Kevin Lee
Currently here on holiday. We book premium plus. Adults only and very glad we did. Our check in was easy and very welcoming, Kendra gave us all the info and was lovely. Our suite was more than adequate with large double bed, usual wardrobe and free safe (premium + perk) TV in bedroom and lounge, fridge with water soft drinks and beer (replenished daily) Nespresso machine and kettle with tea and coffee too. Good shower with plenty of hot water, shaving mirror and hair dryer. Aircon, Fan and heater in suite. Patio with furniture and sunbeds. We visited in January and had no problem getting sunbeds or waiting any length of time for anything. There is a daily shuttle bus service to the beach/town or an easy 15 minutes walk downhill. Entertainment is average at best, some very poor singers in adults area and various other shows in family area. Staff are lovely and food is good enough. There is a spa with hydrotherapy pool. Sauna, steam room etc. premium plus use it free as often as you please.
Matthias Gray
Mixed bag. Planned to spend some relaxing time here while also doing some focus work (working digitally remotely).
The internet was not working when I arrived. Wifi had around 15% signal strength in the room. After complaining, they installed what I assume was a better wifi router. Speed still average but at least the internet worked, like it should have when arriving.
However, the next 2 days they decided to chainsaw down trees right next to my suite for several hours per day. Nice one. Really helpful.
There is no on-site work space, like a business lounge. Only the bar area - when the bar is closed.
Room decent enough, pool area nice and breakfast options are good - however would not stay if you need to get some work done.
Three Rivers Health & Safety Consultancy
Booked a last minute break here via Jet 2. Went for adults only all inclusive and stayed in room 641 as a solo traveller.
Arrived around 2pm and was told room was not ready until 3pm for check in, was sent to the adults only pool bar for food. Food was of good quality and staff very attentative.
Checked into room as was a very generous size, clean and well stocked fridge (included in all inclusive)
Food was hit and miss, that purely down to myself being picky with food, others more than happy. If I was to go again I would choose self catering due to my pickyness over food. I went in February and the place was rather empty, ideal if looking for a quite get away.
If you come out of hotel turn right and then right again you walk down passed tennis courts and hit a number of bars along with the marine front to walk along with shops.
Lisa Cox
All staff were extremely helpful from the start to finish of our holidays. Kendra on the reception went above and beyond to help me organise my son’s 21st birthday, which was very much appreciated (thank you)! Mike the entertainer was amazing, he puts 100% into his role and is a great addition to the team.
lyndsey ryder
We stayed at the Elba Suites in Lanzarote, which is rated as a four-star hotel, but in my opinion, it’s closer to a solid three.
The grounds, pools, and rooms are lovely — spacious, clean, and really well-maintained. The hotel itself looks great from the outside, and the location is excellent for exploring the area.
However, the hotel feels quite short-staffed. The staff do try their best, but it’s clear they’re stretched thin, and unfortunately, some of the restaurant staff come across as unfriendly. The food was okay, but for a four-star hotel, I expected more variety and better quality. I also noticed chipped plates and cups in the restaurant, and cracked plastic cups being used around the pool — small details, but they really take away from the overall experience.
One major frustration was the late checkout option. They advertise it, but I’m not convinced anyone actually gets it. You’re told to ask at 6pm the night before leaving, only to be told your room is already allocated. It feels like a pointless offer that just leads to disappointment.
Overall, we had a good holiday — the weather, the setting, and the relaxation made it enjoyable — but I wouldn’t stay in an Elba hotel again. For the price, it’s just not up to four-star standards, and I think the hotel could do a lot more to meet the expectations it sets.
My Booking
