Christopher KB
Stayed at this resort recently and overall had a good experience. The rooms are comfortable but definitely in need of refurbishment—they could use a refresh. Housekeeping is excellent, keeping everything clean and well-stocked.
The food is outstanding—plenty of variety, always fresh, and far better than what you usually find in holiday resorts. Easily 5 stars for the food alone.
Staff are friendly and helpful, especially the ladies at reception who are lovely and professional. Unfortunately, the male reception staff could be more attentive—they sometimes act more like owners than employees.
One downside: no proper facilities for late check-out. If your flight is at night, there’s nowhere to shower or rest, which is a big letdown.
This place is perfect for families—lots of kids running around, playing, and making noise. If you’re after peace and quiet, this isn’t the place. But if you’re looking for a fun, family-oriented holiday, it’s a great choice.
J T
Great hotel with very nice staff the are working hard to make it for you a great holiday. The beach and swimming pools are very nice and clean. The eating is really great there is so much to choose unbelievable. The drinks and specially the cocktails are so good made that you can order them all day. The rooms are not really special but everything what you need is there the can update 1 time the bathroom because that's look really old and not nice! It's a small hotel with 150 rooms so it's not too much people what we liked really much. We gonna go back there for sure no doubt about that.
Anonymous Me
The only good thing were the waiting personnel, otherwise no. There was music until 11pm one night that I couldn’t fall asleep until very late, our room had little privacy as it faced the pool where I saw many people staring in to us, and the front desk ladies with the blonde one and brown hair one? Oh god. Don’t bother with them, they looked bored out of their minds when they were speaking to us - often feeling that us Brits don’t belong or something, this felt targeted and almost racist. They couldn’t offer us a late checkout past 12pm, and yet check in is at 3 for new arriving guests. I’ve never had this, they couldn’t accommodate us as our taxi was 2.30 for a 5.35 flight, and this is supposed to be a 4* hotel. Disappointed, to say the least.
Amalia Cojocaru
We had an absolutely wonderful stay at Grecotel Meli Palace! Everything was perfect – from the beautiful surroundings and well-kept gardens to the top-notch service and incredibly friendly staff.
The food was delicious and varied every day, with something for every taste. Our room was clean, comfortable, and tastefully decorated. The private beach was peaceful and perfect for relaxing.
What stood out the most was the attention to detail and the warm, welcoming atmosphere. We truly felt pampered throughout our entire stay.
We will definitely come back and highly recommend Grecotel Meli Palace to anyone looking for a high-quality, relaxing vacation in Crete.
Thank you, Grecotel Meli Palace, for an unforgettable experience!
miriam sohoreanu
Overall, the hotel is superb. It is clean, the food is excellent, the view is amazing, and there are nice bars and a beautiful pool.
However, we noticed two small downsides: the rooms are a bit old compared to the rest of the hotel, but they are very clean, which definitely adds value.
The second issue is that the beach has quite a lot of seaweed, which I believe could be resolved by cleaning it regularly — that would also improve the smell.
That said, there’s an extraordinary beach with fine sand just a 15-minute walk away!
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