Mark Feva
First time staying here. Great location.
Rooms were very good. Staff are fantastic. Special mention to the snack bar member Carla who was great.
My son was poorly one night as well and the night staff member (didn't catch his name) couldn't do enough. So helpful.
Definitely recommend this hotel.
We would visit again.
Chris Long
Thought hotel was 3 star at best.
Location wasn't great at top of hill but taxis were reasonable.
Weather wasn't great but room never seemed to warm up.
Breakfast & lounge area were nice & the breakfast was good but not enough to tempt us back.
Not enough entertainment in resort for us most bars we saw were just drinking bars with sport on the television.
Did find some good restaurants which were good value for money .
Spent most nights in the Dubliner bar which was great.
Megumi Yamakawa
My partner and I stayed here for 10 nights and left a couple of days ago. It was OK at best. I'm not entirely sure how this hotel is rated 4 stars, maybe 3 stars would be more fitting. The breakfast was OK, and we got extremely bored after eating breakfast 3 times as the only warm meals that were available were a Full English breakfast, omelettes, and pancakes. I would've thought that they would switch things up now and then, but this didn't happen. I've been to a few 4 star hotels that have provided a variety of good quality warm breakfast options in rotation so that you get something different everyday, shame this hotel wasn't one of them.
The room service was great, the cleaners were lovely and came everyday (apart from Wednesdays). However, on two of the days, I came home to bedsheets with small drops of blood stains on it which was grim. Also, I keep my eye mask on the bed and during our stay when our bedsheets had been changed, I couldn't find it at night time - I assume that it was accidentally taken away with the old bedsheets. I looked everywhere again on our last day when we were packing and still couldn't find it. Obviously, this is just an eye mask so I'm not too bothered about it, but the reason why I am mentioning this is because it would have been a lot worse if there was anything more valuable on the bed.
During our holiday, my partner got food poisoning and I got heat stroke so we were stuck in our hotel room for a few days. We wanted to watch the TV to keep us entertained. Unfortunately, we were unable to watch anything on the TV apart from the cable channels, even though the TV had the options to select Netflix / YouTube / Amazon Prime. I rung reception to ask about this and they said that "there isn't enough WiFi" for this. If anything, I wasn't too surprised about this, as the WiFi was extremely weak in our room, so we just used 5G our entire stay. I am quite disappointed with this, as I thought that surely being able to watch Netflix and having stable WiFi connection should be the absolute minimum standard to a 4 star hotel. Even 3 star hotels would provide you strong and stable WiFi.
Other than this, we really liked the room and the outside terrace. We liked that the reception sell 5L water bottles for €1.50. It saved us from having to walk to a supermarket and carrying heavy bottles of water back. Although I must say that these 5L water bottles aren't advertised really well!
Overall I don't think we will be returning this to the hotel. If I had known that there would be quite a few issues (breakfast, TV, Wifi), I wouldn't have booked this hotel in the first place. It's a shame as we really liked the room itself.
David Jennings
First impressions was fairly good , the apartment was fairly modern an clean. Downside of the room was the headboard of the bed was against the window and light coming through the bottom of the bedroom curtains at first light, had to adhoc place items accordingly to prevent to much light coming in too early Disappointed that it was €2:5 euro a day to hire the safe in your room , as a 4 star I felt it should be free . The cleaning teams work really hard and are very pleasant like all the staff in the hotel . The breakfast was typical cold and cooked options and suppose there is something for everyone , a downside was there was no water available. With half board it was disappointing that there was no option to swap evening meal for afternoon meal. The food was okay but not as good as some 3 star hotels I’ve been in but acceptable , although I thought at times food could have been hotter The pool was FREEZING and as a 4 star I would have expected a heated pool . The hotel was a 1km from the main strip but a nice walk and taxi back for €3:50-4:00 . Entertainment , well it appeared that there wasn’t anything that would have kept us there in the evening . Another downside was the transfer bus does not drop you off at the hotel but approx 100 m away and on pick up . Nice place but proximity from the main thoroughfare of PDC sea front is a bit too far out in my opinion, but would suit others
Becky Allatt
This part of Lanzarote is very hilly, the hotel is up quite a steep hill from the seafront a taxi is around €3.80.
The hotel itself I couldn't fault it, it's clean with spacious rooms. (2 double bedrooms and a sofa bed if needed).
The pool area is lovely with plenty of sunbeds and loungers available.
The food was as it should be, a nice buffet breakfast. With hot and continental options, coffee and juices included.
We also paid for an evening meal package which again had lots of choices. The staff are friendly and helpful.
***CASHLESS BAR***
All the bars in the hotel are CASHLESS, You can open a tab and pay in cash at reception.
You can hire pool towels for €10 each which is returned when the towels are returned.
I would definitely stay here again.
My Booking
