Concorde El Salam Hotel Sharm El Sheikh by Royal Tulip

Michelle Andrew

We had a fabulous stay here last week. From the moment we checked in the service was fantastic. The rooms are spacious and clean with enough storage to put your stuff. The gardens and grounds are looked after majestically and staff are always working to keep the areas spotlessly clean. There’s plenty of choice food wise in the restaurants - a lot of beef stew/fish rice and massive choice in salads. You can get burgers and chips from the pool bar at lunch if that’s more your choice. Breakfast is amazing - lots of choice, an omelette station and chicken/beef alternatives for breakfast with a great pastry choice. It’s less than a 5 minute walk to SOHO square which has restaurants and entertainment in the evenings. You can snorkel off the pontoon from the small beach at the hotel. You can also use the facilities at The Sport Hotel - it does have a heated pool. The pool at The front hotel is not heated but is bearable..especially if you enjoy a cocktail at the swim up bar! You will get asked to go on trips/spa/photography but if you don’t want to, just be firm and polite. We did a speedboat trip out to the reef for snorkelling and were lucky to have a pod of dolphins come by the boat. Amazing experience and would recommend.

Daren Wright

What a beautiful country and wonderful people. The hotel staff,the bar staff,the housekeeping, the restaurant staff,the pool guys the maintenance guys and the clinic staff are amazing and friendly they are very happy and helpful. The food in all restaurants are varied and enjoyable. The hotel is kept very clean and tidy,this was the first time my daughter and I had visited this hotel and Egypt. We are going back again. A MASSIVE THANK YOU to you all and see you soon.

Amanda Warren

First time in Egypt 2 adults, 2 kids. Positives: The hotel is clean, staff are very friendly and helpful and the location is convenient for both the airport and Soho square. Nice for snorkeling. Free shuttle bus to the sports hotel and Soho Square. Water bottles are placed daily in the rooms and there's a kettle to make tea/coffee. Food areas are clean and well kept and nobody got poorly. The lifeguards at the pools are superb. The pool at this hotel inflated the kids pool toys and tried to repair their punctures. The lifeguard at the sports hotel played with the kids by throwing items into the pool for them to dive for. The man who runs the pool bar at the sports hotel is great. Negatives: it advertises there's an inside pool, but you aren't actually allowed to use it unless you pay £10 per person extra each time. Incredibly annoying as our children were caught by the sun from being in the outside pool too long and we wanted to keep them sheltered the following day but couldn't as they wanted £40 extra (we paid for all-inclusive). Also the same for the restaurants. They advertise they have a flame restaurant and an Italian, these aren't included in 'all-inclusive', you have to pay for the food and drinks at these restaurants. The only restaurant you can use daily that's included is the buffet one. So quite deceiving. The food at the buffet restaurant gets boring and if your kids are fussy and won't eat stews and salad, there isn't really anything for them. The restaurant tables were hardly ever laid with cutlery or napkins and you only get approached on odd occasions to get asked if you wanted a drink with your meal, we got asked a total 3/4 times out of 7 days and having 3 meals a day. Any cocktails that are usually made with orange juice are made with orange squash, so not nice. You can't sit at the pool/beach without staff approaching you several times a day asking you to book a spa treatment or something else, it gets annoying after a few days! We wouldn't go back.

Ghada Hammoud

We had enjoyed and loved the experience, very helpful staff and nice treatment , food variety is very acceptable with new dishes each day, nearby to soho square, a lot of activities on beach ( snorkeling, games, speedboats, diving center, marine trips) , kids area, animations team, pool service is great , room cleanliness is impressive with instant response for any request , room service is great , amazing landscape .. will repeat our visit again and again Cons: Some noise comes from Disco at night and maintain till 2 pm A lot of leftover food from restaurant / open buffet which is thrown away in the garbage. It is recommended to donate the leftover food and find solutions to reduce food waste. We understand that the hotel try to meet all guests needs and ensure variety of foods , however, pls consider food waste!

Catalina Oprea

I want to say about my experience at this hotel. I'll start with the pluses and then the minuses. Pluses: Beautiful, well-kept garden with a wonderful view. The animators are friendly and kind. Cons: - Very little and tasteless food. Bad assortment that is practically the same every day. Only a few types of food have been changed. At breakfast every day (10 days) nothing was changed: scrambled eggs and baked vegetables. It does not deserve 5 stars for such a kitchen! - Mold in the shower! -The towels in the bathroom were changed 3 times for 10 days! - Dirty beach towels, I received a used towel! As a 5-star hotel, they must offer a towel every time you give your card (they only have one a day and that's it). - Dirty, poorly cleaned dishes or even worse - I received a used and dirty glass. - And the last thing that left me upset is that at the end of the vacation, when you leave for the airport, any hotel, even a 4-star one, offered me a package with water, fruit and a snack! While this 5-star one didn't offer anything. How stingy it would be to leave a man at least a bottle of water on a long journey and temperatures over 30 degrees. Personal conclusion: It does not deserve 5 stars at all. The hotel needs a complete repair, it is extremely old and worn (in the pictures it looks luxurious and beautiful, but the reality is different.) I will never come to this hotel again, I am disappointed that I lost my money.