arek r
We had an amazing stay at Holiday World Polynesia and truly enjoyed every moment of our holiday. The hotel has a beautiful Polynesian theme that creates a relaxing and exotic atmosphere from the moment you arrive. The rooms were spacious, very clean and comfortable, with daily housekeeping at a high standard.
The food was really tasty and varied, with a wide selection at every meal, including themed dinners that allowed us to try different cuisines. There was something for everyone.
The hotel facilities are excellent, especially the pools and family-friendly attractions. The location is peaceful, with lovely views, and it is a great base for exploring the Costa del Sol.
Overall, it was a fantastic holiday and we would definitely return. Highly recommended!
K P
Unfortunately, our stay did not meet the expectations of a 4-star hotel.
Booked sea view – not as advertised:
We specifically booked a room with a side sea view.
However, our room was located on the ground floor, and from the balcony there was little to almost no sea view at all. This does not match what was booked and feels misleading (see photos).
Noise and reception response:
The hotel was very noisy, especially in the evenings and at night.
When we contacted the reception, we were informed that there were several groups of young guests staying at the hotel and that nothing could be done about the noise.
For a hotel that also targets families, this response is unacceptable.
Room and facilities:
The Junior Suite was spacious, but poorly equipped.
There was no kettle and no coffee machine, which is something even many 3-star hotels provide as standard. This is particularly inconvenient for families.
The sofa bed was uncomfortable and worn out, and several pieces of furniture and doors appeared damaged or poorly maintained.
Balcony and overall condition:
The balcony was neglected and not well maintained, offering little value.
Extra charges and lack of transparency:
Many services such as the spa or swimming facilities are only available at an extra cost and for limited time slots. These additional costs were not clearly communicated in advance.
Conclusion:
For a 4-star hotel, the value for money is disappointing.
Misleading room description, excessive noise, lack of basic amenities and poor transparency.
We would not recommend this hotel, especially not for families with children.
Sharon Swift
We spent a long weekend here lovely hotel very big also could have used the other 2 hotels within walking distance this is a holiday village with 3 hotels. It has a water park that is a 15 minute walk away but be aware its all down hill going so obviously its all up hill walking back, there is a shuttle bus that runs all day. We visited on Saturday 4th October 2025 no problem getting a sun bed, the water i have to say was very cold but we did get used to it. The only down side was that there was 2 bars that where open but snacks wernt being served because of the time of year but we didnt mind because we had a large breakfast and there was a shop that sold crisps and snacks.
The food in the hotel was lovely lots of variety somthing for everyone. There is a spa but I didn't use this. There is an on site shop that sold toys souvenirs alcohol soft drinks and snacks. There is one large pool this is open 10am to 6pm access to the pool is only at this time. There was a kettle and small kitchen area in our apartment but coffe and tea was not supplied. In the hotel there is a waterfall an avery and little pond areas with terrapins. The all inclusive band has a chip in which also opens your apartment door we had quite a few issues with this so we ended up being given a key card. You have to pay a €25 deposit for the band which is refunded to you once you check out and give back your band if you lose it they charge €25 for a replacement. You also have to give bank or credit card details so they can charge you for any damages or breakages that are your fault
Ghazaleh firozi
Didn’t have a good service.
They didn’t have slippers, toothpaste and even the safety box in rooms. Kettle was not also provided.
The swimming pool was not included and for all the things you have to pay an extra money.
They were insects in the rooms and the towels were not also enough.
The food quality was some days good but somedays bad it totally depends on your eating habits. The menu changes every day,
Coral Filer
Fantastic stay at Hotel Polynesia - hotel world resort! Great food and drink choices in the restaurant with appealing meal times which worked for us as group. Clean and tidy all around the resort! Big shout out to Marta animation team! She got us all involved and we had some great fun with the games! Very enjoyable! She deserves 5*s on her own!
My Booking
