Nabila yasmine Khan
Amazing place and located nicely about 10mins by car to medina bazar and marina...and lots of small cafes around and also local spot. The staff are super friendly that you just want to go back. Amazing service and food was better than most restaurants, and freshly made daily. Love it and will be back. Thank you sonia, abdulmajid, ravel, siri and everyone. The place is big and has a beach 5 mins walk but there is a shuttle service that takes you daily to the beach as well, we used the spa and Fafou does an amazing massage. Indoor and outdoor swimming pools and the national sports teams stayed here too whilst we were there. Rooms are abit outdated but the people make up for it x
Djamel Bouseida
Thanks for your kindness for you professionalism for everything, my experience was super good the staff is very kind and also the girls in the reception we arrived at 10 AM they gave a room to my mum earlier because she was very tired. Also they did a surprise to my mum at dinner and they celebrated of her birthday and offered her a cake 🍰🎂.
The restaurant was variated the food was delicious.
We enjoyed in the swimming pool.
Even the type of customers there was very good.
When I saw the comments I was afraid because they were very critical but I changed my opinion completely so don't read the comments and live your one experience.
M Haidari
This hotel was not my first choice, but I had no option after my agency cancelled my other bookings. On arrival, reception was welcoming and gave us our room quickly, which I appreciated. The rooms have a nice Tunisian style, but they badly need attention: stained floors, old taps and showers, missing basics like slippers, coffee facilities, and even a second glass in a double room. Housekeeping staff were kind but under-equipped, with stained sheets and towels sometimes being reused rather than replaced.
The entertainment and activities, especially for kids, were excellent, and the food was varied and tasty, though repetitive from day to day. Drinks, however, were a huge letdown squash like soft drinks, broken machines, tiny cups, and almost no non-alcoholic options. Service felt careless, with staff ignoring spills and presentation, and plastic cups were littered across the beach and sea. Music also went on until 1 a.m. on some nights, making it hard to sleep.
The on-site money exchange was useless, almost never had cash to exchange, always would say come back later, the shop in hotel overpriced, and overall, the hotel failed in too many areas to be considered a true 4-star. With improvements it could be great, but as it is, I wouldn’t stay again.
Lillie Jaimie
Was a terrible hotel was extremely dirty and not the place you want to be staying especially with children. The food was inedible having a bug cooked into a desert and having the same food most days along with feeling sick because of it. I would highly not recommend coming to this hotel.
Gettz
We can always judge and find negativity even in the luxuries hotel, however that Hotel is not bad as described in most reviews.
All the staff was very polite, welcoming and very helpful from day one, porter, receptionists, cleaners, bartenders and waiters, and huge admirations to all chefs. No matter what time of the day was it the staff was very polite and helpful.
Nice food and drinks. As all-inclusive always find very good food and drink. Eating as much as you can have. Again will repeat myself very good chefs.
And last, for first time visiting Tunisia, Hammamet, Hammamet Garden definitely coming back and will recommend.
