Wanderlust
Mixed Experience – Great Day Trips but Disappointing Hotel and Local Area. 7-night holiday over Easter, travelling as a family of four with two children (ages 10 and 13). We recently stayed here and wanted to share some honest reflections to help future visitors:
Accommodation and Hotel
Car Hire: We hired a car for flexibility, and it turned out to be essential given the location. However, parking information wasn't mentioned at booking, and we were surprised by how difficult parking was on arrival. Clearer guidance around parking and car hire needs would be very helpful for guests.
Location: The property is situated at the top of a very steep hill/mountain, which should really be highlighted in the booking information. It's not ideal for those with mobility issues or families with young children without a car.
Food: We stayed on a bed and breakfast basis. The food was fine, but healthier options were quite limited.
Rooms: The rooms were a good size, clean, and the adult beds were very comfortable. However, the children's beds were uncomfortable, and the sofa bed we pulled out was very dirty underneath. We also had to request extra sheets, as it got chilly in the evenings.
Local Area: We were disappointed by the nearby precinct of shops and bars. We felt quite uncomfortable due to the aggressive tactics from some shop and restaurant owners, and there was a visible presence of groups of young men at corners, which didn't feel safe — particularly with small children. As a result, we used the car most evenings to visit more family-friendly, upmarket areas in nearby towns.
Cleanliness: Litter and unpleasant smells were a real issue in the surrounding area, with dog mess unfortunately quite common on pavements.
Hotel Sunbeds: The hotel pool area was frustrating — by 9am, all sunbeds were already reserved with towels, making it very difficult to find anywhere to sit unless you were up extremely early. It would be good if the hotel enforced a fairer system.
Pool Area: There’s no real view from the pool; most sunbeds faced a large white wall and a visible air-conditioning unit. No inflatables are allowed in the pool.
Facilities: The pool table was broken during our stay, which was disappointing for our boys — money kept getting stuck, and several balls were missing.
Service: Reception staff were polite but casual. We enquired about upgrading from B&B to all-inclusive, as we didn’t feel comfortable eating locally, but staff were unhelpful. They took our room number and promised to follow up, but never did.
Smoking: One of our biggest issues was the amount of smoking — it was unavoidable across the hotel grounds. As non-smokers, it really impacted our experience. We couldn’t leave our patio doors open due to guests in neighbouring apartments chain-smoking for hours, which also meant we couldn't dry towels or clothes outside without them picking up the smell.
Supermarket: Attached to the hotel and open until 10pm. Had excellent variety and reasonably priced.
Xavier Rhodes
This is the 2nd time we have been here and everything is excellent as always. The food has been a bit samey this time round though. 2yrs ago they did themed evenings. Staff are friendly and rooms/apartments are well kept. Location wise the views are incredible but it is a tad out of the way from the main area. Can easily get a taxi though and this time round they had a bus to and from the beach. There is a shop next to the entrance and there is also a small shopping centre round the back of the hotel.
Mark Rushin
Been here a week since 3rd March 2025. Great staff, polite, helpful. Very clean throughout. Reasonably good for those with mobility issues. Good bar and decent drinks available. Supermarket on site ( Hyper Dino ). Have to say this punches above its 3* rating. Not brilliant for kids, not enough going on. Although the few children here have all been well behaved and are under the age of 10. There is a free bus down to the beach ( 3 down and 3 back ) last return at 17:00. Small commercial centre with bars about 6 or 7 minutes walk. A food holiday and very happy with the price from TUi. It dies have an international clientele which gives it a nice feel. A really relaxing hotel. Lastly food is excellent and plenty of choice ALL DAY! Breakfast, Snacks, Lunch, Snacks & Evening Meal! Bar does shit at 23:00 sharp. Not an issue for me personally. My only tiny complaint is, please put some cushions on the bar chairs for the evening. Apart from that we'll done EDEN!
darren langton
Just arrived home today from this hotel. Place is brilliant. Room was huge, very modern with a beautiful big balcony. Location is great, 2 min walk to centre and couple mins taxi to beach. Would highly recommend
Omid Blki
The buffet was okay, and the staff was very friendly and helpful.
The drinks were not great, and you have to pay extra for mojitos and other cocktails.
The hotel is not very child-friendly, as there is no playground for kids, and both the children's pool and the adult pool were really cold.
The restaurant was not clean and felt cramped.
The rooms were not cleaned properly every day.
The evening activities were boring.
My Booking
