Natalia
I just returned from my stay at DoubleTree and overall, I’m satisfied, though there are a few things worth mentioning. I stayed in the new section of the hotel, where the rooms have just been renovated. Some rooms nearby were still being worked on, and while the noise was occasionally noticeable, it wasn’t particularly bothersome.
The staff was very friendly and helpful. As guests in the new part of the hotel, we also had access to the older section, but we didn’t use it much since not much was happening there during our stay.
The beach was average, but personally, that wasn’t a priority for me. A big advantage was the shuttle bus, which ran every 15 minutes and transported guests throughout the hotel grounds. The new section was much quieter and more private, which I appreciated.
As for the food, it wasn’t bad – pretty standard for this country. I’ve stayed at hotels where the food was much worse. I dined twice at the Gala restaurant by the beach, where the food was of a much higher standard – definitely a big plus for the hotel.
There’s also a promenade next to the hotel with shops where you can find everything you might need: a pharmacy, perfumes, souvenirs, etc. The hotel is also very close to the airport.
The gym was really nice – air-conditioned, small, but had everything you need.
Overall, I’m giving 5 stars because I got a great deal on the price. If I had paid the average rate for this standard, I would have rated it 4.
Jenny Browne
Really nice hotel, the staff were amazing. Mohammad Ashraf was super accommodating and helped us with numerous queries. We even got a late check out as we were flying home at 6pm. Kind and attentive staff, best perk of the hotel! The comfortable beds and lovely chairs on the balcony were great. The room was clean and cleaning was completed every day. The food wasn’t great, the pizza was flavourless, like cardboard, but we didn’t eat there often. A bit secluded so you have to get a taxi to main town Sharm. Highly recommended! Would love to stay again. ✨👏🏼
Gizem Gün
They called it a third-class country. I think they were very wrong. All the staff of the hotel are friendly, understanding, and helpful. The food is very delicious. The hotel is cleaned every day. They help the customer in every condition. The animation team is great, especially Sultan and M-Abd thanks for your interest and attention :)
Michelle Palmer
I am currently and have been for the past week at doubletree in Sharm El Sheikh and this has been my experience I'd like to share.
On arrival we didn't receive our warm cookie.
The following day when I had mentioned it to staff, returning back to our room was 4x warm cookies which made us both smile and laugh as they'd gone out of there way to rectify it.
Since then we've had cookies most day when returning to our room.
The hotel guest experience supervisor Ahmed Mahgoub has been brilliant, he's gone above and beyond to make our holiday experience a brilliant one.
He even moved us to a closer room due to the long walk for food each day.
This is due to the pool being so big 😆
Which is no complaint. There's plenty of sunbeds and we have no trouble getting the ones right outside of our room.
We found the food over the doubletree sister hotel to be really enjoyable and we were waited on by Mohamed Ismail who was brilliant. Always happy to see us and would get drinks as soon as yours is finished.
Today my partner went scuba diving from the hotel beach and he said it was the best dive he'd ever done, and the team that took him were very professional.
The private beach is a beautiful cove again enough sunbeds, and there's bar and towel collection point, and if you don't want the walk there is a bus that will take you the short drive.
The main square of you choose to leave the resort is not even a 10 min walk away, which is worth a walk down, this hotel has a great location, very close to the airport and all local amenities.
So overall I can only highly recommend this hotel, the staff are exceptional.
I would definitely come back.
CC P
This is an okay hotel, there are nice places to chill, esp. around the pool area. The rooms are outdated when booking; it is not clear that there is another side to this hotel that is much nicer and newer, but it is not fully open yet; it is beachside. The hotel also hosts an event every night; we stayed here for 2 nights, and they told us that the music would stop at 10 pm; however, it carried on until god knows what time- just something to be aware of when booking. The staff are friendly though and will offer to help if you ask them... the food is average. I feel that this hotel is not suited for a couple that wants a quiet, relaxing stay, but suitable for families that want a lot of activities.