Eve Gldonj
The Diamond hill resort hotel has been an amazing experience for myself, husband and 3 young daughters.
There are many food varieties , and there is always something for the kids. For example, if the children do not want to eat lunch at the restaurant, they have the option to eat by the pool.
There is entertainment for the children every evening, and my children (secretly myself too) really enjoyed this thoroughly. There is also a mini club for them to paint, and play throughout the day. The pools are very safe for children, as they have lifeguards on duty at all times.
It is a very clean hotel, our room was cleaned daily and always topped up with water.
The staff are very helpful on Reception.. all staff very helpful . For example, our clothes were blown away by the wind and went over the balcony. The staff were able to kindly return this to us.
The weather May is great for the family. We were in the pool daily.
Thank you to manager Mr Hüseyin.
Irina
It was great! Everything was wonderful. The hotel greeted us perfectly. Special thanks to the animator Dasha, a very wonderful beautiful girl, speaks calmly in 4 languages, cheerful, you get positive energy from her. She enhanced the feeling of relaxation. Gave a full charge of energy!!! Lots of fun competitions, jokes, you won't get bored with her even when you're not in the mood. Huge thanks.
Ангелина Солдатова
Thank you so much to the entire team for making my stay so enjoyable. Your kindness and professionalism made a big difference, and I truly felt at home. I will definitely come back again and highly recommend this place to others! 🥰❤️
Musa Özdemir
My wife and I left behind a wonderful holiday and felt compelled to open this book. We watched the sunrise and sunset in our magnificent sea view room. The spaciousness of our room made us feel at home. We had stayed at another hotel before and our room was so narrow that we had no room to walk. There was plenty of meat, vegetables and fish every day. There is fresh omelet for breakfast. Pide is made immediately at noon and you should definitely eat it hot. Gozleme is made on the beach, definitely try it. In short, we liked this hotel very much with its smiling receptionists and hardworking staff. I recommend it to everyone.
Allanna Murphy
First experience in a 5star in alanya, I have mixed feelings about this hotel.
The good points to start with, the cleaners are absolutely amazing. Room always spotless and stocked with water, tea, fresh towels etc.
The bar staff were fantastic, especially Oktay and Serva.
The reception staff were lovely also, tried to help resolve any queries/ issues you may have had.
The restaurant was clean and staff were quick at clearing tables and plates away.
The patisserie looked amazing and the cakes were nice, although they didn't know what they were.
The staff working the front gates are lovely, they would speak to you while waiting for pick up. The gates were open within seconds of you arriving also.
The room temperature control is an absolute must, was good that this is included.
The room showers are fantastic, great pressure. Was great for washing hair, compared to most other hotels I've tried.
The bad points, the food was pretty par and same every day.
The drinks weren't the best, unless you like beer, gin or vodka. They advertise blue curacao, it's a chocolate flavoured syrup. So did ruin the cocktail experience. The coconut rum isn't nice either.
The animation team is a dreadful experience. Bingo for €15 a strip, to win about a fiver in cheap tat from shops. They give vouchers also, but you have to spend money in order to get discounts. Staff gave misinformation about said vouchers, so really wasn't a good experience.
The spa looks clean enough, but they try to book you in multiple times. Telling people they have medical issues they can sort, if you come 4/5 times during your stay. Again another money grabbing scheme.
The rep yusuf who meets you in hotel is great at pitching excursions, however you get nowhere when you've had a bad excursion. They only offer a pittance back, and it seems a fight to get it.
We experienced a few power cuts, which were resolved quickly. However not so great if you were in lift at time of the cut.
Overall I found the 5star experience a 3 at most. This was supposed to be a relaxing holiday. I found certain aspects of it stressful and it has put me off wanting to visiting alanya again.
My Booking
