Sachin Madhaparia
While the hotel has a beautiful exterior and a well-maintained lobby, my overall stay was quite underwhelming. One of the biggest drawbacks is the location — it's far from malls, parks, and most local attractions, making it inconvenient if you're looking to explore or enjoy nearby activities.
The Wi-Fi situation was also frustrating. Free Wi-Fi is only available in the lobby, and even there, the connection is extremely slow — basic messaging apps like WhatsApp were unusable. If you want reliable internet access in your room, be prepared to pay extra.
Another disappointing aspect was the service. I had booked two rooms in advance, but upon arrival, I was told I would need to pay an additional €50 if I wanted the rooms next to each other — something that felt more like an upsell than a genuine policy. Communication with staff was often difficult, as many seemed to struggle with English, which made resolving issues even more challenging.
The food was average at best. It seemed like some of the meals were simply reheated from the previous day, lacking freshness and variety. Overall, the dining experience didn’t meet the expectations of a 5-star hotel.
Unfortunately, this property did not live up to its rating. I would recommend spending a bit more for a hotel that offers better service, more transparency, and a more convenient location. This place has potential but needs significant improvement to truly be considered a 5-star destination.
Amina Abu
This hotel should be 3 stars, I don’t know how they got a five stars, although the hotel exterior is beautiful and a well-maintained lobby, we were underwhelmed by the whole experience. The reception staff were rude, they spoke little or no English.
One of the biggest drawbacks is the location, it's far from malls, parks, and most local attractions, making it inconvenient if you're looking to explore or enjoy nearby activities.
The Wi-Fi situation was also frustrating. Free Wi-Fi is only available in the lobby, and even there, the connection was lagging most of the time. If you want reliable internet access in your room, be prepared to pay extra. It cost €13 for a week and €5 for three days.
Antoni Skowroński
The most important and biggest drawback is that this hotel is located in a completely isolated area – Side is 25 km from the main sightseeing spots. Nearby, there's only a pharmacy and a supermarket (three of which are located in the same building). The hotel rooms need renovation and are definitely not 5-star standard, more like 3-star. Frequent power outages and noisy generators are especially bothersome at night, so much so that the noise woke us up in the middle of the night. Not only was it loud, but it was completely dark. The hotel is heavily geared towards Russian guests; despite half the hotel being Polish, none of the staff speaks a word of Polish. Worse still, with a few exceptions, it was also very difficult to communicate in English, as everything was in Russian, including the entertainment staff. The staff was not very friendly, except for the luggage carrier, the dining room manager, and the guest relations lady. Everyone else seemed to be there as a punishment and was rude, including the entertainment lady, who was off-putting simply by her appearance and demeanor. The attractions were very poor; there was only one show worth seeing throughout the week. The beach was sandy and pebbly, and I wouldn't recommend entering the water on the rocks without shoes. If you've made it this far, there are two positives: a fish restaurant, which you could book for an evening at, and a free 15-minute massage, also included in your stay. The hotel also offers shops and services, such as a hairdresser and an arcade.
Vlad B
I recently stayed at Cenger Beach Hotel and had an absolutely wonderful experience. The hotel itself is beautiful, clean, and well-maintained, with excellent facilities including a relaxing spa, large pool area, and easy access to a stunning private beach. There’s something for everyone, whether you’re looking to unwind or stay active.
What really stood out to me was the amazing animation team – they were full of energy, incredibly friendly, and made each day fun and engaging. From morning activities to evening shows, they kept the atmosphere lively without ever being intrusive. They really went above and beyond to make sure all guests felt included and entertained.
Overall, I highly recommend Cenger Beach Hotel for anyone looking for a fun and relaxing vacation. I’ll definitely be returning!
Minesh Shah-Sylvester
When booking we were originally given 2 rooms, we had requested a single room for our family of 5. Upon arriving we were then given a room to accommodate all of our family.
It's our first time experiencing this hotel and an all inclusive holiday and we have been happily taken care of. The animation have really helped with keeping our young son and daughter entertained. I would like to send a huge shout out to Ahmet and the Animation team who have been very kind and helpful to us. Our kids have come away learning a few different phrases in different languages...
My Booking
