Club Lyda Hotel

Adam Jarch

Food was nothing special – repetitive and without much creativity. Definitely don’t come here if you expect any kind of culinary experience. It’s warm, colorful, and there’s plenty of it, but that’s about it. With kids it’s not really a win either – the hotel doesn’t seem to count on families too much. We stayed in September and there were no animations or even basic kids’ facilities. The walk to the sea is quite far and crossing the main road from Heraklion with a stroller felt a bit like an adrenaline sport. The shuttle bus to the beach is fine, but you’re tied to fixed times (10:00, 12:30, 15:00). The beach in Gouves is great when the wind calms down, but after a windy day it was full of seaweed and the waves were rough (end of September). Walks around the hotel are basically impossible – best to rent a car and head somewhere else. For example, Stalis beach is fantastic with kids. On the positive side, the hotel staff were all really kind and friendly. But overall – we probably wouldn’t come back.

Jáchym Metlička

We had a great 7 day stay at the hotel. The staff were very friendly toward us and our small children. The food was great. We honestly never used the pools - it was 100% sea for us. I would come back to this place

Adonis dagiadas

Had an amazing stay at Lyda Hotel! The service was excellent, especially Mr. George, who went above and beyond. The space is really big with beautiful pools and plenty of activities to enjoy. The food was delicious and overall, we had a fantastic experience. Highly recommend!

Bella

Visited for a week as a family trip, unfortunately it was not an enjoyable experience. The hotel lists a number of amenities which are not actually included such as 5 pools when in reality there are only 3, a spa which doesn't exist, entertainment where none was on at all that week, an arcade which is a few claw machines. Staff were rude and dismissive shrugging shoulders when notified about the broken air conditioning in our room. The manageress was hardly seen and her office was in a hidden spot hard to locate. the rooms were dirty, only one room in the apartment had air conditioning which then broke a few days in leaving all four of us to sleep in one room. Shower water ran yellow and a window handle fell off. Food was terrible with little selection, we ended up eating out for all 3 meals every day which cost us a few hundred a day. For an all inclusive hotel, only free drinks were local beer wine or off brand soft drinks, cocktails are €8 which was disappointing. Su beds also frequently broke and a parasols actually flew out as clearly broken and hit me in the face. This should not be 3/4 starts at all and was a terrible experience i would not recommend.

VICTORIA LOUISE ABBERLEY

This hotel is the worst 3 star hotel i have ever stayed at, it should be 1 star! Staff are rude & the food for all inclusive is utterly shocking & not edible & very poor quality & lack of food choice & does not cater for children. Manager is very rude & at reception too. Very dirty rooms & cleaned once in ten days & hotel generally very dirty. Very quiet area of Gouves but you can walk to beach & restaurants in 15 minutes. Good bus service to Malia & Hersonissos. If you want a good hotel & restaurant i recommend Valentinas next door. It saved our holiday as we had to spend extra to eat out as food was so awful at club lyda. Milk was always off for hot drinks & cereals & asked for sparking water at bar & it was served to me & it was yellow! Pizzas are not included & hotel charged 8 euros for one. All inclusive drinks are awful & snack once a day of tiny dried up croissant or a cake or fish fingers cut into pieces...one item per day for a snack. AVOID CLUB LYDA AT ALL COSTS!