izzy
This hotel was amazing and definitely value for money! The views were stunning from our balcony and the room was well-equipped and always cleaned! The staff are very helpful and kind too. Loved that we could use the gym next door free of charge!
The only thing that was a negative was our noisy neighbours as we could hear a lot but it did not bother us that much!
E J
Just got back from ten days and from start to finish it was amazing, very chill, rooms SPOTLESS and all the main areas too. Lifeguards brilliant with kids , no mad rush for towels.
A special shout out to Fausto who was organising activities all day we don’t have kids but our hearts melted watching how good he was with all of them and spoke many languages too which was amazing.
The bar staff (fabrizio, Dante and two other lovely women whose names I have forgotten) couldn’t do enough for you. Honestly come here it’s amazing a wee bit noisy at night but shut the window the hotel has no control over this.
Food also lovely and reasonable at pool bar ate here most days.
Jiri VFX
The receptionist was exceptionally kind and provided valuable assistance. In general, the staff members are quite commendable. The view from our room on the eighth floor was truly magnificent. The swimming pool proved to be a delightful amenity, particularly on a warm day. However, there were a few aspects of these apartments that could be improved. This was the first instance where I encountered a situation where an additional charge of 5€ per night was required to utilize the air conditioning in the room - a detail one discovers upon realizing the AC remote is nowhere to be found. And it is needed, as it can get quite warm inside. The television remote's battery was running low, the refrigerator exhibited some discoloration from age, and the balcony light ceased functioning on the second day of our stay.
Despite these minor inconveniences, it still offers good value for the price.
Catherine
Stayed here for the third year from June 5th-11th and we will probably be booking again for next June too.
Apartments are well kept, bedding&towels are all very clean, massive balcony with sun all afternoon till going down, staff are all lovely especially the lady on reception with long dark hair and glasses, she booked us in and was there the morning we went home, she is so lovely.
Only minus is no air con but you can pay to have it in your apartment but besides that the Castillo Del Sol is a great priced complex with lovely staff.
J 007
Not the best experience at the start, no room ready, and no communication. No information given about the hotel, facilties or services. Room pleasant enough, good view and good sized balcony. Small kitchenette. Could do with a full modernisation in the main areas, and the rooms a bit of a tidy up. Was sufficient for a short stay. Central location to the mall area. Noisy at night but ok with the windows shut.