Alicja W.
First od all don't be suggested by malcontent opinions. Hotel is really nice place, has everything necessary to spend great time in Puerto de La Cruz. Location, good food, nice personel, clean rooms. I recommend for 100%
Dimi Tu
Stayed in the hotel for 1 week mid October and it was good.
Hotel and room - the building is somewhat old, but kept in order. In our room everything was working and in relatively good condition.
Staff - friendly. Like nothing special, but always with a smile and positive. We didn't have a lot of issues and got all information and support on a good level.
Food - we had breakfasts and dinners and it was tasty. The evening variance was very good as everyday there were at least 1 chicken, 1 fish, 1 meat dish + different salads + paella / rice / stew + pizza/pasta + various desserts. Breakfasts somewhat more standardized everyday, but tasty enough. The only real complaint is coffee. Coffee is straight BAD! It's whatever hot drink, but not coffee.
Location - very good with shops, supermarkets and a beach are just around. The only complaint was the crowd outside cheering for EURO 2024 qualification games every day. They were damn loud until after midnight.
Overall - great value for money. Recommended.
Bert Šega
The hotel, although officially designated as a 4-star establishment, substantively aligns more with a 3-star rating.
- Audible transmission of sound from the hallway and exterior into the rooms is noteworthy.
- Observable light infiltration from the hallway compromises room privacy.
- The absence of a bathroom fan or proper ventilation is evident.
- Rooms exhibit a suboptimal air quality characterized by staleness.
- Improvements are warranted in the cleanliness of cutlery.
- Within the dining area, a recurrent, loud telephone ringing is a noticeable disturbance.
- Singularly, the dining area offers restroom facilities for women; the male restroom is utilized by staff as a thoroughfare.
- The culinary offerings are satisfactory but tend to feature a mild taste profile, with an emphasis on quantity over nuanced quality.
+ The staff is commendable for their amicable and accommodating demeanor.
Luise Götzfried
Even though the toilet was clogged sometimes, which could be fixed at last, we had a really great stay at this hotel. The staff is very friendly and our room has been cleaned every day. Additionally, there's a supermarket and a black beach a few meters in front of the hotel, which you can even see from some of the balconys. The mentioned beach can be a little dangerous thus to sharp rocks, but if you walk a little longer aside the beautiful promenade, you come to many more even more beautiful places to swim and snorkel. The food was always decent there, with a great variety and multiple live cookings.
David Green
Clean and well maintained, good selection of food but being on my own every time I went for food when I came back the table had been cleared, a bit annoying.
My Booking
