Marissa Marrero
We were super excited for our trip and this was our first time staying at this resort. Our room was very nice, clean, and mostly quiet. The hotel itself had very friendly and helpful staff, visits from characters, bustling for Easter and really great food! It had a playground for our kids, outdoor checkers/chess sets, and an arcade that was really fun for everyone. We enjoyed their Mickey Beignets one night as well! It was a quick drive to all the parks if you choose to not take their transportation. Overall, I would recommend staying here (we have stayed at at least 5+ resorts over the years and its easily in the top 3)! Will visit again in the future!
Kira Daniel
Had a great experience staying here. We got a room in building 7, which was further away from the pool. However, we ended up loving it. We had a view of the river and got to walk down the cute “streets” to go to the pool and lobby. It was a relaxing experience and we would stay again.
Desi Doczekal
Perfect place to stay during a Walt Disney World Vacation. The rooms are newly refurbished and nice. Everyone is really friendly and there’s everything you could need. Short drive to all the Disney Parks. Definitely recommend staying here!
Rozay D.
Very good! I enjoyed my 4 night stay here but it was missing a little something for me. The grounds/establishment are very pretty and serene. I guess I was looking for some type of wow factor.
I was solo but had a 2 queen bed room. The room was nice but one bed was too close to the wall. I used that bed to lay out my clothes for the day 😆. Again for me the room was missing a wow factor.
The restaurants/food court was very good. Multiple selections to choose from. The beignets were delicious! I took some home.
My only major disappointment was the employees in the Jackson Square gift shop. On the 2 occasions I went there after being greeted it was obvious that they were watching me. They stayed at a distance but moved with me from aisle to aisle but never once asking if I needed assistance. At one point it was clear I was trying to find the price of an item. I looked over at one of the employees and she was just staring at me! I had to walk over to her to ask for the price! It was very uncomfortable both times. I don't think I gave them any reason to act in such manner. I also visited the gift shop at Riverside and had a totally different experience there much more pleasant.
Excellent shuttle service to/from theme parks and Disney Springs.
All in all I will consider staying there again because it is very nice but I most likely won't visit their gift shop 😃.
Masato
Although it is small, it is a well-maintained and wonderful hotel. I stayed there during the Christmas season in 2023. All rooms are conveniently located near the front desk and parking lot. The gardens are well-maintained and it is recommended to take a walk around the hotel. There are frequent buses, so it is convenient to go to any park. When you check out, you will definitely want to come back.
My Booking
