Jennifer Travels
We had a wonderful stay at the Hilton! From check in to check out the front desk staff was amazing. We are Diamond Members and we received an upgrade to an ocean front room in the Rainbow tower and it was absolutely spectacular. It took my breath away and provided the most magical view of the ocean and the Friday night fireworks. The resort has lots of shops and restaurants and several beautiful pools. Even the hair and body products in the room were high level! A fantastic escape at this property.
Kevin Johal
We upgraded to a room in the Rainbow Tower specifically for the view, and it did not disappoint. The room had a beautiful view of Waikiki Beach, and we were able to watch the Friday night fireworks directly from our balcony, which was a great experience.
The location of the resort is excellent. It is very close to the beach, with easy access to the pool area, and centrally located near many shops and restaurants in Waikiki. The staff throughout the property were pleasant and helpful, and despite the size of the resort, noise levels were minimal.
The room itself was decent but showed some minor wear. The bathroom doorknob was coming apart, which suggested that some maintenance could be improved. The room otherwise appeared somewhat dated, despite recent renovations.
Food options within the resort were somewhat limited, and the quality was average overall.
Overall, it’s a well-located resort with great views and convenient beach access, though the rooms and food could use some improvement.
Michael Johnson
The experience was great everywhere we went. I used points and a free stay as a Hilton Diamond member, and we were upgraded to a high room in the Rainbow Tower with ocean views. The rooms were not connected (we were told they would be) so that was the only downfall, but they were at least right next to each other. The staff were all very friendly, the food/drinks were good, and we didn't need to go anywhere outside of the resort for anything. Loved the onsite ABC store for all of our needs at great prices! We would definitely stay here again.
Yujia Z.
This was already my second stay here, and it was just as comfortable as the first time.
🌈 I highly recommend staying at the Rainbow Tower. The ocean view is absolutely stunning and truly gives you that perfect Hawaii vacation feeling
🛏 Room
The room feels newly renovated. The bed, pillows, and comforter were all very comfortable, and I slept really well
🍽 Food
There are many restaurants and bars inside the resort. I recommend Bali Oceanfront for breakfast. Great view and good Benedict
🛍 Shopping
Everything from luxury brands to local shops is available within the resort
📍 Location
The resort has direct access to Waikiki Beach, which is super convenient
🤝 Service
Overall service was good and the experience was very pleasant.
Debra Blaszak
Please learn from my mistake and do not book here. You can do better. We were assigned in the diamond tower (you don't get to pick but if they tell you it's this tower, do not book there). This was close to $400 a night and was a motel 6 inside. The hidden fees are nuts. In addition, we had construction taking place right next to us and from exactly 9am to 4pm was drilling and dust. I complained about it and was supposedly given a $150 credit for my trouble, but the hallway was packed with families and I couldn't help but think can any of their kids take a nap? How can they justify putting people next to a construction site? It's just poor taste and greed. The drain in the bathroom slowly drained so you had to watch how much water you were using so you didn't flood the floors below you. The beds were uncomfortable. There was blood on our balcony from the last guest. But the worst part was the lack of air conditioning. We were sun burned and very hot but could not even turn it on--it's like a fake thermostat and when we called to complain it came on and "worked" for 1-2 minutes and stayed off all night.
Other people have complained about the elevator.. it was excellent actually. The beach has fake sand--construction sand and you can't build with it, and it contains rocks, so not comfortable to walk on or sit on. Other people have remarked about homeless people on the beach. it was true and uncomfortable. For a resort it should have been patrolled. But maybe that's permitted, not sure.
I'd advise the owner to turn it into apartments.
If I booked again, I'd book at the Japanese pods.
