Sandy Gibson
We had a lovely week stay the new white bungalows were very comfortable and nicely equipped.
We don’t really drink, so I can’t vouch for the cocktails or measurements should anyone be interested.
The staff at reception were very helpful, the buffet was nice and always well replenished.
There was a variety of food we never struggled to find something we enjoyed that includes two very fussy children.
The staff in the buffet work hard, they are all very lovely but one staff member called Eloy stood out the most he gave us some lovely ideas of places to visit he was always smiling asking us how our day was he was lovely to the children which I feel goes a long way a happy person on your holiday makes you feel relaxed and welcome as you should.
We had great weather in April it was 25+ from speaking to staff it’s always nice and hot through what is winter in England.
The hotel surroundings were well maintained everything was very clean. One pool was heated and the other not.
The heated pool did require some refurbishment but it didn’t affect anyone using it. I think some reviews are unfair.
The splash park is pretty cool for small children no older than 6 yrs I would say. Plenty of sun beds, free ping pong but other games pool and air hockey was a euro.
The entertainment was good if you enjoy that sort of thing mini disco , acts and singers it all finished by 11pm as does the bar which is a good thing as the site is small again that’s what we liked it wasn’t big and it didn’t feel over run.
The beach and shops are all a short walk but taxi are super cheap too, most taxis were 8 euros even to the water park.
It’s defo worth a visit would 100% do another stay.
wayne short
First time I have been here. The site is lovely, clean and the staff are very friendly. Food is lovely. I must admit, what a legend Miguel, the best bar person in Gran Canaria.
I must say, the Annination team are absolutely amazing, all of them, expecially Nacho, Paula and Grimi. I would definitely return.
Lehel Simó
I stayed at this hotel in Maspalomas for a week, and overall I had a pleasant experience. The location is excellent, the staff are very friendly, and the surrounding area is beautiful. I especially loved that as soon as you step out of the bungalow, you’re already surrounded by a lovely environment.
We stayed in an older, not yet renovated bungalow. It definitely needs an update, but it was spacious and served its purpose, and we were aware of its condition beforehand. Daily cleaning could be more precise, though.
We visited during Pride, and it would be great if the hotel could consider extending breakfast hours to at least 11:30 to better meet guests’ needs during this period. At dinner, I didn’t like that we had to pay for water. In my opinion, water should be included in the price when staying on half board. When I asked, I was told tap water wasn’t drinkable, yet there was a water dispenser available, and tap water on the island is drinkable. When I filled my glass from the dispenser, they wanted to charge me for tap water, which didn’t make sense.
The dessert selection at dinner could also be more varied; everything tasted overly sweet and inexpensive, which doesn’t really match a 4-star standard. Additionally, we encountered cockroaches in the bathroom on a few nights, so more frequent pest control would be appreciated.
If the hotel manages to improve these few points, I would be happy to stay here again in the future.
Jacqueline Sullivan
Husband and I had a great time at Miraflor suites, adults section. 18th till 27th December, celebrated my husbands 65th on 22nd and bar staff gave us complimentary bottle of wine and chocolates. Staff are polite and friendly and so are cleaning staff, room was spotless. We had the suites with the swimming pool. We were breakfast only so can't comment on evening meals. Plenty restaurants at Yumbo centre. Yes we will be back in the future.
Вікторія Балака
We had a wonderful stay at this hotel and truly enjoyed our holiday.
The bungalows were very clean, with daily housekeeping and fresh towels changed every day. The hotel territory is also extremely well maintained — very clean, lots of greenery everywhere, and many relaxing areas with sun loungers.
There is a nice children’s playground with sand, which was great for kids. The staff were friendly, professional, and clearly knew their job — everything was well organised and smooth.
The food was varied and delicious, with something for every taste, so everyone can easily find dishes they enjoy. The animators did a great job entertaining the children and keeping them engaged.
One big advantage was the heated swimming pool. We stayed in December and were lucky with the weather — during the day it was around 27–28°C, but in the evening it became cooler at the beach, so we happily spent more time swimming in the heated pool at the hotel.
Overall, we were very satisfied with our stay and would definitely recommend this hotel.
