Sloane Herring
Amazing stay at the Hilton Hawaiian Village. My husband and I celebrated our 4 year wedding anniversary at this location and were not disappointed. This hotel was in a great location and had a lot to offer on the property. There were multiple pools, activity classes, beach access, restaurants, and shopping. We stayed in the rainbow tower with a view of Diamond Head. The room was not anything fancy but had AMAZING views! We were also able to see the Friday night fireworks from our balcony which was awesome! The check-in lines can be long but the staff did an awesome job at keeping it moving. I would recommend this hotel and would stay at this location again!
brian stuckey
Rainbow Tower: We arrived at the hotel and although initial impressions were great, once we got to the check in counter there were red flags. We were offered an "Upgrade" and the price for the upgrade would have led us to believe it would be amazing! Not the case. It was sold as an ocean view, it was a view of another building and the ocean was visible if you nearly fell off the balcony to look for it. The room and tower itself would give you the impression, again...it was an "upgrade", that it would be updated and luxury. It was not. The room was nothing like what I would expect from a Hilton property, more like a motel 6. The room for the other half of our traveling party did not even have paper for the toilet or soap! It was a very loud room with noise going off throughout the night. Even with the balcony door closed, we could hear nearly everything going on outside. Overall the room was a waste of money, and felt more like a scam to fill rooms and collect more money. I advise not to do it. The resort in general was a bit disappointing in the sense that the cost to eat at the resort is not friendly to a budget. The shops have weird hours, and the business owners of said shops are really not as friendly when you are browsing. If they really wanted to separate me from my money, they should learn to be a bit less grumpy and act as though I am not an inconvenience just because I walked in. The resort is absolutely overrun with pigeons. This is not really a negative for me as they were more entertaining than the resort itself. Let's talk about the parking. You should expect to pay $70 a day to park the car you rented to experience the island. yes...$70 a day. You can not avoid it as there is ZERO parking anywhere that is not controlled and priced. The front desk will hassle you when you have issues with your room, they will try HARD to sell you on the extras and overall this will end up being a stay that costs you way more than planned. Not worth it. I will NEVER stay at this location or recommend this property to my friends and clients. The only real positive I can say is this: the accessibility to the beach is top notch. Still not worth what was paid. Beware of added costs to your trip like resort fees, parking, scam upgrades, and a staff that was friendly only when they are trying to upsell. I would have given less stars, however the beach location was decent. Save your money and drive to the North Shore and see a beach that is not riddled with side hustle and crowds.
matthew trujillo
Great place for a vacation. You can take the family or just enjoy some time as a couple. Lots to do and the shopping is great in the village. Close to everything in town too. The beach is right outside and there's plenty of room. The staff was very friendly and definitely put you in the Aloha spirit from check-in. Clean and gorgeous. Can't wait to go back.
Sarah Russo
Great family vacation spot! I've never gone during the busy season, but I'm guessing the crowds get bad as even in off season there's quite a few people. Rooms are nice, clean, very fast service, friendly staff, and of course no end of fun things to do. Keep in mind prices in the Hilton Village are higher than the surrounding area and restaurants fill up fast. Absolutely gorgeous beach, fun well maintained pools, and fantastic lagoon. Convenient, comfortable, fun, and safe. All of the kids and adults had a great time. I think it's a great first time trip to Hawaii spot or for events. Keep in mind there are no lifeguards.
Victoria Bomberry
Grand Islander: The guest service was incredible. Facility is well maintained - very clean. Lots of shopping on ground level - don't worry if you forget anything!
Beach is beautiful and easily accessible. Lots of restaurants and activities are within waking distance. Several tour buses stop in/near the resort. Car rental located on site to explore the island.
Bathtub was rather high, which makes it challenging for young and elderly to get in.
Wish there were more activities on site included for all ages but especially teens.
Will definitely be our first choice when we return! Recommend!
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