Sofia Prochna
It is definitely not a 4 stars hotel.
All the furniture is old and worn out. the breakfast was the worst I've ever seen, the pastries were not fresh. we only stayed for 3 days, but every day the breakfast selection became smaller and smaller, it was even comical. the location is not a plus, if you have a car, it's very difficult to park. if you don't have a car, and you just want to relax in Las Palmas, this hotel is definitely not for a vacation.
I would never have booked this hotel if I had known everything I saw.
PS. The first hotel that didn't have Nutella for a breakfast in my life 👎👎👎👎
S Mihai
Good hotel. It is clean and the staff is Nice.
Saudat Adi (Sauwy)
The hotel staff were incredible - NATALIA - to be specific went above and beyond, when there were minor issues out of her control, she was professional, helpful, patient and always friendly. Most hotel staff were English speaking and Natalia always went the extra mile to make sure we were looked after and getting good service and she is the reason we will return to the Exe soon!
The housekeepers were also wonderful and always willing to help and cleaned our room everyday that we were there.
The hotel is in an excellent location, convenient to the beach, restaurants and shops.
The pool and jacuzzi are great- spent most of the time there (and at the beach) there is a lifeguard there at all times and rooftop terrace is lovely with plenty of sunbeds and a bar where you can order food and drinks for a limited time.
Helen Chong
We stayed for 8 nights at Exe Las Palmas and had a lovely time! The hotel is in a good location, right by the beach and within walking distance to some great bars and restaurants. The room is nice, spacious, but a little outdated and a lot of things weren’t stable, for example the draws on the bedside tables broke immediately and the desk legs were unstable. The shower wasn’t powerful at all and the temperatures were really temperamental (bathroom was lovely though and the best part about the room). The staff were great and always on hand and really helpful. The pool was small but always clean (doesn’t open till 12 though). Breakfast was included but wasn’t overly exciting; the selection is poor and some of the food was cooked in far too much oil. Wifi is terrible!! For someone that had a limited amount of mobile data for my trip it wasn’t great. The connection is always unstable and rarely worked for longer than 10 minutes. Overall, we had a lovely stay and would recommend this hotel if you aren’t looking for luxury!
Roy Semple
We stayed here for 3 nights in Jan 2023. Clean, great staff, good breakfast to get you started for the day and central to lots of great eating places. Rooms are dated but we are only there to sleep and shower. Rooftop pool bar closes at 1700hrs in winter. No bar inside for evening drinks but there is a great little wine bar next door. Bus stops within 5min walk. There is a 4€ per 24hrs car park about a 15min walk towards the cruise port/ supermarket. 25mins via car from airport. Only down side was the noise in the morning. But it is a busy city.
We stayed again in April 2023 for 4 nights... Staff remembered us which is really nice. We will be back.
My Booking
