Eileen Morrison
This was our 2nd stay here and it was just as good if not better. We stayed here for 2 weeks, 8th -22nd October, we stayed in room 147 right at the pool. The rooms were lovely and we had everything we needed, the rooms are cleaned 5 times a week and the housekeepers were so nice and kind, even running to grab me a bottle of water when I took a really bad coughing fit. My husband is such a fussy eater but there was always something he could eat, he never went hungry. The bar and restaurant staff always had a smile on their faces and nothing was to much bother 😍 special shout out to Maria, one of the animation team, her bubbly, happy attitude just had everyone smiling when we heard her voice. Maria and the rest of the team had so many fun activities for the guests that we took part in most days, darts, archery, waterpolo, football etc. At night the entertainment was good, some brilliant singers especially the motown groups, there were magicians, African acrobat etc, something for everyone. There are 2 pools, a quieter one for the children then the one that has music through the day. It is one of the best all inclusive hotels I've been to. Can't wait to get back in the not to distant future. Love this hotel x
Manisha V
Absolutely brilliant stay! It was better than expected and what the pictures showed. Great location, especially if you like walking. The main trip is only 20 mins walk. The food was good too, good choice for vegetarians. Friendly staff and would recommend.
M C
Great choice of quality food and drink, friendly and very efficient staff.
You can use back gate, which gives a far shorter walk to local shops, bars and beach, still a fair walk to centre of resort in the heat of the day.
Rooms have everything you need, decor is clean and fresh and comfortable bed and lounge furniture.
Very friendly clientele, will definitely recommend and visit next year is WIP with a couple we met there.
Brian Cox
We just spent 14 nights in this hotel, the apartments are cleaned 5 times a week with towels changed as you need it. The grounds are maintained well and staff are always happy to help you. The entertainment was varied and every night. The restaurant is great and the food here is plentiful and cooked well, very tasty. There is always something to suit anyone's taste, hot and cold meats, pastas, sauces, vegetabkes, fruits, pastries, ice cream etc.
The pools are nice, we always could find sunbeds around the small pool, the large pool is more of a challenge as people reserve the beds pretty early which is pretty normal anywhere you go.
This hotel is 5 minutes walk from the El Campanario shopping centre and about 15-20 minutes from the Waterpark. It's about 25-30 minutes walk to the music square, not a problem for us but it is a little remote from the main strip!
We had a great holiday here and we consider it excellent value.
Stephen Gallacher
We were a bit disappointed with our stay. Our room was located near the hotel’s storage area and the sports courts, so there wasn’t much of a view and we had to keep the door and curtains closed due to the constant noise of bouncing balls.
There was no hot water during our stay, and the room had a serious pest issue — ants, flies, and even cockroaches. The sofa bed for our daughter was broken and uncomfortable, making it hard to sleep or to relax as a family during the day.
Cleaning was inconsistent. Dirty sheets weren’t changed, towels weren’t replaced, and we had to repeatedly ask for fresh ones — not ideal when travelling with a baby and a young child.
On the plus side, the staff were lovely — especially the waiting staff, who were always very friendly and helpful. Our 10 month old was quite enamoured with some of the team!
The location is okay, with the beach and town centre within walking distance, 20-30 mins, and taxis costing under €5. If you are walking with children and / or a pram, it’s a little far though especially if it’s a hotter day.
Overall, the room conditions made the stay a bit stressful and uncomfortable and I wouldn’t return to Arena Beach. If we return to the island I’d stay closer to the beach and town centre.
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