Michelle Hatton
Great holiday. Lovely place to stay. Very clean. Lovely swimming pool but everyone there early putting their towels out, and not sitting there for a good while 🙄 staff were very helpful with anything you needed. Spa was wonderful. No smoking apart from certain areas. Close to the main strip and bus ride away from the sand dunes. All in all lovely place to stay ♥️
Enda Murphy
**Regarding the response below, let's be very clear: No, you didn't live up to my expectations at all!**
I was really looking forward to H10 Ocean Dreams having read the reviews — but after booking 3 rooms for an (adult) family stay, I'm not sure I'd return.
I booked a Junior Suite for myself, thinking it would be the top category. Turns out, these suites are sitting at the outer edges of the building, two rows back from the pool, and some have views of (and noise from)… streets and roads. Not exactly the dream experience I imagined. I mentioned this to the PR manager, who was polite enough but retreated into policy-based arguments and giving the guest the feeling that they were to blame instead of going the extra mile to make things better. This isn't the way to win loyalty.
About the rooms: My mother’s supposedly “lower-tier” Deluxe Room with Balinese Bed was brighter, better located nearer the pool, and frankly, I regretted not having booked this room for myself. But it wasn't possible to downgrade because the hotel was full during the first two days and they couldn't or wouldn't do it for the remaining days because of their "policies", etc. Lesson for others: don't be fooled into choosing the suite thinking it's going to be the best option.
The food was another bone of contention. The à la carte dinners weren’t exciting and main course portions were small. The lamb was good. The salmon poor. Meanwhile the dinner starter buffet quickly became bland and repetitive. I've stayed in other H10s before whose buffets had far superior selections. On the bright side, the welcome glass of cava at dinner was a nice touch.
A couple of other things weren't good. The spa's stream room is out of action and wasn't repaired during the stay. Hardly anyone is using the spa anyway because you have to pay 5 euros for it unless you're in the suites or deluxe rooms.. another example of the hotel's penny-pinching policies but if I'd paid 5 euros for the spa with part of it not operating I might not have been too happy.
Finally, just when I thought we’d seen enough, my mother spotted two cockroaches in her bathroom one evening. Definitely not part of the dream but she was given a spray to zap any other unwelcome guests.
The location in Corralejo is decent and parking is easy, but for the price and especially the service tone (except for the receptionist Lara, by the way, who was excellent - give her a promotion!), I’d look elsewhere next time.
Robert Douglas
We had such a great holiday here. The staff were so friendly and would do anything to make our stay the best stay. The hotel was clean and tidy and very relaxing which my wife and myself were needing. On that note we also got a few massages which were absolutely fantastic. We plan on coming back next November.
L D
Fantastic hotel, staff are all very helpful and attentive. Spa staff are phenomenal, treatments are very good quality. Food is also very good. The hotel is modern and spotlessly clean. Some parts of the room let it down a bit, could do with a freshen up but all in all a very good hotel.
Gordon Latto
First time we have been to Fuerteventura and to H10.
I will be highly recommending them.
As an adults only hotel it provided peaceful relaxation with all staff being polite and helpful throughout our weeks stay.
Every area is spotlessly clean and maintained to a high standard.
No rush for sunbeds as there are sufficient with extra Habanna beds.
The gym, if you want it, is also well equipped for all types of exercise.
The animation team were all very friendly and daily events were relaxing and unobtrusive
My Booking
