Jo Woodworth
The hotel is fabulous, very spacious, plenty of sun beds. The entertainment staff are all very friendly and enthusiastic as well as the restaurant staff. It’s a lovely complex which has family areas and adult only areas, which are lovely and quiet. We joined in a few of the activities, which was great fun.
The rooms are cleaned every day, fresh towels provided every three days unless you leave your towels on the bathroom floor then they can be changed more frequently.
I have food allergies and the restaurant staff were great, I completed a form with reception and a lovely lady from the kitchen helped me with the food I could eat.
Would like to give a special shout out to Roberto and Danny in the entertainment team, really good at all the activities they do with the guests. Had a great time doing archery, rifle shooting and darts with them.
Iain Paxton
Entertainment team were absolutely great, all waiters and waitresses and staff were helpful and friendly too! Plenty for kids to do and the pool area is clean and lots of sun loungers. Food was good always a large selection! Area round the pool is very slippery and we have witnessed a few slips and falls by children. I advise anyone with kids to take pool shoes. Room was clean but a few areas had been missed on check in. Not enough to complain about but maybe a deep clean now and then as there was quite a bit of dust around lights etc. No complaints on the everyday cleaning. Room was very spacious for a family of three and a great area outside to use. Loved the washing lines, so useful for wet towels and swim wear. On the whole love it so far.
Caroline Piggott
Just been here for our 1st holiday. Kids loved it, it's great for young families, so much entertainment to do and the entertainment team in the day and performers in the evening work so hard. They make it fun and relaxing. It's a bit chaotic at the main restaurant as it's buffet style and everyone is wandering about looking at what there is. I would say they could do with a bit more signage for the food as it can be a bit of a guess sometimes and I accidentally ate something with meat once when I'm vegetarian which was a bit annoying. There are fresh smoothies at breakfast but the juice doesn't taste like 100% not from concentrate juice. Some areas could do with a bit of maintenance and extra cleaning but I'd say the staff are really helpful and always working hard in the restaurants and the cleaners. Would definitely go back again one day. Very close to a local beach and easy to get a bus to a larger one nearby.
Sarah Church
We had the best two week stay here last month and already looking at booking again for next year!
The hotel / rooms are spacious and immaculate and from the minute we entered reception on arrival the staff couldn’t do enough for us. Kendra was very welcoming and helped us with everything we needed.
Roberto and Naza in the animation team are fantastic - they all are! They made everything fun and our kids had the best time - especially with Pepe! The evening entertainment was great.
Thank you so much for such a fantastic stay, we can’t wait to come back!
Clare Mcglone
Rooms modern just would be better to have some shelving space in room. Air conditioning fantastic
Service more staff at peak times.
Tables often not cleaned and reset up
Great location shuttle bus to the beach great
Animation team really good, always really happy and great with the kids, work exceptionally hard. kids club and activities great 😃
My Booking
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