lili mocanu
Very disappointed about the hotel and the staff. The staff very rude with us, big lier and the manager doesn’t have any respect for the customers, shouting and threatening us she will get us out. She doesn’t listen when we try to talk , also the food was so limited and very salty and no taste and even we can’t t stay all together at table at meal time. I not recommend at all this hotel. The only one who was very nice with us and smiling and try to help us was George from the reception, he is a model of a staff.
Xavy Wright
To the owner - why are you lying?
I stayed here with family about 3 weeks ago. The hotel itself is nice, especially the reception area. The room was an OK size but the bed was so hard it almost felt like I was sleeping on the floor.
The breakfast was the same thing everyday and not much variety, the dinners were different every night, we stayed 1 week and I only enjoyed about 2 dinners. However Anastasia was so lovely, helpful and polite. The dinner host was always moody and she wasn't very nice you could tell she didn't want to be there.
Giorgo was so sweet and also very polite, we bonded over X-men, he is the best front of house in the hotel.
The bar man Christopher was the rudest, angriest person I've ever met working in hospitality. I've been to quite a few countries and I have never experienced such an a-hole as him, he is the epitome of rude and arrogant!! He is everything you should not be in his line of work.
The day manager is condescending and allows her staff to shout at her infront of guests which is very unprofessional. Some of them lie and she sides with them without finding out what happened first. It's such a shame a handful of people can be so vile and bring the hotel down.
There is not much to do near the hotel at all, I'd recommend renting a car because the bus is soooo long and always late and you will get to see more.
Magda Magda
The hotel itself is quite good, dinners are different every day, tasty, breakfasts are the same every day and you can see that they are prepared for guests from England. Hotel service is one big drama! Very rude and unhelpful, they pick on everything, you can't have your own drink at the pool, they pay attention in a very unpleasant way. When we asked for glasses to drink a drink in the room, there was a huge problem, we got plastic, moldy cups. The wind blew our things on the grass in front of the hotel, when we wanted to go get them, the staff yelled at us, and they also did not offer any help on how we can get there. The only nice person in the hotel is the cook, a really nice man. Bans and nothing else. The only nice people were the gentleman at the reception, the lady collecting the plates in the canteen and the cook. The older bartender and probably the manager, an old lady with glasses, could only pay attention and shout. Very rude people. The hotel is focused only on money, certainly not on the well-being of guests and their pleasant stay in the hotel. You have to pay extra for everything, a towel for a deckchair, air conditioning, drinking with dinner, absurd! It is best to treat the hotel as an exhibition in a museum, do not touch anything, just sit in the room. Everything must be under the ruler and commands of the old lady from the service To sum up, some people can drink their drink by the pool and the attention is not paid to them, others can not drink their drink, because immediately the staff shouts at them. The people who work here are very messy and rude. The only place you can drink your own drink is in your room. The hotel disappointed me a lot.
Vane Vanessa
I start to speak from the fact that I have booked a superior double room and they sent us to another hotel across the street to sleep all four nights without even listening to our disappoint.. then I have to add that we didn’t liked the breakfast that much because there wasn’t so many choice. Plus, the hotel was pretty far from the center and all the most beautiful places of the Island.
Michal Šlesinger
Ok, so here is your super honest detailed review you were looking for.
I start with stating that we stayed in deluxe room - the upgraded one. It was super clean, balcony was clean, spacey and with a nice view overlooking pool area. There is enough storing space for your stuff and it's quiet, but the bathroom was just crazy. After every shower we had to dry up the floor cause there are no doors between shower and rest of the bathroom. Also the glass walls around a room where the toilet is placed isn't very lucky idea. Don't have to tell ya that EVERYTHING is audible through it.
Another thing I'm really unable to comprehend is lacking a wifi signal in the rooms. Cmon guys, it's 2023. There is barely any mobile signal in the whole hotel area, you should really focus on making this better. Yes, somebody have to work, for example, even on the holidays. Or just want to watch a movie or whatever, because room TV is absolutely useless with only one channel in miserable quality. Or people just want to plan their trips while relaxing in their room. GET THE WIFI WORKS PLEASE GUYS!
OK, so it was the room. I might add that there is a fee for AIR CONDITIONING - 8 euros per day, which I find absolutely RIDICULOUS in a place where the heat doesn't drop below 29 degrees during night. But we knew about it in advance so can't really complain. You also have to pay 2 euros for luggage storage before check-in / after checkout if you waiting for your airport transport. The whole lobby area is barely 3 stars, but is nice, slightly air-conditioned. Lobby toilets were nice, despite most of bowls didn't work during our stay. Please, get rid of the fines list. It doesn't really feel very good, are we in school or on vacation?
Pool area - is wonderful! Really. Enough of sunbeds for everyone all the time. Great water. Pool us excellent for a little swim as well for just relaxing in shallower parts. Plenty of benches at the trees where you can have a lunch, drink, read a book and stay out of sun for a while. Only minus is constant music blasting from the bar starting at 11am. It's really annoying and loud. We were told that this is standart and people want it during our chat with bartender Chris, but we actually heard almost everyone complaining about it, and maybe it's one of the reasons why people rather stayed at the beach on a day time.
I can't rate food as we only had breakfasts, but they were fine. Yes, "juice" mixed with tapped water isn't really 3 stars and one would appreciate some kind of plant based milk, but I would say there were vegan / vegetarian options all the day and some stuff varied at least every few days. The bar service is AWESOME. All the bad reviews about it are from past when hotel did all inclusives, which must have been unbearable for the stuff with such limited space. Chris, the main bartender, is really man on right place. His drinks were pure fantasy, worth every cent. I heavily recommend you to try his signature stuff.
Simply best part of the hotel is handsome long haired guy at the reception, I believe Giorgis. Always nice, patient and kind. I cannot say it about hotel manager.
In overall, does the hotel deserve 5 stars? No, there's a lot to work on. So why do I give 5 stars? Because I don't think it deserves the current rating 3,7. We had a good time, really enjoyed sour stay despite all the negative things I mentioned above. Because you can always go and point out bad stuff, it's easier to complain than praise.
Hotel owners should think about getting maybe some fitness, because Theologos is really small village without any service of this kind.
My Booking
