Eftalia Marin

Monika Draukšaitė

We visited the hotel with a group of friends, including children aged 1 to 5 years. We stayed for 10 days, and it turned out to be an unpleasant experience throughout the entire vacation. Upon arrival, we were taken to “luxury” rooms with a pool for one night, and were told that if we wanted to stay there for the rest of the nights, we would need to pay an additional €150. The next day at reception, we refused to pay that much, so a staff member offered us a “special deal” for €100, saying it was a big discount. We agreed, as we had two small children (1 and 5 years old) and wanted a more comfortable and spacious room. The room’s pool looked nice, but the water was very cold, so we didn’t use it for the entire vacation. The hotel walls were very thin — we could clearly hear our neighbors talking, which made it difficult to rest. The housekeeping was also very superficial. After cleaning, there was often trash left in the room, and it never felt properly cleaned. Although the hotel claims to be family-friendly, we were very disappointed with the food. A 5-year-old can’t eat only fries and nuggets for 10 days — and even those were often dry or burnt. For our 1-year-old, there was absolutely nothing suitable to eat. The food didn’t impress the adults either. The only thing we really enjoyed were the watermelons. The most unpleasant part was that the hotel didn’t inform guests about a Coxsackie virus outbreak. Unfortunately, our children caught it, so half of our vacation was ruined. We had to see the hotel doctor, who referred us to a hospital. What made things worse was the lack of hygiene and disinfection in the hotel. Spilled alcohol or other liquids on tables were just wiped with a cloth, and then the same cloth was used to clean other surfaces. We saw this with our own eyes, so it’s no surprise that viruses spread so easily in this hotel. Prices in the hotel shops are outrageous, and the “all inclusive” package is definitely not all inclusive. Orange juice is extra, and if you want alcoholic or other cocktails, you have to pay from €8. Children’s entertainment was also disappointing. The schedule said the kids’ disco started at 20:15, but when we arrived at that time, it was already over. The evening program for children was far too short. We are very disappointed with our stay. We had unpleasant experiences with illnesses, and we feel we overpaid for this hotel. Unfortunately, it cannot be called a 5-star hotel when it fails to meet basic hygiene and “all inclusive” standards.

Hayley Varney

We stopped there for a week, we found all the staff amazing and wouldn’t fault them on anything, they made the trip, if it wasn’t for them the hotel would have a lower rating. There’s a few things I have to say about it though: Our hotel room smelled of sewage almost every evening. We only got stocked up on water once during our stay. There isn’t a luggage room for when you checkout and wait for transfer, meaning You just leave them out in the lobby. The daytime entertainment lacks a lot, meaning after a few days of excursion's you are left bored. The food in the restaurant wasn’t very well labeled and a lot were mislabelled, so not very allergy friendly. Average €30 taxi trip away from Alanya, although €2 bus trip isn’t bad. Good stings included in all inclusive, but spirits are watered down. Be careful with your kids at the slides at the island, the staff at the top very rarely pay any attention, on their phones scrolling and smoking. Also, CUTE CATS!! They are mainly out in the morning as it’s cooler, they are at the front entrance of the hotel. You can also find little lizards in the morning on the island. There’s were a few more thing, and don’t get me wrong most of these didn’t impact our trip too much the only thing that I would say kept almost ruining it was the smell in the room, but other than that they were generally just unconvincing.

saturn75

The hotel itself and location are lovely and clean. However even though we were on far end (quieter end) the music was thumping till 2 am every night. We waited whole year to have relaxing holiday but didn’t manage to have any quality sleep . Whilst there’s an Island with many slides to satisfy kids at hotel there are 2 pools main pool great if you want to go deaf and a relax pool where it’s anything but relaxing as no lifeguard half the time and some kids just run riot forcing people out of pool due to all the jumping( which is not allowed) and screaming food unfortunately although in abundance but quality was really not there.. such a shame as staff really friendly mostly but clearly can’t cope with sheer volume.

HIDE

I was in here 7 days. Great atmosphere, location amazing. Food was amazing, a lot of type. Italian German polish turkey. U really wanna chooses what u want. For plus - Burger land 9pm-7am so great idea for people witch want eat something. Rooms are clean every day and do special things on bed. Noise level at night it’s normal. The boss barman name: Suleyman was funny, great to talk and much laughs! The girl name: Iramsu, was very kindly. She ask me about my holidays here and talking about hotel. Always clean, everything is good. 10/10 and if u like cats it’s place for u!

Nerijus Pranskunas

A Nightmare Vacation and an Obvious Scam – Avoid This Hotel! We were a large group – 12 adults and 5 children. What we experienced at Eftalia Marin Resort not only ruined our vacation but also caused immense stress. This hotel is far from 5 stars and is definitely not "ultra all-inclusive." At most, I would give it 4 Turkish stars. WARNING! If you encounter any health issues, especially with children, be extremely cautious. When our 1.5-year-old daughter developed a fever, the hotel doctor immediately diagnosed her with "Coxsackievirus" and insisted we go to a private hospital he recommended. He was more interested in our insurance policy numbers than our child's health. He even suggested taking healthy children for testing! At the hospital, they only ran general tests that couldn't confirm the virus, and for the 15 km ride back, they demanded a ridiculous €80 from each family, claiming "insurance will cover it all." This is a clear scheme to profit from tourists. My advice: before going to their recommended hospital, consult with a doctor from your home country first, or you will be scammed. Hygiene is simply tragic. In the restaurants and bars, you constantly find dirty dishes and cutlery. The room floors weren't washed for days – covered in other people's hair, and a wet wipe would turn black after swiping it across the floor. It's no wonder that both children and adults in our group got sick. Food and drinks are a complete fraud. For kids:There is no children's menu, apart from french fries and chicken nuggets. For adults: The food is often burnt or severely overcooked. Alcohol: "Ultra all-inclusive" here means blatantly watered-down drinks. You can drink hard liquors by the glass with absolutely no effect. A tip for anyone who has already booked this hotel: buy an alcohol meter to see for yourself how you're being deceived. They tried to cheat us from the moment we arrived. They put us in "better" rooms for the first night because ours were supposedly occupied, and demanded an extra €100 to €300 for them. Those who refused to pay couldn't move their luggage to their assigned rooms until the next afternoon. We have vacationed in Turkey many times before, but we have never encountered such a horror. Avoid this hotel, especially if you are traveling with children.