Mel
I had a lovely stay! My suitcase broke on the first day, but the staff were very polite and kindly repaired it for me. The room was clean, and the pool was great. The location was perfect, close to the beach and the center of Puerto del Carmen. There is also a little spa (free to use) (only one sauna and steam bath). The massage was also truly amazing and highly recommended! Prices start around 50-60 euros, but it's definitely worth it.
Emilia Turner
Very nice hotel, great location! Very professional service throughout our stay. We stayed on AI, breakfast was very good. We never stayed for lunch and there were not much choices there, and dinner may get repetitive, which was not a big issue as many nice restaurants in the area. The evening entertainment was nothing special, was ok, but we would normally go out instead. Having said that, the hotel and it's staff were superb and a big thank you to everyone, you definitely made our stay that bit more special 😊
Dario Luterbach
We enjoyed parts of the hotel, such as the pool and the rooms. Unfortunately, we had several disappointing experiences during our stay. Some bar staff were unfriendly and unprofessional – one even rolled his eyes and told us to move because we were “in his way”when trying to order drinks at the bar. The drinks were poor in quality, including warm prosecco and some of the worst cocktails we’ve ever tasted. We also waited a long time for cold, unsalted fries. Sadly the breakfast buffet was underwhelming too – especially the juices from the machines and the coffee, which were barely drinkable.
We sent an email to the hotel with our feedback but never received a response.
Disappointing overall for a 4-star hotel. We wouldn‘t return.
pawel kolodziejczyk
A Memorable Stay at Hipotels La Geria!
I recently had the pleasure of staying at Hipotels La Geria and I must say, it was an unforgettable experience from start to finish. The hotel is beautifully maintained with lush gardens, a pristine pool area, and a prime location just steps from the beach.
The staff were incredibly friendly and welcoming, always going out of their way to make sure we were comfortable and happy throughout our stay. The rooms were clean, spacious, and well-equipped, offering everything we needed for a relaxing holiday.
One of the absolute highlights of our trip was the Stardust Show. It was an outstanding performance—truly top-tier entertainment! The talent, energy, and production quality were phenomenal and kept the entire audience captivated from beginning to end. It was a perfect evening filled with music, laughter, and joy.
The food at the hotel was also excellent, with a wide variety of options available every day, catering to different tastes and dietary needs.
Overall, Hipotels La Geria exceeded all our expectations. We left with wonderful memories and are already looking forward to returning. Highly recommended for anyone looking for a fantastic getaway!
Derek Cooney
Enjoyed a really relaxing and memorable stay at the end of June.
Really impressed by the staff throughout the hotel from the moment we arrived till we left a week later. Highlighted a small issue with a light fixture in our room and it was dealt with the following morning without any fuss.
Stayed B&B and really enjoyed the choices available. Had lunch from the poolside snack bar on one of the days which was ok.
Hotel and pool area was immaculately clean and apart from one day was able to secure a pair of sun loungers relatively easily. Pool temperature was perfect in the warm days we were there and only mention this as it was a concern before going.
Room wasn’t huge but that’s what I booked and to be fair it’s there for sleeping and a relax after a day in the sun. The bottle of water in the minibar fridge in the room was welcome on arrival.
The entertainment provided looked to be good craic for the short times we were about in the evening.
It’s a great location if you’re a fan of the beach and it’s just across the road. It is about 2
Miles from the main strip but that’s not a massive issue if you’re looking for a quiet location and to be fair it’s only €6 in a taxi!
Overall a really pleasant stay and credit to the staff on-site.
My Booking
