kglopk
Food was delicious. Good variety of food. Some meat was cooked too much(very tough) or reused or something. They use way less sugar than we do in the Netherlands. Would be a bit better if they changed deserts a bit more. They were all cake-like. Rooms were small but sufficient for us. Room service was very good. We got new towels almost daily. You do have to pay extra for airconditioning if you want it. We didn't need any. Not everything is free. Certain drink you have to pay for but there's enough free choices. And ice creams are not included. Ice creams are expensive everywhere on the island. Probably expensive to import. The pool is clean and pretty quiet. It's never too busy inside the hotel, which we really enjoyed. Staf is very friendly. Hotel is very suitable for kids of any age.
Jamie Penfold
We just got back this place was wonderful, had everything you needed. We did self catering but we met people who really enjoyed the all inclusive so will be back to try it. Lovely bars just round the corner in (Europa Center).
Activv staff were brilliant and engaging, staff behind the bar and reception were lovely.
1 downside to the place is you can’t even throw a ball to each other in the pool or have lilos… can maybe understand in height of the summer but it was quiet and would of been nice.
Debra Allen
Really lovely resort. The staff are friendly and helpful and the rooms are cleaned regularly to a high standard. Nice pool and bar area, onsite shop that sells everything you could need. 3x complementary buses to the beach in the morning and 2x buses back in the afternoon. Plenty of excursions available from the rep. Shopping / restaurant / entertainment area just a few minutes walk away.
Sophie Calvert
Lovely apartment with everything you need with a large terrace area with table and chairs and sunloungers. Staff where friendly and very accommodating and where extremely helpful with a party member who had an allergy. Nothing was too much for them. The animation team provided plenty of activities all day everyday and the entertainment booked for the evenings where all fun too watch. Great pool and a good place to relax on holiday.
Wanderlust
Mixed Experience – Great Day Trips but Disappointing Hotel and Local Area. 7-night holiday over Easter, travelling as a family of four with two children (ages 10 and 13). We recently stayed here and wanted to share some honest reflections to help future visitors:
Accommodation and Hotel
Car Hire: We hired a car for flexibility, and it turned out to be essential given the location. However, parking information wasn't mentioned at booking, and we were surprised by how difficult parking was on arrival. Clearer guidance around parking and car hire needs would be very helpful for guests.
Location: The property is situated at the top of a very steep hill/mountain, which should really be highlighted in the booking information. It's not ideal for those with mobility issues or families with young children without a car.
Food: We stayed on a bed and breakfast basis. The food was fine, but healthier options were quite limited.
Rooms: The rooms were a good size, clean, and the adult beds were very comfortable. However, the children's beds were uncomfortable, and the sofa bed we pulled out was very dirty underneath. We also had to request extra sheets, as it got chilly in the evenings.
Local Area: We were disappointed by the nearby precinct of shops and bars. We felt quite uncomfortable due to the aggressive tactics from some shop and restaurant owners, and there was a visible presence of groups of young men at corners, which didn't feel safe — particularly with small children. As a result, we used the car most evenings to visit more family-friendly, upmarket areas in nearby towns.
Cleanliness: Litter and unpleasant smells were a real issue in the surrounding area, with dog mess unfortunately quite common on pavements.
Hotel Sunbeds: The hotel pool area was frustrating — by 9am, all sunbeds were already reserved with towels, making it very difficult to find anywhere to sit unless you were up extremely early. It would be good if the hotel enforced a fairer system.
Pool Area: There’s no real view from the pool; most sunbeds faced a large white wall and a visible air-conditioning unit. No inflatables are allowed in the pool.
Facilities: The pool table was broken during our stay, which was disappointing for our boys — money kept getting stuck, and several balls were missing.
Service: Reception staff were polite but casual. We enquired about upgrading from B&B to all-inclusive, as we didn’t feel comfortable eating locally, but staff were unhelpful. They took our room number and promised to follow up, but never did.
Smoking: One of our biggest issues was the amount of smoking — it was unavoidable across the hotel grounds. As non-smokers, it really impacted our experience. We couldn’t leave our patio doors open due to guests in neighbouring apartments chain-smoking for hours, which also meant we couldn't dry towels or clothes outside without them picking up the smell.
Supermarket: Attached to the hotel and open until 10pm. Had excellent variety and reasonably priced.
My Booking
