Marija Milić
For this price, this is a perfect place for a holiday. When it comes to food, there is always something to enjoy – even picky eaters will find something. I really liked it and wouldn’t change the hotel. The staff in the bars, on the beach, and the cleaning ladies were all very kind and helpful.
Sometimes you have to wait a little longer in line for food, but the staff really do their best to make it as quick as possible. What does it matter? We’re not in a rush anywhere, I’m sure you’ll agree.
The animators are amazing young people who spend the whole day trying to entertain the guests and children, both on the beach and in the hotel. They truly deserve the highest rating – they were extremely friendly and full of energy.
The only thing I would not include in these praises is the reception. Other than that, everything was excellent. The beach is beautiful, the water lovely, and the climate perfect. For this price, you simply cannot find such a holiday anywhere else. I will definitely be coming back next year.
jayne smith
word fits this hotel, DISGUSTING. We arrived earlier than check in to be ignored or spoken to like dirt, we had to argue with the cashier to get a receipt for the money we exchanged, he didn't want to give us one. we eventually got a room at 4pm, before we could even go to the room we were called back and it was changed, The room we we given was dirty, the aircon hardly worked, the curtain over the door was hanging off the rail, the TV didn't work, no fridge, no WiFi, the bathroom was filthy and smelled of urine, it still had wet towels and floor mat from the previous person, the shower only worked if the bath was running and if you tried to press the lever it flew out with the water pressure and created a spray that flooded the bathroom. We were given 1 bath towel and 1 face towel to share, when I asked for my own towels I was told they had none, I eventually got towels but they were far from clean. We had to argue for clean towels during our whole stay and in our 10 days they didn't change the beds at all. The restaurant was totally disgusting, it was like an animal farm feeding frenzy, the tables were covered in piles of wasted food and dirty plates, the food itself was barely edible, luke warm and contaminated with whatever was at the side of it due to the same utensils being used across all the dishes, no food was catered towards other nationalities despite there being a range of people there. You were given 1 small bottle of fizzy pop at your table, if you didn't finish the bottle it was taken off you and poured into another bottle to give to a different table. They even took the drinks off children. All inclusive means everything is included, unfortunately this hotel and staff don't seem to understand that. The bar was a total joke, 1 pump for lager for the whole hotel, everything served in small flimsy plastic cups. Wifi was only available in the bar and if you were lucky it reached reception area, the wifi itself was useless and barely stayed connected long enough to send messages or make a call. This hotel does not cater to people from the UK as whenever you try to speak to the staff there regarding any type of problem the response was 'I don't understand English' I have been to tunisia 7 times, different areas, different hotels and I have never felt as unwelcome or unsafe as I did at this hotel.
Kim Ashill
The hotel was lovely, and staff very friendly. We flew from Bristol to the International Aiport in Tunisia, wasn't far from the airport about 35 minutes drive.
You can walk directly onto the beach which was beautiful. Felt safe, with security 24/7.
There were plenty of options for food in the main restaurant, we enjoyed the beach restaurant, as was all cooked freshly for lunch every day.
The boat trip we booked through the man at the hotel was absolutely brilliant, enjoyed by all ages of our group, I would recommend, food was fish or chicken and absolutely gorgeous. The island was gorgeous and entertainment was excellent.
The hotel was a little run down, but you could clearly see they were doing the up keep and trying to fix things that were broken or needing of repainting etc, the maintenance team were brilliant - my bath tub plug wouldn't open one evening, they came within 15 minutes and fixed it for me.
All in all, this was a good enjoyable holiday for the price. Lots of children there and 3 pool right next to each other, I particularly liked that there was lifeguards by each pool and by the sea on the beach. The staff were all very friendly and full of smiles.
Nikola Drčalić
Overall, the hotel is satisfactory and offers good value for the price. However, the main problem is the restaurant, there are not enough food stations for the number of guests, which leads to very long queues. Waiting times are often more than 20 minutes, sometimes even 30, and quite often some dishes are gone before you get a chance to take them.
Salah Guenfoud
This hotel deserves no more three stars. We booked a room for 5 people, yet there was no soap, no shampoo, only one towel for all of us, and not a single working lamp, 4 beds instead of 5. Restaurant in the norm with delicious and varied food. A clean pool and private beach with party every night for children. Briefly, medium level and we hope will improve its services in the future.
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