Haben Araya
Great hotel, staff were lovely and rooms were clean. So many pools, quick service in the bars and everyone was so friendly. Would definitely recommend staying here ! Only negative is that it’s quite far out from the centre.
Edward Chivers
We had a lovely time here, a perfect switch off retreat. The room was modern and clean. Ours opened out onto the pool with a swim up bar. They don't top up the tea and coffee in the room. Also, water isn't included for the room but purchased from the on-site shop. Being a foodie, I was worried about the food on an all-inclusive, but it was all good and seasoned perfectly. Thursday night was Greek night, and we had a traditional Greek feast with music and dancers in the outdoor restaurant for this night. which was great. There is no entertainment here, but we were free to enter the Gaia Royal Hotel next door, which does should that suit. The short walk down to the beach takes you past the petting zoo and the crazy golf. The perfect beach and crystal water of the Mediterranean with drinks from the beach side bar was a great addition to watching the sunset. There is a bus service if you walk 5 mins to the main road, or rental cars from the hotel at €60 per day, which we found for €30 at mastichari town, which also had a wonderful white beach and lovely little shops.
Matt Brown
Well there were some pros and cons. We came for our first family holiday with our 8 month old child. The staff and people were mostly nice. The bar staff serving drinks by the pool are usually miserable but the waitresses are lovely. The hotel was full of Germans. No issue there although some are very rude, some also nice.
The room was nice in appearance however had some real practical issues. The fridge didn't work, the air con didn't work and was dripping causing a leak and the safe didn't work. This meant 3 different engineers had to come out which I had to keep chasing reception. I felt like I spent half my holiday asking what was happening. There is also an issue with bugs and ants coming in the room.
The food is pretty average. Very much caters for the Germans. Breakfast is always ok as there are eggs, toast, beans etc. Lunch and dinner can sometimes be repetitive but occasionally some good food. The restaurant is fairly small but wasn't ever overwhelming busy.
The all inclusive is a bit questionable. You can get the basics but it's almost half board as they have separate 'extra' all inclusive things so not what we were expecting.
On the pro side, the pool area is lovely, and clean. Really nice pool and the beach is fantastic a short walk away. Read some bad reviews about the zoo/farm but it wasn't too bad.
Overall a nice holiday but certainly not a 5 star hotel, perhaps our standards are too high
Amber Elizabeth
definitely an interesting experience….
(PLEASE READ!!!!!) NOT A 5 STAR!!
Me and my fiancé spent our first holiday away together at Gaia palace for 7 days.. the hotel itself is nice, very quiet as we went in may, nice clean environment, lots of variety of sunbeds, shaded bed areas, but we werent thrilled with the actual experience within the stay.
First off we arrived at about 12:30AM, had to pay the tourist tax straight away which cost €15 per night for just 2 people which was an absolute joke especially after reading some of the reviews which said they only paid €4 per night, we arrived to the room absolutely knackered ready for some sleep only to find the bed SOAKING wet, it took them ONE HOUR! To come round and give us fresh clean bedding. We knew that they definitely knew the cleaners put on wet bedding as the porch door was left open so it would dry off by the time we arrived .. which meant there were loads of ants and spiders now roaming the room. The receptionist told my partner who complained twice , once about the bedding and secondly to complain about how long it was taking to which he responded “it’s a bad time”. We also had to change it ourselves as apparently there was no one around to help.
The room and shower itself was clean and spacious but the first night the shower completely broke so they had to then come and resolve that problem.
For 5 nights we were both woken up at about 6am sometimes earlier to the cleaners literally just chilling outside our apartment door laughing, talking really loud and slamming things which wasn’t pleasant at all especially since once someone steps out of their room you can hear everything and quite annoying to say the very least.
We also had one experience where the cleaner knocked on the door once but we weren’t sure if it was our door as the walls and door itself are quite thin, my partner went to get up and she just walked in saw me in my bikini and just said “okay” and walked back out …
The food is very naff and repetitive, the same exact thing down to fruit is served every morning for breakfast, mostly always cold- I’m pretty sure the only thing that was changed was the filling in the omelets they served.
Lunch and dinner is pretty much always the same except on Thursday is Greek night and they serve gyros. And we had an “Italian” night on Monday which was just a different assortment of pasta and doughy pizza . The salads they served were the exact same everyday which was dry old looking salads, dry cucumber, a lot of cheese and deli meat assortment and bread, fruit and veg were often very dry and repetitive , not a lot variety in terms of meat- mostly fish, chicken or beef which was dry most of the time
We woke up pretty much every morning with quite a poorly tummy which could also be a result of the pure sugar drinks -
The drinks are shocking. If you don’t pay for the “ultra all inclusive” you are served basically syrup with a-load of off brand alcohol. Very sugary and sickly off brand ‘coke’ and ‘lemonade’. Cocktails are served between 6-9pm and you only get a choice of three unless you want to pay to have one earlier or a different choice - which is just ridiculous for an ‘all inclusive hotel’ . The drinks are incredibly strong and sickly after about 2 of them.
There are two onsite little shops which serve branded drinks and snacks which is nice but when you pay for an all inclusive I feel it should be a case of you still get decent quality drinks.
I must also point out the hotel is in the middle of nowhere! Just surrounded by 2 other hotels, and cow fields, there is a bus stop at the top of the road but I’d suggest getting there early as the buses were rammed by lunch time.
The beach is nice- we didn’t actually use the beach bar but there were a lot of sunloungers when we went to watch the sunset.
It’s only a short walk passing the “Zoo” which absolutely stank. We didn’t go in as we heard ALOT of bad things being said about it and didn’t want to leave upset.
Laurie Nash
Got back from a wonderful family holiday on Tuesday! Gaia Palace Hotel really made our Summer! The rooms were lovely and the cleaners did a brilliant job of maintaining them. The hotel grounds are BEAUTIFUL - so much greenery and so well kept. Everything on site is an easy walking distance and there are multiple pools (which were a hit). The location is peaceful and quiet, as is the overall atmosphere. Every member of staff across the hotel were great especially the restaurant and bar staff (a special shoutout to the guy overseeing the daytime buffets - I didn't catch his name - who was always ready with a hello and a smile and super efficient with restocking). The food was delicious and there's SO much choice. The beach is just a short walk too and a great way to spend the day and watch the sunrise. All round perfect week away and a little bit disappointed to be home so soon. We will definitely be back!
My Booking
