Ricardo Colomé
All great! Except the music variety --
We've had a very nice stay here so far; the food and beverages have been very good, especially the tacos, and we personnel in particular is generally very professional and some of them went out of their way to make us feel welcome.
In particular Sara, who is the bartender at the pool bar, was a highlight for us. She has a very positive energy and her drink recommendations were absolutely spot on
We only have one minor piece of feedback that we hope the management considers: the bar next to the pool played only jazz. While we enjoy jazz, we'd really prefer if you could vary the music a bit! Playing some rock or blues occasionally would be fantastic, just to keep things varied and cater to different tastes throughout the day.
Despite this small point, our experience was great and we'd absolutely recommend it to others
Igor Markovic
Been here for two weeks in the unique rooms and had a great time. The view on the 14th floor was gorgeous. He rooms were nice, particularly the spaceous bathrooms. The highlight was the unique lounge for breakfast with Arinegua, Sabrina, Mey, Lolibel and Sofia. Every morning they put of a big smile and a great service. Another important thing to mention is that the hotel is right next to the beach and it isnt in an area that is noisy at night, while being within easy walking distance from Yumbo center.
Giulia Flavia Tigurean
I stayed at this hotel for 6 nights. Overall, the experience was pleasant, although there are some areas that could be improved.
The staff was friendly at the reception and always ready to help, but not all members of the team throughout the hotel had the same level of friendliness.
The snack buffet at Unique was almost the same every day. While the food was good, the selection of snacks at the Snack Bar could be more varied and improved.
One aspect that I found inconvenient was the smoking policy. Smoking was not allowed on the room balcony, which I found difficult to understand since it is an outdoor space. I am aware that the property is advertised as “smoke-free,” but in my previous vacations I had never encountered such a restriction on private balconies. I respected the designated non-smoking areas (such as the restaurant terrace, the pool, and the Pool Snack Bar), but I think this policy on balconies could be reconsidered.
The rooms were fine, although they could benefit from some renovation to feel fresher and more up to date.
The location, however, was excellent. The Unique rooms offer a beautiful panoramic view, and the beach is just a short walk away.
Jevgenijs Belezjaks
For several years in a row, we visited in December and stayed at this hotel — we always liked it. Unfortunately, this year the price has gone up by 30–50%, while the hotel itself hasn’t improved. The breakfast selection is poorer, the rooms look more worn out, and anything related to relaxation feels noticeably reduced. Only the staff is still maintaining a high level — but for how long? There are clearly fewer tourists now… If the price hadn’t increased, it would still be acceptable, but as it is… we’ll be looking for other options.
SakYNBG
The hotel is beautiful, looks amazing, and is in a perfect location right by the beach. Extremely clean. The pools are lovely. The sea view room is stunning and spotless. The restaurant is also excellent, with a wide variety of food. The staff is great, especially the waiter Jorge. :)
What could maybe be improved is the English language skills of some reception staff, as well as their friendliness. I'm not saying they were rude or anything like that - just that they could be a bit more cheerful. All in all, a big recommendation!
My Booking
