Samuel C
Nice all-inclusive resort, quite good value for money.
Some positives: our kids (6-yr, 1-yr) really enjoyed the kid club and the children pool. Staff have done a great job! Foods are actually OK! And the sea view was one of the highlights!
Some negatives: the room was really outdated! I don’t think this is a 5-star hotel standard. And the family room was also a bit small as well. Housekeeping should have done a better job, when we first checked in, we found some spots on the floor with long hairs. And they forgot to change our towel one day, phoned the reception three times before we got the new towel. Improvement is really needed for better customer experience.
All in all, if you are travelling with kids and don’t care much about the room etc, this could be the hotel to go to.
Jarek Figat
A wonderful place for a family vacation. Rooms clean, spacious, well-kept. Delicious food and in such quantities that you certainly won't go hungry. Great surroundings with beautiful greenery. Tennis courts, football pitches, super-equipped gym. Animation during the day by the pool and outside. Every evening a different show, competition organized by animators. Kids Club is great, every day different activities for children, competitions. Children are super taken care of. Animators very committed and nice, very open to children, especially Mrs. Zeynep (my daughters loved spending time with her). Service very helpful and smiling. Easy access to the center of Fethiye by city buses. I recommend :)
Gemini Stars
Arrived at the reception at 5am after travelling through the night with 3 children. When we checked in we were handed a physical key to open the door, this should have told us how outdated the rooms are. Firstly they were not even in the hotel. We had to leave the hotel via the car barrier and go across the road. This meant we were so far from all of the hotel facilities. A golf car took us to our room and ran us into the bushes as he did so. The mattress is the most uncomfortable I have ever felt. I would rather sleep on the floor. The second room we ordered was a twin room with only room for a double bed. Meaning our teenagers had to share a bed. We sharply made our way back to reception to be told the hotel was full and it wasn’t there problem. The manager isn’t available until 10am. So after travelling all night we are currently sat in reception waiting to see if we can move rooms. Wish us luck, this is supposed to be our honey moon and safe to say it is the worst hotel rooms in Turkey I have ever seen. If we are able to move/upgrade rooms hopefully I can update you all with a positive review.. let’s see…
bethan conroy
We LOVED this hotel! Went as a family of three (two adults and a 5 year old) during April Easter Holidays. Weather was all sunny and 21-26 degrees (although week before there had been some rain).
We stayed in the Lagoon pool area with the swim up room - best decision we ever made!
The Lagoon area has two bars doing cocktails, coffee, milkshakes, soft drinks and sandwiches and cakes. These are exclusive to guests of the Lagoon area. It has a more chilled vibe than elsewhere in the hotel but still family friendly with lots of kids. Only one side of the lagoon pool is heated.
The main points are;
- 45mins from Dalaman Airport to Hotel
- Family friendly
- 2 swimming pools - main pool (plus paddling pool and mini slides) and lagoon pool (exclusive to lagoon guests only)
- Separate pool with 3 big slides
- Aqua splash park - mini pool and medium slides and water guns
- Beach with free water sports
- Poseidon's bar - beach front bar doing cocktails, Sunset party
- Pool-side Bar
- The Bar
- Afternoon Snack bar - small hot & cold buffet
- Main Buffet restautant with play park near outdoor seating area
- 3 A La Carte Restaurants (set menus)- Roka Asian food only 16yrs+
- Amptitheatre evening entertainment - excellent! Kids disco every night 8.30-9.30pm followed by further entertainment e.g. Colombian Ballroom Dancers, Acrobats, Turkish Dancers, an Oriental Martial Arts show, white party near the beach, Sunset Party.
- Kids Club (running most of the day) - sports (football, basket ball, archery) necklace making, Easter egg painting, pizza making and eating, arts and crafts, hide and seek etc.
- Tennis courts, beach volley ball, football pitch, table tennis, games room etc.
- Mini-"zoo" with birds, sheep and goats.
- Ice cream and savoury crepe hut.
The staff were great and the ratio of staff to guests was excellent - no queues (this could be because we went in April when it was less busy).
Would 100% recommend for families and definitely will be going again.
Wes
Had a Lagoon Area room on the 1st floor with access to the pool via in sunshine dangerously hot stairs.
The Lagoon Area is quite new so nothing to complain about the state of the room.
We were staying with 2 adults and 1 4 year old and the room is too small and definitely doesn’t have enough storage space for 3.
The double bed is not very comfortable for 2 adults and when you stay with 3 it means you will loose the couch on the room.
All together I would say these rooms should not be used for 3 or 4 persons, even if the 3rd and/or 4th person is a child.
Balcony is okay but also only space for 2.
The Lagoon Area including the pool, sunbeds and bars are supposed to be used only by people who have a room in the area but is quite often used by people not staying here. Normally I don’t care too much but as sunbeds and seats are quite limited this is quite annoying. The hotel should come with a proper solution for this (maybe wristbands for lagoon rooms).
The hotel offers several different restaurants including the main buffet restaurant Veranda. Food is tasty and quite is good.
This staff is in general very friendly.
If you are a beach person this hotel is not the place to be. Even though it is directly on the beach (if you can call it one). I would say this is the area which could use a massive improvement.