K. B.
Definitely not a 5 star hotel! We had booked a superior double room. The three of us were put in a small double room with a foldable bed that broke down frequently. No sofa, no seating possibilities. The booked garden view was not there, we looked directly onto the opposite house wall and neighbouring terrace. No privacy whatsoever. The booked All Inclusive turned out to be all inclusive basic, so only cheap wine or beer included. To be able to have a cocktail or prosecco you would have to book an additional “All Inclusive Premium”. Food trays were not refilled after the first wave of customers, so half of the food would be gone if we did not arrive early. Tables were not prepared for the next customer so we usually had to run around finding knifes and forks in the cupboards ourself. The public toilets of the hotel are old and not really clean. The hotel beach is not at the hotel but 400 meters away and drinks there are not included either. And the gym is smelly, the equipment is either broken, rusty and/or sticky, has not been cleaned in ages. All in all more in the likes of a 3 star hotel. Definitely not worth 5 stars as they proclaim.
Petros Kardoulakis
A fantastic experience! The hotel staff are incredibly friendly, and that truly makes the difference. From the moment we arrived, they welcomed us warmly with smiles and great hospitality. The room was spotless, beautiful, and comfortable. The beach is located very close to the hotel. It is in a quiet area, ideal for families, relaxation, and peace. I highly recommend it without hesitation.
Ian “Latsy”
Third visit back to the Gaia Palace. Lovely stay yet again. Staff were absolutely amazing and very friendly throughout our visit. We stayed in a superior double room which was excellent. The beautiful sandy beach with bar and toilets is a short walk with free sun beds for Gaia Palace guests.Not much locally around if you like a walk round a resort but a bus or short taxi ride into either Mastichari or Marmari is easy enough.
Food was good and the Greek night was great entertainment with excellent traditional food. All inclusive drinks are only local but we knew this on booking. Great pools and beautiful settings. Overall good value and hopefully we will be returning next year.
Ka P
We had a wonderful stay! The staff were very friendly and welcoming, especially Mr. Nikos. The food was delicious and varied, with four different themed evenings. The hotel is beautiful and clean, with great pools and plenty of space – it never feels crowded. It’s not a huge, impersonal complex, but rather a charming place with low-rise buildings, nice rooms, and a lovely garden full of plants all around. Everything was beautifully maintained. Warm greetings from Klaudia from Poland and special regards to the funny bartenders!
irene schuermann
Perfect for families with children. The staff is outstanding and very responsive to answer any questions you might have. They are quick in responding to your emails. It's a little bit of a walk to the beach. Every complex has their own little pool in addition to the super size pool in the middle of the complex.
