Bethany Eastwood
I'm easily pleased but I didn't rate our recent 9 night stay. Lots of reviews mention the poor standard of food although I found the food to be the usual all inclusive standard. There was plenty of choice and well replenished.
Our room was on the first floor - I'd emailed in advance confirming a travel cot but when we arrived there wasn't one in our room. This was easily rectified by the friendly hotel staff.
Our air con sporadically leaked and there was bubbling plaster and mould around the ceiling. Bathroom was outdated and needed refurbishing - awful smell from the plumbing. However, we had a lovely balcony. Randomly one evening are electrics stopped working - this was fixed when we went out for our evening meal.
The lifts are shocking - 0 stars. They regularly broke, once whilst I was in then with my daughter. The loft malfunctioned and the lift door almost crushed her. They were regularly out of service but we had to use them when we had her pram. One lift was broken at least everyday and when they werent, they're so small you could be waiting 3 or 4 rounds before you can get in.
Not enough sun beds at all. Too much day time seating which could be used to accomodate additional loungers.
The spa was never manned when we went to discuss treatments so we went off site.
Pools often felt overcrowded and where very cold - the sea was warmer.
However, good location for the golden mile and relatively close to the beach but I wouldn't stay her again.
Marge Bateman
Have just got home following a fabulous week long stay, didn't want to leave. Staff all friendly and all smiling, rooms spotless every single day and a perfect location for the beach, shops and mini golf. Breakfast 10/10 everyday, other food okay but I am fussy and so much fish based food but still always found something I liked. Staff interact well with all the guests all day and saw only nothing but fun. Would highly recommend and can't wait to come back in future
Rose
We had such an amazing stay here! The room was very nice and so spacious, we also had a beautiful view from our balcony. The pool is quite big and very beautiful. The location was amazing as well, there was so much to do near the hotel and it wasn’t too noisy either. The breakfast was absolutely amazing and the hotel staff was so incredibly nice. We would also like to give a special thanks to bartender Oscar, he was so incredibly nice and made us the best cocktails we ever had! I will definitely stay here again when we visit Tenerife, I literally can’t recommend it enough! It was incredible and I’m very sad that we had to leave.
Stephen Gartland
We stayed at the Best Tenerife as a family group of six. My sister-in-law who is disabled and unable to walk, had been assured that the doable room would be a wet room,
This and all other disabled rooms were walk in showers with wash basins above waist height. Other disabled people complained about their rooms not been accommodating .
The breakfast dinner and evening meals were
Like warm and little choice.
Snack bar consisted of hot dog, burger, pizza. Chips daily.
All staff were friendly and helpful.
Rooms aged and cleaned daily.
Early rise for sunbeds, but keep your towels high. As the guy washing the pool down every morning doesn’t give a toss and washes the beds with towels on.
Drinks are local and help yourself.
Beer pump and spirt bar which you help yourself.
Pools are 900mm -1000mm depth is great for the kids.
All inclusive cocktails are rubbish
.but bought at the bar for 3 euros are great.
Only 3 star.
Carly Elphick
Only negative really is the buffet. There isn't much for picky eaters, but there are chips and pastas available so be weary of this if you have a picky kid (or adult). The meat was very dry, some inedible because of this, but breakfast was very good (full English type food, cereal and fruit available). Lunch and dinner reuse the same food mostly. We stayed a full week (Monday to Monday) and ate here most nights but didn't notice any themed nights like the hotel mentions.
Lots to do nearby in terms of shopping, drinkimg and eating. Be very careful of people trying to sell things, we had heard stories of phones being stolen. Also, it's hard to get them to leave you alone. Would recommend Golden Castle for Chinese food.
Rooms are good and comfy, housekeeping is good and will not move any belongings to be lost. Rooms have a safe, a mini fridge and a big big wardrobe. We had no bugs in our room, did see a lizard once which was good. We had a double room on the ground floor, so we had a bigger balcony/garden with 2 sun loungers, an umbrella, 2 chairs and a table. Smoking was allowed on our balcony, doubt it would be different for higher rooms.
Pool is very good but shuts at 6 which is slightly annoying, especially when it doesn't get dark until much later most of the time. The pool bar is brilliant for all inclusive - burgers, chips and hotdogs available and self serve drinks (bottles of every liquor available to all inc. guests and soft serve drinks dispenser/juice!). Didn't go to the indoor bar/piano bar but live piano was played most nights.
My Booking
