Adil Zekri
I recently stayed at this hotel and had a generally pleasant experience.
Positive points:
The location is excellent — right in the city center, which made everything very convenient.
The staff were absolutely wonderful: friendly, helpful, and professional.
The architecture of the hotel is beautiful and adds a lot of charm to the stay.
Areas for improvement:
I was a bit surprised that access to the gym and tennis facilities required an extra fee.
The beds felt more like hospital beds, with two singles separated rather than a proper double.
Basic toiletries like a toothbrush, toothpaste, and razor were not provided, which I would have expected from a hotel of this standard.
The room decor and furniture felt quite dated, and could really use some refreshing.
Overall, it’s a great place to stay for the location and service, but a few updates and added amenities would really enhance the experience.
Rebecca Walker
Stayed at Cleopatra for a week - fantastic staff and clean rooms. Beautiful pool and opposite the beach, and right by the restaurants and shops, so it was a perfect location!
Lots to choose from at breakfast - the hot food buffet section was a bit cold but we always expect this from buffet food.
Rooms could have done with a couple of plug sockets by the beds, and maybe a tea/coffee station, but stunning rooms and we had a lovely view of the pool. (Also great shower pressure!) Rooms were cleaned everyday.
We used the spa area for the day which was really reasonably priced (roughly 17 euros from memory) - included sauna, salt water pool, jacuzzi and VIP sun loungers outside which was brilliant as you could come and go as you pleased for the day. Steam room wasn’t working but that wasn’t an issue at all. Lovely staff in the spa!
There are designated smoking areas on the ground floor, which means no smoking on the balcony and around the pool area, which, as a smoker, makes a huge difference as it was clean and tidy everywhere.
You had the option to visit the sister hotel for free next door after 6PM for evening entertainment.
Thank you to the staff at Cleopatra! Fantastic stay and would visit again.
Daniel Farkas
Location was perfect, staff very friendly 😊. The hotel is grand and spacious, with clean rooms and common areas. Just a minute’s walk to both the beach and the town center – super convenient. Prices were reasonable. It’s not a brand-new hotel, but it served its purpose well.
Recommended for all age groups 👍. One thing that might bother some guests (though it didn’t bother us): the hotel is next to Hard Rock Cafe, so you can hear the music in the evening 🎸 – it was slightly audible in the rooms, but we didn’t mind at all.
Overall, a good experience – I’d be happy to return.
The connells
We had a 6 night stay in a superior room with plunge pool. From the moment we arrived and were met by the baggage assistant, who gave us a glass of prosecco and took charge of getting our cases to the room, to moment we v checked our we couldn't fault anything, the breakfast was plentiful and varied, the room was huge and immaculate, the staff could not be more pleasant and helpful. Can't wait to come back, unfortunately have to wait two months but will definitely return, we're regular visitors to the island and this is the best hotel do far.
Matt Hutley
Just returned from an amazing holiday at the Cleopatra Palace.
The staff were really friendly and helpful. The breakfasts were amazing and so was the pianist. The pool area was great and there were always plenty of free sunbeds.
The room although a bit dated was extremely clean and the sea view was an added bonus.
The hotel is perfectly located right by the beach and a 2 minute walk tothe resort centre.
There is very little entertainment at the hotel which was fine for my girlfriend and I but wouldn't suit families.
Overall we had a great time and will definitely be returning.