. Kettle is in the room and there is a microwave available near the bar. Our room had a bath with a removable shower so was good for baby. The only issue is you have to go up a few stairs to the restaurant and bar so needed to lift the pram up but they have lifts to get everywhere else. They even put a bottle of water safe for babies in our fridge in the room. The food options are really good not sure why people moan about it. Unless you are a really picky eater you won't struggle to find good food although some breakfast options aren't amazing but for the price I was really impressed. Never had an issue getting sunbeds with a shade. The hotel though is mainly aimed for french guests with the entertainment etc but staff speak English so don't let it put you off. The all inclusive beer is San Miguel and the cocktails are nice. The bar staff are really friendly aswell.We were really impressed with the stay considering it was reasonably priced.
Gemma Pellow
I'll review in as much detail as poss :)
My sister and I booked this hotel last minute through a Jet 2 package holiday.
We read the reviews and were unsure as very mixed but are aware most people are just generally fussy and complain about the slightest thing 🙄 (cringe)
As soon as we entered the hotel we were pleased to see a little shop in the hotel (and also one just across the road)
We were greeted straight away by a very friendly host of the hotel. The man behind reception was also very happy and helpful. We arrived around 12:30pm, was told our rooms may not be ready untill around 2pm (which was fine, as most places have a check in time anyway dont they?)
As it was, our room was ready so headed straight up to our room.
Lifts were very small, but it is what it is, did it make a difference to our stay? Nope! Infact it made it slightly humorous. We did manage to get 2 of us and 4 suitcases in there, so not too bad.
Our room was AMAZING, brand new feel, clean, light and airy, we had a balcony overlooking the green area with sunbeds next to the pool area which was fab, as we could suss out how busy it was.
Meal times are on a little board outside of the restaurant, food was fantastic, fresh and tasty, always something nice to have, they have a fresh cooking station each meal time, and an Italian corner with pizza etc
Chuffed they had Fanta lemon on tap 😍 along with Fanta orange, coke, coke zero, sprite etc, wine, beer, tea coffee, hot choc.
Also 24hrs a day you can help yourself to all of these drinks and a selection of sandwiches (not the best, but absolutely better than nothing) yoghurts and fresh fruit.
The bar by the pool during the day does cooked food, crisps, sandwiches, ice creams etc. Slushie machine aswell! Which is great with a vodka 😁
The pool area is kept immaculate and they have a fab system with someone patrolling the pool area, on the hour, if you aren't at your beds (gone off for lunch) a cone will be put on your bed, if then after an hour and a half you are still not back, your towels get taken off and becomes free. Which is good for those bed hoggers who don't even sit by the pool but decide to reserve a bed anyway??
The pool is pretty cold! But nice and refreshing if your boiling hot.
The entertainment team are fab, and very friendly, take the time to get to know you and involve you.
Evening entertainment was a bit questionable but we also took into consideration we went in Oct so I doubt it's as good as it is in the height of summer.
We found walking down the hill by the side of the hotel took us straight to the beachfront (about 6/7 min walk) and lots of shops, restaurants.
We decided to go to the beach a few more days, not because we didnt want to be at the hotel, but because we wanted to swim in the sea, and seemed to get more of a tan at the beach.
It was €7 for a sun lounger for the day which has a big mattress on it (these were more comfy than the beds around the pool)
All the staff were super friendly, we were very sad to leave and would absolutely stay here again!
Jarlath Dean
Staff were generally excellent, in particular the entertainment and bar staff. All inclusive drinks were v nice, and service was always extremely quick and friendly.
Entertainment staff were all brilliant throughout, in particular Calvin.
Receptionist was the only unwelcoming member of staff, which is quite unfortunate, considering she is by definition 'front of house'.
Food was good too with a wide variety.
Room was very nice, with a comfy bed. However, the only criticism was the bathroom was dated, and not entirely functional. The toilet didn't flush upon arrival, however, the staff fixed it immediately, once the problem was raised.
Would definitely recommend the hotel, however, the area surrounding it wasn't overly lively at night.
sharon cooper
We visited here this August saw some reviews that had me a little worried but Wow!! We had the best time ever!
Room lovely beautiful view of pool it’s very very clean and cleaned daily with fresh towels , toilet roles was very spacious nice shower .
The staff from cleaners, to reception to restaurant and bars all very friendly and couldn’t do enough for you understand English so don’t understand some comments about having preferences to the the French and spanish.
Club jumbo team absolutely brilliant 🤩 kept us all entertained no end !
Food in this hotel was amazing so much choice in meat and fish etc always different themed nights also along with fresh pizza and garlic bread and pasta if you cannot find something to eat there is something wrong ! Not geared for French snd Spanish at all it was plentyful if you want to just eat British food every day perhaps a holiday in the uk is a better option .
Due to extreme heat snd peak season they opened pool at 9 am after it was cleaned and tested every day !
Yes needs more sun beds and needs to be made less slippery though my understanding that it’s closing September this year as it having a full pool refurbishment though I have to say we never had a problem getting a sunbed .
Had an amazing week here definitely good value we will be back was gutted to come home 😊