Eleanor Harvey
Amazing!! A perfect distance from the beach areas, a shuttle bus straight to siam park, a taxi rank literally down the road, the room cleaners are amazing, lovely people, the people at the front desk are wonderful and extremely helpful, the views from the rooms are amazing!! (I was on the top row of rooms for reference)
The food is great, as a picky eater there is definitely something for everyone. all of the staff are great, the hotel is always clean, if there is any issues, the staff are on it (our hairdryer wasn't working and it got fixed by the time we were back from siam park)
The pool is great, the activities are fun, especially for little children, it's an amazing family friendly resort and I'd gladly go back, I didn't want to leave!
It's also very accessible, there is ramps and rooms for disabled people.
I also forgot to mention there is sellers pretty much every day, there was a jewellery stall, clay figures, engraved things you can get customised, clothes and some other things like that!
TJE T
What a gem of a hotel, staff are fantastic, rooms are spacious with everything you need. Including all the amenities to cook yourself, if you need. The hotel grounds are lovely, pools are heated and the entertainment staff some of the best if not the best we have come across.
Food is great, there isn’t a massive selection but what is there is plentiful and always cooked in front of you. There are better all inclusive food options, but we grew to enjoy it, fresh fruit and bread with always a few protein options.
There is serve serve dorada larger, wines, Prosecco, fruit juices, fizzy drinks and coffee all day with a snack bar (chips, sandwiches, fruit and burgers etc)
Location is a mile from both centres, taxis take 5 minutes to the centre(s) and cost about €8 each way.
Would recommend all inclusive as drinks are quite pricey if not, that said, onsite shop with all you need
100% for the price we paid h
pepinha1979
Stayed for 5 night BB.Its a nice family orientated place.Rooms are very well appointed and clean.Its a solid 4 star hotel indeed.Staff very friendly and any issue is being sorted asap.A big plus was the heated pools.No issues finding a sunlounger,but its feb.
Cant comment on food as we were BB only.Breakfast the usual cooked/cold/pastry selection.
Location is indeed up on a steep hill,20 min walk downhill to beach/ restaurant area.A taxi back will cost u around 8-10 euro.
Overall was a pleasent experience at Gran Oasis Resort.
kelly burchybear
Great location, 20/30 min walk to Los cristianos and playa las americas if you want to go to beach etc. Get taxi back though, steep walk back. Taxi average 6-7euros.
Shop in Resort, plus a little one 5 mins down the road.
Wonderful staff.
Yummy food, variety on offer.
Lovely clean pools
Apartments are a good size, air con, kettle, fridge freezer, balcony furniture.
Could do with a touch of paint, mastic etc, just general wear and tear.
Beds are comfy, housekeeping everyday if you wish, pool towels provided as well as bathroom towels and tea towel.
Filtered water refill stations dotted around resort. Safe to use and drink, asked Jet2 rep, and they clarified this.
Family friendly resort.
Well kept planters and shrubbery.
Colin Smith
Where to start?
1st of all we went all inclusive for 2 weeks in January with no children.
The hotel is lovely, the staff are nice and the rooms are good.
The issues.
The rooms were so loud!! Ridiculously loud!! I couldn’t get over how loud! you could here kids running up and down, conversations being had and EVERY morning come 8-9am when you’re trying to have a lay in, the cleaners cleaning the neighbours room by moving/dragging every piece of furniture which was as if it was in the same room as you. EVERY MORNING for about an hour!!
The food was constantly warm, never hot! Food was poor to ok! We ended up going out for dinner half the time because I couldn’t stomach more warm food.
The food court is tiny! It’s a large hotel and in the height of the holiday seasons this would be a nightmare!
The all inclusive drinks are only severed till 11pm despite the bar closing at midnight, so you would have to pay from 11pm to midnight. The drinks available are all non branded drinks. Even Smirnoff vodka was deemed a premium drink which was chargeable, and a lot of cocktails are also an additional cost.
The pool and area is nice and clean but again it’s quite small and this could be a real pain in the height of holiday season.
**warning**
The hotel is on top of a very steep hill, only a €5 taxi ride and the hotel is not great for anyone with mobility issues. For example, our room was about 50 steps up to get to our door, there’s a longer incline route for wheelchairs but it would not be easy unless you were staying on or near the ground floor.
I probably wouldn’t go back even for self catering as the rooms were just so noisy. I would say this was a 3.5* not 4