Carvoeiro Hotel

Swati Patel

Please read if you are planning to stay! Our experience was not good. We are currently staying at the hotel and not sure how this is considered a four star hotel. We did not have a good experience. The day we arrived at 2pm as per our booking, they said check-in is at 4pm. We traveled all the way from Lisbon early so we can make it for 2pm check-in and had to wait 2.5 hours as the room wasn’t ready. Wasted a lot of our time as we had plans which got delayed. The staff said they would try to get the room ready for 3pm, did not happen and room was ready around 4:15pm. The room we got was okay, bathroom was not cleaned well. When we came back to our room that night we noticed multiple BUGS!! They did not clean the room well even though they had 2.5 hours to clean it before our check-in at 2pm. We had to switch rooms in the middle of the night. The room we got after was a bit cleaner but their floorboard was broken. The hotel itself is old, decor to carpeting to the walls, things chipping off the wall, everything just seems old and doesn’t seem like it’s maintained well. Rooms are decent size if that’s all you care about. Only giving 1 star cause some of the staff were nice and were able to switch our room (which we shouldn’t have had to do in the first place!). Overall, not a good experience, I would not stay here again.

Luca Pileggi

We stayed here towards the end of our trip. After driving a few hours from our last hotel, we arrived at Carvoeiro Hotel. Pleased to have parking included, but challenging to get a spot. Some folks parked wide, which took up extra spots. The grounds/landscape were well maintained. We were “greeted” by the front desk staff who were either at the end of shift or lacked life-force. We were given our keys and excitedly proceeded to the room down a dimly lit hallway. We opened the door and were instantly met with a foul odour, sewage or similar, and a hint of chemical. We ventured in and surveyed the room further. The room was spacious and tidy. Within moments we discovered why there was a chemical odour, as we started to see that this room had a small infestation of ants. We went back to the front desk to advise them of the concern, to which they provided a can of bug spray to use, and so we tried with no success. The ants continued to roam. We returned to the front desk and asked for another room. Their housekeepers quickly set-up a new room and helped us in. We still had the sewage odour, but no insects were visible. We ventured around the area, returning to the hotel later that evening greeted by a new front desk crew, with slightly more pep (slightly). We found the most helpful team was working the late evening/early morning shift. It was a comfortable stay, but as far as stays go, this hotel made us ready to head home. Can’t say I agree with the 4 star rating they’ve been awarded. I would just suggest that traveler set their expectations.

Mike Williams

If this was rated as a three star hotel I would give it four stars, but very ambitiously, it is rated as a four star hotel, which it just isn’t. It was clean, the AC worked well and the staff were nice, but the breakfast was extremely average, the decor is tired and the hotel needs a major refurbishment. It’s just tired. For a short stay, fine, any longer and it would be a challenging proposition.

Jill Mullan

What a lovely hotel. Yes it's a bit of a walk up a steep hill from the town but no matter where you stay in Carvoeiro it's going to be the case. Room was clean & comfortable and serviced every day. Staff were lovely all very relaxed which gave the place a great vibe. If your looking party time this is not the place for you it's very chilled and quiet but perfect. I stayed with 2 other girls all in our 40's and we really couldn't fault it. As we were self catering we just brought food from the supermarket in the town for breakfast & lunch and ate out for dinner. Food everywhere was amazing especially Chefs Kitchen Restaurant and Mar d'Fora. Some amazing walks over the cliff path to beautiful beaches...go explore. Will definitely be back.

Kornel Niewitecki

Hotel – a hotel full of contradictions We spent a few days at the hotel and our feelings are very mixed. Room: On the positive side, the apartment was spacious – a large bedroom and a living room, both air-conditioned. Fresh towels and bedding were provided, and the large terrace was a great addition. Unfortunately, there were also many downsides – old wooden windows with peeling paint and an unpleasant sewage smell that lingered every day, which was quite disturbing. The kitchen furniture was clearly worn out, and appliances like the kettle, fridge, microwave, and even the cutlery looked like they were from a few decades ago. On the first day, the toilet wasn’t properly cleaned – it was stained pink. The mirror and sink also needed a proper cleaning with detergent. Food: Breakfasts were very repetitive – exactly the same every day in a typical British style, with no local dishes or fresh vegetables. The coffee was undrinkable – very bad. Dinners were much better – there was a choice between fish or meat each evening. A big downside, however, was the lack of access to drinks like coffee, tea, or juice during dinner – everything had to be ordered from the menu and paid for separately. What was included in the price in the morning was suddenly extra in the evening. Staff: The hotel staff were friendly and polite, although not all of them spoke English. Still, they tried to be helpful and kind. At the end of our stay, we were asked to pay for a glass of wine which we had already paid for earlier. Since we didn’t have the receipt, the staff didn’t accept our explanation and insisted we pay again. The man simply handed us the payment terminal without further discussion. Facilities: The pool was small but had a nice atmosphere. We also enjoyed the reading corner, chess area, and TV lounge at the bar. However, the hotel interior is in desperate need of renovation – old carpets, walls, poor plumbing, and the aforementioned windows should have been replaced long ago. Summary: The hotel is advertised as a 4-star establishment, but in its current condition, that rating is misleading. It likely had its glory days in the past, but that time is long gone. With some effort, better management, and proper investment, this place could regain its former charm. At the moment, even a 3-star rating seems generous.