Elba Premium Suites

Claire Sinclair-Jackson

Lovely hotel, staff friendliness a bit hit and miss! Some are really nice and others clearly shouldn't be there! Pool toilets needs a bit of attention, food is good a bit repetitive but they try with different "themes" and you certainly get value for money. Great location, 10 min walk to the beach. Animation team were great fun for the kids.

Phil mon-eye

So the rooms where OK and we'll cleaned. The wall paper was coming off in places and the pillow cases has holes in. Outside 2 off the 5 central pools where heated and where still considerably cold. My little girls where freezing after 15 mins. The sea was considerably warmer than their heated pools. The worst part off the trip was being feed raw partially cooked chicken to my family. The hotel manager was more bothered about other hotel guests knowing about this than removing the chicken. After several complaints and a group argument with him involving several guests he admitted it wasn't good. Still took them an hour to remove all the uncooked chicken. As a good will gesture he then sent us a bottle of (cheep) sparking wine. Because my 2 children who spent 2 days vomiting really needed that...... and on a all inclusive holiday. Totally discraceful. The ques to the bars regularly took 20 to 30 minuets and twice waited over half an hour to get in to feed our children. Once sat down it the took half an hour to get a drink due to the lack off staff and mayhem inside the canteen. By third day we helped our selfs untill staff told us not too. We spent second half off the trip eating out after the chicken incident. The hotel premises regularly smelt off sewage too throughout the day and we didn't smell this anywhere else in playablanca or lanzarote. Had to pay a deposit for towels and then house keeping took half off them. Half pur bedding dissapeard half way through the stay too after the room was cleamed. We will not be returning ever again to this hotel and don't recommend it to anyone.

Julie Camm

Great hotel - staff are outstanding - a shout out to Ramon and Jenny who do the Prestige Entertainment- they are both excellent! Food choices and quality fantastic . Pool areas beautiful and rooms have everything ( and more) we needed. Spotlessly clean with great facilities. Would definitely recommend!

paul chettle

Great suites, relaxed atmosphere and lovely hotel complex in general. The animation team are great fun, not overbearing and Ramon together with Oscar the chef have just provided a stunning seafood paella, poolside, for us all to enjoy. The white sangria is the perfect accompaniment too!... A great, sunny day at Elba Premium suites.

S C

Very nice hotel with excellent hardworking staff,most of whom speak excellent English. Shout out to Ramon for the mojito show 🍷 N.B the hotel isn't "adults only" but it does have a fairly large and quiet adult only section (the premium suites) Book the premium suites if you're looking for a more quiet holiday. There's a few restaurants on site,the buffet restaurant is very good for a buffet Each night is a different theme The complex is huge, upon arrival you're issued with a map to your room/apartment area