Caitlin Connell
Just returned from a stunning holiday in Lanzarote, we stayed in this hotel and we will 100% be back. We were upgraded with no extra cost and had the ideal apartment location beside the smaller/adult pool. The hotel itself is spotless, staff out cleaning every day, the apartment was lovely. Beds super comfortable and super clean. Great shower as well! We had fresh towels and linen during our stay, the pool was spotless as well. Again staff out cleaning every day! We had the breakfast included in our stay which was nice.
Ideal location, we walked into peurto del carmen strip (a long but very manageable walk along the ocean) but you’ve also the smaller areas with plenty of bars and restaurants only a short walk away from the hotel. We used the spa and both had a treatment each which we would highly recommend doing, was good value for money and super nice to be able to walk up from our room for a massage- ideal really!
Staff were super friendly, booked us a taxi every night without hassle and were super helpful on checking in.
Thank you for a lovely week- we will deffo be back again! :)
G S
The apartment was perfect. Very large and kept beautifully clean by the housekeeping staff.
The food was nice and the waiting staff were very polite.
Matagorda Centre was only about a 6 minute walk away. It is easy to access from the bottom of the complex via the gate.
There are bus stops very close to the main reception, so it is easy to get around the island. There is also a small supermarket on site which is handy.
One star dropped because when we arrived, the receptionist was extremely rude. We were tired and had spent the whole day travelling. She rattled off lots of information really fast and we could hardly understand her. When one of us asked a question, she said she had covered that and we should have listened. It's a shame one person can spoil one's first impression of the place.
Terry McManus
We had a lovely little ground floor apartment near the pool and only two minutes from the restaurant.
It was really ideal self catering but we always had breakfast in the hotel itself, the selection and quality of food is really excellent.
Location is great and just a very pleasant 10 minutes walk to the beach.
There is a little shop in the basement of the hotel which is ideal for little essentials.
We have been there several times and the staff are always great also.
Joe
Spent a nice relaxing week here and had a great time. We had a room with a balcony overlooking the pool near the restaurant/bar where you could see the ocean, we were worried that it might be a bit noisy in the evening being so close to the bar but that wasn’t an issue at all.
The apartment had air conditioning in the living room only but we requested a fan for the bedroom on our first night which was quickly brought up to our room.
We only had breakfast in the hotel on our last morning which cost €16 per person and found the buffet selection to be good. The evening meals buffet cost €26 per person and was okay, there are lots of places to eat nearby. They also haves a shop/supermarket underneath reception which was good for drinks and snacks and there is also a really good spar supermarket about 10 minutes down the road.
As we had a late flight home we requested a late checkout which would have been great. When we called reception the woman said she would have to check with her manager and housekeeping, they then rejected our request as somebody was checking in to our room even though there was plenty of rooms available to book on their website. We then had 7 hours to kill before leaving and nobody had checked in to our room before we left so we can only assume that the cleaners didn’t want to have to wait to clean our room.
Our only other complaint would be that the pool bar didn’t open at all on one of the days we spent by the pool but other than we were happy with our stay and we will return here. It’s a great place to go for nice weather and it reasonably priced.
John Cross
We've been 4 times now and are going back next year.
We really like the place, it's quiet at night.
The food is good, staff are friendly and helpful.
Our accommodation is always good.
The beach is a 5 minute walk and is sandy.
There are a good amount of restaurants close by if you don't fancy eating at the hotel.
My Booking
