Gala Placidia

Cybilwillis 85

This was our first holiday abroad for 20 years and our first time In Benidorm. The hotel was faultless. We had a balcony room (406) over the pool which was encased in sun late afternoon and early evening. Walls are a little thin, but our sleep wasn’t affected by that. We were all inclusive and enjoyed all the meals each day. We did eat out a couple of times in the old town only because we wanted to try it out, no other reason. We went all inclusive and the drinks offered were absolutely fine, but can understand why people opt for premium package drinks. Didn’t use the snack facilities so cannot comment. Reading comments about the entertainment we just embraced what was on offer and some parts were really fun. If any grievances it was with other guests behaviour not the hotel, but we were in Benidorm after all!!! But most of all the staff were just amazing, especially the restaurant staff, we had good banter with them every day and it was very sad having to say our fair wells the night before we left. The housekeepers and bar staff also fantastic. I hope the Spanish translated message we left in the tip jar in the restaurant made sense to you all. Thank you for the memories 😘

charlotte vella

Rooms were spotless and spacious. Brilliant air con. The service by all the staff was amazing. Nothing was too much trouble. Melanie was a great entertainer getting everyone involved. Perfect location with a short walk to the strip but far enough that you can’t hear the strip at night time. Would 100% return.

Emma May Lawson

Lovely hotel and experience so far! My first time in Benidorm and it's great for a girls trip. Melanie in particular was especially great with the bingo! A whole lot of fun and such a lovely person. The guys at the bar although I didn't catch their names were fabulous too very jokey and fun!

wendy anderson

Good evening, I recently stayed at this hotel in February. I had a wonderful time and I really enjoyed the entertainment. I met the wonderful Andrea whilst there. She had me getting involved with the activities. She was brilliant and very friendly and also did a range of activities both day and night. The rooms were very clean and towels were replaced as and when we needed them. Also thank you so much on behalf of hubby as he received a bottle of bubbly and a few cakes for his 50th birthday. The only flaw I have is the fact there thet are no plug sockets on both sides of the bed. Hubby had managed to get the one beside the bed whereas I had to use the one on the opposite side of the room. Sadly the USB sockets on my side weren't working. Maybe you can put plug sockets on both sides of the bed. Really enjoyed the food aswell as was all inclusive so took full advantage and if the bar, although I was drinking soft drinks during day, which the bar staff got used to lol, but enjoyed the cocktails at night. Apart from that I loved the hotel, and I will be back in the future.

Colin Graham

Lovely hotel for a 3 star rated, rooms cleaned every day, we went at a quiet time, not sure how well the bars would cope when busy. But it was ok in May early June. We enjoyed the food, for this rating, One thing we did not appreciate was the head of the restaurant. On one occasion, we found smashed glass on the table after it had been cleaned, and they acted like it was our fault!! And we complained in English, but she was surprised when my partner then spoke in Spanish to complain. I would not let this experience put us off, booking this hotel again as it's located in a perfect position, out the way of the strip and only a 10 minute walk to all the nightlife with great pubs on the way.